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Reviews of Kasa Kiwi Hostel & Travel Agency

9a. Avenida 8-38, 12345 Quetzaltenango, Guatemala

#7 of 22 hotels in Quetzaltenango

Guests' Choice

Review score

Based on 199 hostel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 18 May 2024

    10
    We loved Kasa Kiwi, it is absolutely worth the money and we can only recommend it to all backpackers/ travelers to b
    • Leisure trip
    • Group
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The Kasa Kiwi is very good located. The roof terrace is nice and the rooms are big. There are no bunk beds, so no one has to climb the ladder, what I loved. Wifi is really good. We went on several hikes (Laguna Chikabal and Volcano Santa Maria). There is great information provided, also about where to start walking and how to get around by chicken bus! Thank you Tom for helping us planning our trips! All the staff was very friendly. The kitchen is well equipped. There are lockers next to reception. There was a fun karaoke night at the roof terrace.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Lovely place to stay in xela
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The kitchen is very small for the size of the property, not a huge issue but there was a bit of wait for the hob.

    Really lovely hostel in the centre of Xela. The owners were so helpful and welcoming; they took the time to explain all the tours and offer advice on the best things to do. A social vibe with plenty of other travellers to chat to and the roof terrace was a good place to chill in the day!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing stay, location is perfect!

    Stayed in March 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of sinks to brush your teeth or wash your face (except one in the toilet and in the kitchen).

    Super helpful staff.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Really noisy city and the windows cant hold back the sounds from outside. I could barely sleep while i stayed, even with Oropax. And maybe small lamps for every bed would be nice, or maybe curtains im the dorms? The available lights in the room were bright as the sun

    The hostel is close to most attractions within the centre of Xela and you can reach everything by foot. Clean and nicely equipped kitchen, big and comfy beds, hot showers (if you know how to turn them 😉). Rooftop terrace is pretty cool and you can order nice food at reasonable prices. All in all an awesome hostel for such a great price!

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Habitación Doble Deluxe con baño privado
    • Stayed 3 nights

    Common spaces.

    Stayed in February 2024

  • Reviewed: 21 March 2024

    9.0
    Excellent value for exploring Xela and hiking.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Road traffic but absolutely nothing you can do about it. It’s is what it is.

    Bed in dorm very comfortable. Tom VERY helpful and kind. Proximity to El Centro.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen was a little small for number of people at the hostel

    Really good location, cosy room, great roof terrace and staff were all so friendly and helpful. Lots of information and tours on offer. Lots of tours and shuttles available but also give you information on how to do these things on your own if you don’t want to book tours which is great

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Good time
    • Leisure trip
    • People with friends
    • Habitación Doble Deluxe con baño privado
    • Stayed 2 nights
    • Submitted via mobile

    The cost (a little bit expensive), the lack of tablets in the room

    All the outdoors places, the cleanless, the personal, the breakfast, the fan in the room

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The room next to the entrance is very noisy due to the street right next to it

    Helpful and friendly staff , central location, lockers available, rooftop terrace with bar , fair price for the hostel

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    A lovely place to stay in Xela
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Lovely friendly staff, hot showers, well stocked kitchen and a large roof top area with a bar.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Only Spanish speaking staff. Not many showers, toiletts.

    Nice kitchen. Cool roof top bar to hang out. Also private rooms available.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Good location close to good street food, amazing big lockers which are very hard to find especially when traveling with laptop. Nice rooftop patio to relax on and to hang laundry

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Perfect place to meet people and discover Xela. Great staff who help you with everything!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Don’t expect luxury.

    Great location, very friendly staff, great value for money!

    Stayed in January 2024

  • Reviewed: 26 December 2023

    8.0
    Nice place to stay in Xela
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    All was good.

    Great and close location to the main square and market. Helpfull and nice staff. Good kitchen. Nice terrace.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I got recommended that hostel and I was very happy to stay there - People who worked there were so helpful and both staff and hostel guests were very nice, I liked that you have separate beds instead of bunk beds

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    private deluxe room
    • Leisure trip
    • Couple
    • Habitación Doble Superior con baño privado
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about really, other than the bathroom door. It does not close properly unless you slam it, which can be quite loud at night.

    The private deluxe room is spacious and comfortable. There were tables on both sides of the bed, one which had a lamp, which was handy. Not a lot of hostals in Guatemala have bedside lockers, so it was nice to have somewhere to leave my water in the nighttime and then turn off the lamp without having to get out of bed! There is not always someone at reception, but the owner Tom is very responsive and responded to our what's app messages immediately. Location is good. 3 min walk to parque Central.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Habitación Doble Deluxe con baño privado
    • Stayed 3 nights
    • Submitted via mobile

    Shower is a small, the house could use some remodeling.

    Great location, spacious room, the roof top offers drinks and food which is very convenient and tours and shuttles can be arranged directly with the hostel

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no inside common area to hang out and there are only 2 showers and 2 toilets but somehow I never had to wait a long time to use either :)

    You can easily meet people here (most people are here for hiking) and the rooftop bar is amazing. The kitchen is nice and has everything needed. The owner is very helpful and provides you with all the info needed. I loved it here :)

    Stayed in November 2023

  • Reviewed: 6 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location , great kitchen , staff very helpful at organising tours and hikes

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Great helpful owners
    • Leisure trip
    • Family with young children
    • Habitación Doble Deluxe con baño privado
    • Stayed 3 nights
    • Submitted via mobile

    It is very loud in the room with the bar upstairs but we were pre warned about this before we came. Doesn’t go on until too late :-).

    Great owners who are super helpful with information. Fun atmosphere with the bar on top.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Perfect! Convenient for seeing and doing all you want to do in Xela
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Very cute place and rooftop bar is great for meeting other people as a solo traveller. Owner knows a lot of options for tours in the area which was sooo helpful!

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Great place to stay - really recommendable!
    • Leisure trip
    • Couple
    • Habitación Doble Deluxe con baño privado
    • Stayed 2 nights
    • Submitted via mobile

    Tom, the owner, is a great and honest guy who gives you a lot of information and tips. He don't want to sell you tours - he even encourages you to do hikes on your own and supports to connect with others who want to do the same hike. The Deluxe room has all you need and is very spacious. The kitchen is in good condition and clean. Furthermore we liked that the nice rooftop bar is also open to locals so you can connect easily with them - much more interesting as just staying in the "traveller's bubble" like in some other hostels. Thanks for the great time!

    Stayed in August 2023

  • Reviewed: 19 July 2023

    10
    Great vibes
    • Leisure trip
    • Couple
    • Single Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    They could maybe use another bathroom and provide cover from the rain - when it poured down, you got soaked when trying to use the toilet.

    Amazing value for money and the owner, Tom was really nice to hang out with. I loved how spacious the dorms felt and the kitchen and rooftop bar were very well set up. They help you loads with your plans too and even have a clear website with all the info.

    Stayed in June 2023

Showing 1 – 25

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