23 Oil Street, North Point, Hong Kong, Hong Kong
#70 of 275 hotels in Hong Kong
Guests' ChoiceBased on 2024 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 14 May 2024
Alexandria
CanadaWe were not aware of the roof top deck which was opened at night for us to have the night view of HK Harbor.
Friendly staff who attended our request fast and appropriate. The pool facilities are good.
Stayed in May 2024
Reviewed: 13 May 2024
Alex
United StatesWas told it will cost 10 HKD to make a copy of my itinerary.
Check in was quick.
Stayed in April 2024
Reviewed: 12 May 2024
Chi
Hong KongFree bottled water can be provided. Smoking rooms can provide 2 ashtrays.
The receptionist is flexible, provides rooms early and offers free upgrades. He is very professional. I hope your hotel can continue to maintain this high level of service next time.
Stayed in May 2024
Reviewed: 12 May 2024
Naushad
QatarI have charged twice for the room and as promised by check-in staff I haven't received the money back in account.
Breakfast was great, location is also good. MTR walkable distance from the hotel
Stayed in April 2024
Reviewed: 10 May 2024
Frll8
SwedenThe breakfast is good but could be better, the staff is really friendly, the pool could have been heated so it was not so cold
Location is great, Rooms are really comfortable with great beds and the view is superb, stayed here many times, I love the bathroom, shower and tub, really great
Stayed in May 2024
Reviewed: 9 May 2024
Neil
United KingdomNothing tbh
Great sized rooms for HK and great location. Breakfast buffet had everything, noone could complain there was nothing they wanted to eat. I would recommend this hotel
Stayed in April 2024
Reviewed: 9 May 2024
Abhilash
United Arab EmiratesLimited food options in room service
Great location, value for money - great views - good size rooms for HK
Stayed in April 2024
Reviewed: 8 May 2024
Mi
AustraliaWater pressure of shower is not easy to adjust. It can be to strong. Also, the kettle and cups are stored too low, on the bottom of the cabinet.
Staff are very polite, polite and helpful. Location is very convenient, being close to MTR station, and bus to airport. It has many different restaurants around.
Stayed in May 2024
Reviewed: 8 May 2024
John
United KingdomOpen up the lobby bar earlier in the day and reduce the cost of treatments (exorbitant)
Loved the staff and location
Stayed in April 2024
Reviewed: 7 May 2024
Graham
United KingdomThe rooms are small for the standard of hotel and are looking a little tired. My colleague had problems with waiting time for the lifts from the exec floors to the exec lounge.
Used the exec floor and this is very convenient. Breakfast on the top floor is spectacular. Location is great for Causeway Bay and Happy Valley.
Stayed in April 2024
Reviewed: 7 May 2024
Dmitriy
RussiaNoisy climate system, you cannot sleep if it turned on. Also it is not working properly, in your room very cold, or becomes too warm. Little bit tricky in case of harbour veiw, you'll not get it until you pay for premium deluxe room and above. But anyway you'll have rooftop access where is very good view
Good location and stuff, good breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Tang
Australiathe evening wine is not up to my expectation.
Room is a bit small. The breakfast is good with a lot of choices,
Stayed in May 2024
Reviewed: 7 May 2024
Gary
AustraliaNothing.
Very stylish room with lovely views. Rooftop bar was great, but expensive, and the pool area Very nice. Close to plenty of restaurants and the Metro and tram line. Would stay here again. Staff were helpful and friendly.
Stayed in April 2024
Reviewed: 6 May 2024
Yan
GermanyThe price performance of the breakfast buffet isn’t attractive. The offers are not like five-star level at all, maximum four stars, no variations, the fruits offers were narrow every day. The breakfast ambience was not so lovely. Every morning you were asked by the watchers at the door: „What is your room number? How many people? How old is your child?“ then you had to sign every morning on the breakfast receipt, I understand that was for the split of cost with the hotel, but for the guest, it was quite annoying. The cleaners knocked the door twice at around 2pm, even though our room was tidied up already. It seemed lack of communication in this department too.
The receptionist Govi had been very helpful. The cleaners and restaurant staff are also friendly. The harbour view was nice. Good location. Not so crowded like Causeway Bay or other spots. Close to the airport shuttle station A11.
Stayed in May 2024
Reviewed: 6 May 2024
Lee
United KingdomNo
Stayed in April 2024
Reviewed: 6 May 2024
Trish
United KingdomSlightly dated rooms
Well located near the metro station. Beautiful sea view in our room
Stayed in April 2024
Reviewed: 5 May 2024
Ludovic
Hong KongSome details can be improved: better ambient music in the restaurant for breakfast (I was getting tired of these 80’s hits), not enough staff at check-in and check out. No more complementary water bottles due to HK new regulation, but it should be replaced by some water fountains on each floor. There was no option other than buying bottled water at the nearby supermarket
Location is good, the view over the harbour is nice. Staff is efficient and polite
Stayed in May 2024
Reviewed: 5 May 2024
Stuart
ThailandLocation is a little bit out of the way although there is a mrt station near. The pool are was very cold and not great for sunbathing.
Breakfast buffet was excellent and very good value for money. The rooms were big and clean and the gym/pool facilities were good
Stayed in April 2024
Reviewed: 5 May 2024
Victor
SpainExcellent service at restaurant for breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Subramaniam
IndiaThe check in process needs to be improved. The wait time was around 20 to 30 minutes documentation check was done manually. With so many hotels with express check in and check out, the check in process needs to be improved to keep up with modern times.
Good location close to MTR. Lots of dining options nearby. Clean, spacious and comfortable room.
Stayed in May 2024
Reviewed: 5 May 2024
Yun
AustraliaWas not able to use the swimming pool. Would hv been helpful if more info was given at check in.
Very close to metro! Lots of activities and shops, local restaurants were fantastic!
Stayed in May 2024
Reviewed: 3 May 2024
Sarah
United KingdomNo complaints
The hotel is really grand - big posh lobby with big chandeliers! Friendly staff and good concierge service who were happy to help. It’s in a good location but a subway ride from any major sightseeing things or the buzz of the city including restaurants and bars. The subway is easy to navigate though so it’s not a problem really. Room was a good size, quiet and bed was comfy
Stayed in May 2024
Reviewed: 3 May 2024
Lee
United KingdomRestaurant was a bit disappointing.
Nice room, great views.
Stayed in May 2024
Reviewed: 3 May 2024
Jenny
United KingdomLifts took a long time to arrive up to 5 minutes
room and facilities especially the club lounge
Stayed in April 2024
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