5ta calle poniente #6, 03001 Antigua Guatemala, Guatemala
Based on 206 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 17 November 2023
Rafael
GuatemalaParking was four blocks away, something they failed to mention. Room had no AC or ventilator, got warm really quick.
Hotel was really nice. Breakfast was tasty. Staff was great.
Stayed in November 2023
Reviewed: 30 October 2023
Simona
United StatesI love the location just around the corner from everything. Staff was amazing and I love the breakfast.
Stayed in October 2023
Reviewed: 30 September 2023
Denise
United StatesThe staff was great! They were so friendly, polite and accommodating. Wonderful breakfast. Centrally located.
Stayed in September 2023
Reviewed: 18 September 2023
Yanira
United StatesCostumer service terrible. The front desk guy Rudy was very rude no patient at all.
Is closed from all in Antigua.
Stayed in September 2023
Reviewed: 4 September 2023
William
United StatesLocation, everything was clean and the view from the top terrace
Stayed in September 2023
Reviewed: 1 August 2023
Julia
United StatesOur room was lovely! But our window was on Calle 5 and it could get loud during the day or night.
The patio and gardens were so lovely. The staff was exceptionally friendly and helpful.
Stayed in July 2023
Reviewed: 31 July 2023
Thalia
EcuadorWifi wasn’t working
Stayed in July 2023
Reviewed: 28 July 2023
Edgar
United StatesThis hotel is not for elderly people. Some rooms have the bedrooms on the second floor and the bathroom on the first floor. Imagine going to bathroom 3 AM you can fell from stairs. (Not good) there was not Kleenex tissues on the bathroom. Shower very bad. They don’t have any metal racks you can grab your self. No place to put the soap or hang out the wash towel. Not enough Lightning 🌩 in the room. If you over 50 or have eldery parents, this place is not for,them. My sister didn’t get the room she paid for it. The shower curtain was sho shirt that the water comes out and there was not hot water at all.. after 8:00 PM restaurant is closed. I will not stay here again. Not worth the money I paid for it.
Location, closed to Central Park and walking distance to everything.
Stayed in July 2023
Reviewed: 11 June 2023
Ana
GuatemalaNo windows inside the room.
Location, breakfast, beds and pillows very comfy, staff attention. Would stay again.
Stayed in June 2023
Reviewed: 31 May 2023
Nava
United Statesthe hotel was super charm
Stayed in May 2023
Reviewed: 27 May 2023
Natalie
United StatesCozy room, friendly staff, great location and delicious breakfast! We were treated so well during our stay, gracias!
Stayed in May 2023
Reviewed: 26 April 2023
Erika
United StatesNothing
The room was beautiful- clean, timeless and the staff went above and beyond. I would certainly return.
Stayed in April 2023
Reviewed: 18 April 2023
Davidson
United StatesOnly negative was that the TV did not work.
The garden courtyard outside out room was idyllic. Breakfast was delicious and served in a tranquil garden next to a soothing fountain. The room was unique (2 level with beds up and down with a nice sitting are for having wine in the evening), comfortable and quiet. Location is just a block from the square
Stayed in April 2023
Reviewed: 10 April 2023
James
United StatesSome rooms located directly on courtyard with a lot of noise. Very poor ventilation during the hottest part of the year. The only windows opened directly to the courtyard where people walking by could see directly in.
Location, nice garden
Stayed in April 2023
Reviewed: 7 April 2023
John
United StatesBedroom was next to courtyard so despite quiet hours don't plan on sleeping in or extensive privacy. You can hear everything in the courtyard.
Location was great!
Stayed in March 2023
Reviewed: 6 April 2023
Juandeleon
GuatemalaRooms are spacious, nicely decorated, clean and the location is superb. Staff is very courteous.
Stayed in April 2023
Reviewed: 24 March 2023
John
United Statesno flexibility on late checkouts.
have stayed here a few times. great ambiance, love the courtyard dining. unique style rooms. clean comfortable beds.
Stayed in February 2023
Reviewed: 21 March 2023
Beverly
United StatesBeautiful decore. Lovely patio to eat in. The breakfast included was more than ample and delicious. The room was super clean. Loved the loft. The wait staff was professional yet friendly. And you can't beat the location.
Stayed in March 2023
Reviewed: 16 March 2023
Eduardo
GuatemalaPerfect location, 1 block from central park and the church, there was valet parking and the staff memebers were extremely friendly... VERY nice breakfast... recommended!
Stayed in March 2023
Reviewed: 5 March 2023
Alex
United StatesVery clean, and tidy place. It was quiet which is sometimes hard to find around here.
Stayed in January 2023
Reviewed: 17 February 2023
Catherine
United StatesQuiet, peaceful, sophisticated oasis one block from the bustle of Central Park. I loved this place! Mission style decor - terracotta floors, crisp white sheets, very clean. (Special thanks to Joseline for her friendliness and help during our stay) Unlike nearby hotels, the onsite restaurant caters almost exclusively to guests and closes at 4pm, which contributes to the tranquil, private feel of the property. The glory of Los Olivos is the profusion of beautiful plants and gardens throughout! Most guests are 30-50 year old Latin Americans and North Americans. Possibly not best for young children or travelers hoping to meet new friends or party at their hotel. Some rooms have interior stairs with bathroom downstairs and beds in an upstairs loft. If you don't want stairs pay attention to the room photos when you select and add that request in your comment to the hotel when you book. I highly recommend Los Olivos - booked 2 nights and extended to 5 nights!
Stayed in February 2023
Reviewed: 15 February 2023
Eileen
Canadait was cool at night
the location was fantastic. we arrived very early morning and they let us have early check in. The staff was wonderful and very helpful with tours. Breakfast was great
Stayed in January 2023
Reviewed: 1 February 2023
Artiga
United Statesabsolutely beautiful and an an amazing location
Stayed in January 2023
Reviewed: 9 January 2023
Isabelle
United StatesThe rooms are dark but that is the style of the local architecture.
Great location, very friendly staff! Breakfast was delicious and loved eating out on the patio.
Stayed in January 2023
Reviewed: 30 December 2022
Pablo
ColombiaBreakfast was very poor, although staff tries to make their best to treat you well and make you feel comfortable. In general the staff was nice, the guy at the front desk even though he was polite and nice, he was not attentive at all, would watch me carry 4 big luggage and not move a finger to help, and was super repelent when asking for more towels.
The room was smaller compared to the pictures, but it was okay. The bathroom however is very uncomfortable for more than two people (it was a 4-adult room). Over all it was pretty fair, but I think maybe it wasn’t worth $140 a night.
Stayed in December 2022
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