Rooms smelt of smoke when we arrived and after it was cleaned. Cigarette butt's were found under the beds. ( none of us smoke) Was told that the swimming pool was available by the staff but there was a sign saying it wasn't which was confusing It's far out from central gong Kong . There is a hotel shuttle bus that runs every half an hour to the Tsuen Wan station however it does stop at 7pm.. You can take the public bus 234b which runs til 11pm. From Tsuen Wan station it's about 22 minutes to get to Mongkok etc.

Wonderful views along the water and ting Kau bridge Spacious room Staff were pleasant and helpful whenever I had questions or needed anything

Stayed in May 2024

The staff (reception, concierge, shuttle bus) were courteous, approachable, and helpful. It was an ideal place for us to stay after a long-haul flight, with smart, peaceful, and scenic surroundings. We were pleased with our room (a sea view suite), which had everything that we needed, was spacious for our family, clean, and comfortable. There are good transportation options to and from the hotel (e.g. we took shuttle service, bus and taxi). Tsuen Wan centre is within easy reach for local food, shopping, and connections to other routes throughout Hong Kong!

Stayed in May 2024

The staff were a bit abrasive, not always polite. Buffet breakfast and dinner were average, not great food.

Great location with fantastic view. Perfect for a short retreat.

Stayed in April 2024

The bed was not comfortable, the mattress was so hard but sure they can improve it.

The stuff is very friendly and helped us with everything we needed. The Views are Amazing

Stayed in May 2024

Spacious especially for Hong Kong. Excellent very friendly cleaning staff.

Stayed in April 2024

Shuttle bus to extend the time until 10:00pm

Family friendly

Stayed in April 2024

I like the room size, quietness and its sea view. The breakfast area is clean and very comfortable.

Breakfast choice is just normal. Nothing impressive. I order breakfast because I have limited time to go elsewhere for breakfast before going to airport.

Stayed in April 2024

The room and hotel is a little bit out dated, not too bad but some fixes or renewing would be needed soon. Only buses to Tsuen Wan. Can take time and a little bit inconvenient.

Stayed in a twin room with mountain view. The room has lots of space. Theres enough closets to store. Clean and I had very quiet nights. Direct bus to or from the airport

Stayed in April 2024

There is no microwave and location a little bit far enough from town

Good view and worth it

Stayed in April 2024

Pool was closed (mentioned on booking) Far from MRT

Large room and a nice view

Stayed in April 2024

There was no actual entertainment at the hotel. Bar closed at about 9pm. Getting local musicians or a rooftop club will make the hotel become even more spectacular. The pool was out of service, which was highly disappointing as the weather was extremely humid. The hotel is far from most attractions but public transport makes it easy to get around. Just a pity the shuttle service ends so early. 7pm The bed mattress was extremely hard so I did not sleep well my entire trip and the harbour becomes a bit noisy in the evening. The rooms could do with a microwave as I had to eat cold food.

I liked that the staff was very helpful and happy to Assist. The hotel has the most breathtaking views all around. I was marvelled at the scenary all around. It is very clean and the rooms are spacious. The shuttle service takes you to a central shopping and transportation hub making the trek around the island easier.

Stayed in April 2024

Transportation

Rooms and ambience

Stayed in April 2024

Shuttle bus services could run a bit later, and availability of a microwave would have been good for the long stay.

Good value for money and not too far of a walk to Tseun Wan West. Staff were very helpful and facilities were clean.

Stayed in March 2024

There is no door in the toilet, just a white curtain.

The double bed and the kids room was great!

Stayed in March 2024

Noise from the corridor was so loud due to the quality of the room door and surrounding wall. We were often woken up at night by inconsiderate guests slamming doors and talking.

Stayed in March 2024

If you like to be in the heart of Hong Kong this place is a little out of the way.

Rooms were spacious and nice view of the harbour. The hotel lobby was beautiful. Location was good for me as not too crowded.

Stayed in March 2024

Breakfast selection dont change daily

Buffet breakfast. Pleasant staff. Nice hotel.

Stayed in February 2024

Local public transport appears to be limited.

Location by the bay, provided scenic views of the bay, glistening lights of surrounding tall buildings and a tranquil area for jogging. Airport bus (A38) leaves hourly, a few minutes walk away.. making it very accessible. Wish the property had provided this detail earlier, the various changes and taxis taken, would have been avoided. Property provides a shuttle to the nearest station..tsuen wan and tsuen wan west. Beautiful frescos, lights , Chinese doll seats, dainty garden ornaments made for several photo opportunities

Stayed in March 2024

A little far from the happenings and choices of restaurants.

The view was fantastic , quiet, and closer to Disneyland.

Stayed in March 2024

Better than expected, hotel location very quiet area , staff hotel very helpful any kind information , ,definitely will be staying again.

Stayed in March 2024

There were few sockets to use so if multiple people are staying in the room it was quite challenging to find a place to charge stuff, it is on the outskirts of the city so it takes a while to get there

It was a quiet location close to the bus station. The rooms come with a refrigerator and a little kitchen area, which is nice for a little longer stay.

Stayed in March 2024

i would prefer a door on the bathroom rather than a plastic curtain.

Very nice staff,very helpful.

Stayed in March 2024

Some of the staff seemed rude. The free shuttle to the train has a very limited baggage allowance which beats the purpose. No heaters in the room. Gym is very small. The reception took to long to respond to some of our requests. The hill view isn’t really a hill view.

The exciting theme and colours

Stayed in March 2024

There is no heater to heat the room during winter

The staff was good and kind and its place is clean

Stayed in March 2024