The grounds and buildings were stunning. The staff wonderful.

Stayed in April 2024

No complaints

Hotel looked exactly as the pictures and everything was excellent.

Stayed in April 2024

Room was quite small and basic ie all in one shampoo and body wash. No restaurant or bar after 4pm.

Stunning views. Tranquil setting on a lovely beach with gorgeous gardens and pool area. Rooms immaculate. Breakfast, although basic, was enough and served in the garden.

Stayed in April 2024

The only drawback is its equipment, which is very old and worn.

The hotel is located in a beautiful and very well-kept garden, has a beautiful pool, and has its own beach. The hotel staff is excellent, very attentive, and kind. The hotel offers a very good breakfast.

Stayed in March 2024

The lack of a dinner offering is a bit of an issue given the distance from Panajachel meaning you either have to travel into Panajachel and return in the dark or order in a takeaway. There seems to be a helicopter landing site nearby and in the morning there was quite a lot of noise from this.

The hotel is in a lovely setting right on the shores of Lake Atitlan with fabulous views (if you ignore the monstrous tower blocks to the side of the hotel which you only really see if looking back from the lake). Lovely pool with views over the lake, Good breakfast, friendly staff. Quirky and attractive architecture. Great lake access. I only had time for one night at the lake and this was a lovely spot to spend it.

Stayed in March 2024

The staff was very friendly and attentive. The rooms were Clean and comfortable . I would return again and stay longer.

Stayed in February 2024

Somewhat inconvenient that dinner is not served, but lunch goes until quite late and the staff will give you drinks to take to your room.

The views out to the lake are amazing. We liked the pool area and the eating area, where we enjoyed our breakfasts and had lunch and ordered drinks. The service was impeccable. Reception was very helpful about arranging a lancha for a day trip and setting up a car for our return to Antigua. Breakfasts were delicious and varied. We enjoyed the nature preserve that is so near the property. Also, the property is beautiful maintained and the plants are beautiful to look at.

Stayed in February 2024

Nothing.

The Views, the nature and the hotel were in harmony.

Stayed in February 2024

Our bed was a little narrow for two people and there were no coat hangers in the wardrobe.

Excellent location. There are very few properties that have a beach on the lake. The hotel has a better beach and lake access than the more expensive neighbours. I also enjoyed the complementary kayaks. The hotel is right next to the national park and is within a walking distance to Panajachel although I would not recommend walking after dark because there is no sidewalk. Tuktuks are also plentiful.

Stayed in December 2023

Location and facilities

Stayed in December 2023

The bed springs and some neighbors were a bit loud

Great location, awesome facilities, and service.

Stayed in December 2023

Good stay overall .

Private beach , kayaks , good breakfast, attentive service

Stayed in November 2023

This place is ideal if you have a car. Without it you might feel a bit far from urban attractions. Also, because it is so quiet, it becomes jarring when you hear helicopters bringing guests to the hotel next door.

Amazing location with absolutely killer views. Surrounded by lush trees and flowers. Abundant birds and butterflies. Five minutes walk to the Nature Reserve (in one direction) and to a good restaurant (with the same amazing view) in the other direction. Lovely staff. Architecturally interesting. Delicious breakfast served with a view like no other! Real personality in every way. If you enjoy staying in a nature paradise, this place just might be for you.

Stayed in December 2023

Incredible location with a private beach and lovely pool. The room was clean and comfortable and the staff were extremely friendly and helpful. The view of Lake Atitlan/ the Volcanoes was stunning.

Stayed in December 2023

There was some serious music noise until around midnight which wasn’t ideal, though this isn’t really the property’s fault as the noise was not made by the hotel. The rooms/suites are not soundproof and unfortunately we could hear the neighbours. It’s a shame the restaurant states they don’t serve dinner, as the location is a bit out of the way (which is a positive in all other aspects), though they were very accommodating to us so we were actually unaffected by this.

We loved our short stay here. The view of the lake and volcanoes is stunning, and the fact there is a private beach as well as the pool area is a bonus. The staff were all incredible, especially Nasario (apologies if this is the wrong name/spelling!) in the bar/restaurant. We had ample room in our suite, and as our room included 4 breakfasts, they gave us all 4 despite there only being 2 of us! They were very accommodating when it came to ordering food for an early dinner. Armando was extremely helpful on WhatsApp also, so we cannot fault the service from the hotel at all! A very comfortable, seamless and spacious private transfer was arranged for us back to Antigua.

Stayed in November 2023

Armando was awesome. Breakfast was soooo good. Views are amazing.

Stayed in November 2023

The room with the double beds were super comfortable, my queen bed it the Master was rock hard

Incredible staff, food was exceptional, pool was heated! The place was spotless. Perfect view of the lake & volcanoes and the butterfly farm we could walk to!

Stayed in November 2023

There is a lot of trash in the lake. The water is clear but lots of trash floating in the water.

The staff were above excellent. Manuel and Armondo both helped us with rides, boats, information. All of the staff were very nice !

Stayed in September 2023

It had no Wi-Fi

The property is beyond beautiful. I fell in love with the place, and didn’t want to leave.

Stayed in September 2023

Everything was so nice, natural, confortable, the beach was so nice, the Food delicious and big breakfast, the whole place was so nice , the people nice lo I will come back to this Hotel as many times as I can

Stayed in August 2023

Only the fact that the pool was closed by the time we stayed there.

It’s really nice 10/10

Stayed in September 2023

7 days was way too short stay :(

Best stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning. But,most of all - Staff!! The most hospitable,pleasant and carring ppl. Front desk saw we are young (20yrs) and asked us If we want wake up call so we dont miss (prepaid) breakfast. We agreed,and every morning,If we didnt come over by 930am, they would give us a call then,as breakfast would finish by 10am,so we wont miss it. Beyond amazing people.Cleaners were also super sweet! We would go back any time and highly recomend it - Best stay in Panajachel! Loved them all - Thank you

Stayed in August 2023

There is no dinner service and this it is not walking distance to the town - it’s not far but because of the roads it’s necessary to take a tuktuk

The front of house staff are lovely and very helpful

Stayed in July 2023

the fact that the restaurant closed for dinner. It´s a bit impractical, especially given the fact that the hotel is not within walking distance to Panajachel. At least the hotel staff was extremely helpful and offered to call for restaurant deliveries and tuk-tuks to town.

The villa is an excellent option for families. The room is showing its age and could use a bit of sprucing up, but everything worked properly. The pool area is marvelous, with a great view to the lake and volcanoes. The staff is very nice and helpful. There is plenty of interesting activities, like kayaking and sauna and boat tours (booked separately).

Stayed in July 2023