Ave Reforma 7-89 Z10, Zona 10, 01010 Guatemala, Guatemala
#29 of 70 hotels in Guatemala
Guests' ChoiceBased on 221 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 29 April 2024
Cor
NetherlandsThe breakfast is very poor! Need to be improved to international standards!
The reception Jessica & David give excellent help in your needs!
Stayed in April 2024
Reviewed: 22 April 2024
Jacob
CuraçaoAll ok ,
Seize and set up
Stayed in March 2024
Reviewed: 26 February 2024
Rebecca
United StatesThe front desk staff was fairly unhelpful/unfriendly. The room itself was very basic.
We only spent one night here- from 1 AM to 7 AM. So the review is fairly limited because we did not get to enjoy the lovely pool or explore the property. But the hotel was clean, cheap, close to the airport and offered free breakfast. The lady in the breakfast room was lovely.
Stayed in February 2024
Reviewed: 6 February 2024
Lea
FranceThe room, the windows wasn’t closing all the way so there was some noise coming from outside. The bathroom was a little outdated
The garden the pool
Stayed in January 2024
Reviewed: 19 January 2024
Patrick
SwitzerlandOlder Hotel but very comfortable bed
Stayed in November 2023
Reviewed: 15 December 2023
Marco
ItalyBreakfast can be inproved, but it was ok.
The kindness of Stefanie, she’s been amazing even if her shifts are incredibly long.
Stayed in November 2023
Reviewed: 24 November 2023
Eugenio
Costa RicaBreakfast needs improvement
Great location, the hotel was super clean, the room was very comfortable and the staff was very nice
Stayed in November 2023
Reviewed: 23 November 2023
Julian
ColombiaNear the airport. The area is nice and safe. The rooms are big and comfortable.
Stayed in October 2023
Reviewed: 9 November 2023
Helen
New ZealandJust gorgeous
Stayed in November 2023
Reviewed: 27 October 2023
Ruth
IrelandAir con could have been better.
Food was good. Hotel feels very secure. Staff were very friendly. Thank you for a lovely stay!
Stayed in July 2023
Reviewed: 23 October 2023
Jose
United Kingdomtoilet dirty, no lift.
big room, good breakfast.
Stayed in October 2023
Reviewed: 6 October 2023
Dan
United StatesPoor air circulation in our room. Cold breakfast.
Great location. Beautiful decor.
Stayed in October 2023
Reviewed: 16 September 2023
Yente
NetherlandsWiFi was bad on the third floor.
I spent my first night in one of the standard rooms, which are quite basic. Gave myself an upgrade for the rest of my stay to one of the considerably nicer apartments on the third floor. Only downside is that the WiFi didn't work properly up there. Breakfast is basic but fine.
Stayed in August 2023
Reviewed: 7 September 2023
Mikko
FinlandWifi could've worked better.
Great staff and pool.
Stayed in September 2023
Reviewed: 29 August 2023
Raul
United StatesHad to ask for bread and food, cold food at breakfast
Stayed in August 2023
Reviewed: 28 August 2023
Pamela
United StatesIt was the only place I stayed in Guatemala that didn't have drinking water readily available. I try not to buy plastic bottles and I felt I was annoying the staff asking them to constantly fill up my water bottle.
Absolutely gorgeous building. Swimming pool is small but big enough for one person to swim laps. Lovely pool/courtyard area. Fantastic room
Stayed in August 2023
Reviewed: 26 August 2023
Yente
NetherlandsRooms are not very soundproof; I could very clearly hear the programs the person in the room next door was watching. WiFi was not great in the 3rd floor.
Originally stated at a ‘normal’ room but didn’t like those at all so I gave myself an upgrade to one of the more spacious apartments on the 3rd floor, which was 100% worth it. Love their inner courtyard with small pool. Breakfast was fine.
Stayed in June 2023
Reviewed: 7 July 2023
Jorge
HondurasRooms are a little old . Planes fly over from around 4-5 am so they wake you up.
Staff very helpful and friendly. Location is good if you are going to the area and is near airport
Stayed in July 2023
Reviewed: 4 July 2023
Karlene
BelizeThe wifi dropped a few times when I needed to access the internet
I loved the ambience indoors and outdoors, especially the greenery and the furnishings in the waiting/ sitting areas. Members of staff were courteous and helpful, and the food was good.
Stayed in June 2023
Reviewed: 11 June 2023
Zane
BelizeThe only minor issue was that air condition was only in the bed room. The dining and living has fans.
The hotel was very clean. Conveniently located for the purpose of my stay. The interior was beautiful. Security was always alert and corteous. The staff was very friendly, helpful and accommodating.
Stayed in June 2023
Reviewed: 4 June 2023
Henry
United StatesI did not like the location. it was in one of the main avenues but it was dark at night and they kept the door to the parking closed at all times. it felt like a prison
it was unique, different from the normal hotel. it had a charming and cozy look
Stayed in June 2023
Reviewed: 22 May 2023
Lilian
United StatesThe first receptionist was rude
The aesthetic of the hotel
Stayed in May 2023
Reviewed: 2 May 2023
John
NorwayBreakfast could have been better. But I'm not complaining.
Nice and comfortable Hotell.Staff is amazing and will go over and beyond for your needs.
Stayed in April 2023
Reviewed: 25 April 2023
Dain
GuatemalaThe rooms were a little hot/noisy facing the street, but when you close the windows and put on the AC you couldn't hear much.
Very cute, charming hotel. Intimate feeling. Definitely better than staying in a big conference room hotel. Great little courtyard/garden area with a small pool.
Stayed in April 2023
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