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Reviews of Garden Villa Hotel 3 stars

800 Pale San Vitores Road, Tumon, Guam, 96913 Tumon, Guam

#11 of 20 hotels in Tumon

Guests' Choice

Review score

Based on 980 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Would love to book with you again anytime soon, and likewise thank you for your hard work!!!!
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    N/A

    I like the peace and quiet serenity,although the view wasn't top tier,it was still decent and private, which is great.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    On our way out, the elevator at the 400 building got stuck at the second level, it was miday, and no one had gotten around to fixing it.

    Liked the new furnishings and television. Beds were more comfortable from our last stay.

    Stayed in April 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Couple
    • Deluxe Studio
    • Stayed 15 nights
    • Submitted via mobile

    The dryer wasn't strong enough to dry our clothes. We had to spend at $5 per load just to dry.

    The hotel was close to a lot of places. They were able to help us with checking out early. Staff were helpful. Housekeeping was good about asking what we needed in our room.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    We will stay again because big room with reasonable price.
    • Family with young children
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    Room is always dirty There is no “Deluxe room” There was no free bottled water

    Near airport Big room

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    It was a good first stay there.
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    It’s location.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    It's good but you can hear noises of other people in the building. I couldn't sleep with the noises
    • Business trip
    • Group
    • Two-Bedroom Villa
    • Stayed 2 nights

    Have the restroom cleaner. Get rid of cockroach smell. More toiletries supplies needed.

    Having enough bed in the room. It need more blankets. The room has pots & dishes to use.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    Sheets weren’t being changed😞 my sheets had a stench of male perspiration and it was disgusting. Didn’t make a complaint because I didn’t wanna get anyone in trouble. I’m not that type of person to do something like that to anyone, so I chose to stay quiet and let it be. I won’t be staying there again that’s for sure.

    Love the fact that the rooms came with cooking equipment & utensils. Great place for family’s or if your traveling in groups.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    Great stay on short notice.
    • Solo traveller
    • Deluxe Studio
    • Stayed 4 nights
    • Submitted via mobile

    The room was massive. 2 full baths, a kitchenette with stove top, microwave, and mini fridge/freezer. Staff was great with my dog.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Comfortable in a reasonable price. Will be back again.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    It should be more flexible for lost and found service. After checking-out I found that I forgot my stuffs in the room and I called to the hotel to check them because I had to fly back home in early morning. However, the staffs just only checked in the lost&found box, but refused to check them somehow at that time. So, I went to the hotel again and asked the staff in person to help me. Luckily, the staff (who is not the one talking on the phone) helped me a lot. I really appreciate it, but it would be better that the hotel should improve the kind of service to be more generously.

    The location is easy for me to walk along the beach and the street to the center. The room is spacious and old-fashioned. The price is reasonable. The staffs are nice.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Cheap, easy transaction, in the center of everything, and made for a nice one-night stay.
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like how the detachable shower heads would spin around if you accidentally turn on the water too high and splash past the curtain. Also, it didn’t effect me but the room had a broken closet door.

    I got a four-bed room for cheap, clean and easy. They have a little kitchenette if you make your own food and two small bathrooms. A google TV with Netflix or you can log into another service if you want. There’s a pool right outside or you can walk to the beach.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Great place to stay if you plan on spending most of your time outside of the hotel.
    • Leisure trip
    • Group
    • Deluxe Studio
    • Stayed 8 nights

    A coffee maker would have been nice.

    The room was comfortable and clean. Trash was emptied daily and beds were made. Location is close to everything. I would book there again. Shower water pressure was great. Met our needs, we would be out most of the day, just needed a comfortable place to retreat and rest up when the day was done. Sit's on a hillside, nice views outside.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Could do better with communication
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    That I wasn't informed before hand that I could park my car closer to the building. I walked far with my infant just looking for my room and I wasn't offered help to carry my bags.

    That the kitchen had utensils, was convenient.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Id always pick garden villa because it feels like home.but they should have like toothbrush to give like any other hotel.other than that we all had fun

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Superb
    • People with friends
    • King Villa Suite
    • Stayed 1 night
    • Submitted via mobile

    I like everything about garden hotel. Too bad I spend only one night..

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Good for transit - may use again
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 1 night

    The room is clean for sure. However it is too clean - so smell bit of Clorox.

    Used this hotel for transit. Booked basic room but had 4 beds/2 bathrooms. Too big for 1 person. However the room was clean and nice. Friendly staffs. Walking distance to small shops, and also KMart. Good value for transit passengers.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    Internet service is on and off

    Friendly people and good accommodations

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    It's a good place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night

    The door has a big gap underneath. You can clearly hear the screaming/talking when someone is in the alley. Needs an update.

    Great rate for a family of five that will only transit for one night. Near the beach and has large comfortable beds.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bus stop was far. Gym was across the road.

    The space and kitchen

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Necessary and sufficient stay
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 5 nights
    • Submitted via mobile

    It's simple so it doesn't feel like a resort. Pool water should be cleaned.

    The hotel exceeded my expectations. The staff was very friendly and accommodating.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    slow service (asked for toothbrush, but staff never gave it)

    Good value: internet with smart tv, fridge, stove, utensils, cookware, dinnerware available, clean facilities, A/C

    Stayed in December 2023

  • Reviewed: 2 January 2024

    9.0
    Big room
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little dated but had everything I needed for a comfortable stay.

    It was a block away from the beach. There was a super nice clean pool on the property.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    7.0
    Worked well for us. A budget friendly option as a base for our diving holiday.
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 7 nights

    Basic/functional. If looking for a nice hotel to relax and enjoy during the days, this is probably not it. If a comfortable base, in a good location near restaurants, etc for a budget-friendly price, then this is a good place to go.

    Good value for money for a family needing cost-effective accommodation from which to explore Guam. Lots of good restaurants in walking distance.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Inexpensive option for large groups only
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Really the only reason I’d ever book it again is if we came with a family of 6 and we were looking for a budget-friendly option, as the room is very big, has 4 beds and 2 bathrooms Aside from that, the room is not very comfortable, there are insect traps all over the room, very few outlets, beds are very hard, paint stains everywhere

    It’s conveniently located near the airport so if you’re on an overnight layover then this may be a good inexpensive option

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    Inexpensive option for large groups only
    • Leisure trip
    • Solo traveller
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Really the only reason I’d ever book it again is if we came with a family of 6 and we were looking for a budget-friendly option, as the room is very big, has 4 beds and 2 bathrooms Aside from that, the room is not very comfortable, there are insect traps all over the room, very few outlets, beds are very hard, paint stains everywhere

    Conveniently located near the airport so if you’re on an overnight layover, this is a good inexpensive option

    Stayed in December 2023

Showing 1 – 25

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