There was very little that we didn't love. The only thing I can think of, which is personal preference, was the amount of seafood included in the food offered in the Kingdom Club lounge. I understand for a lot of people this would be a plus, but for us it limited our options somewhat.

Highly recommend the Kingdom Club rooms. The extra details and level of service made our stay wonderful. It was our daughter's birthday during our stay, and they made her feel very special. The rooms were spacious and comfortable, and the hotel offered a wide range of activities.

Stayed in May 2024

The rooms felt old and carpets felt dirty. Didn’t like the bathrooms - would have preferred a shower plus a bathtub instead of just a bathtub. Rooms overall felt dated VS lobby and walkways and restaurants which were all quite nice.

Proximity to Disneyland was fantastic. We walked there in the morning with the stroller and walked back as well to escape the crowds. I liked that there was a Bibbidi Bobbidi Boutique onsite so that my daughter could get it done in the hotel instead of in disneyland itself. But my favourite has to be the boutique to buy disney merchandise since I didn’t have enough time to browse the shops at Disneyland itself.

Stayed in May 2024

getting old and worned out, in-room carpets also look damp and old

very disney

Stayed in May 2024

the WiFi is really poor. can’t stay connected.

it’s every girls dream land. nice design and facility are good.

Stayed in May 2024

There wasn’t any small meals. The wifi was terrible.

The staff were very helpful and would bend over backwards to help,

Stayed in May 2024

Its kids friendly, children would love the hotel room and facilities. Rooms were spacious. Easy connectivity from the airport and to Disneyland.

Stayed in May 2024

It's a pity that the razor has to be paid.

We had a great time.

Stayed in May 2024

The 7th floor lounge for the breakfast and small snacks, mostly canapé for whole days was very limited in terms of time and food options. We paid to stay in suite room for 2 nights. The food is repetitive the same everyday and the staffs not replenished if the food is finished, you need to beg, fight with other guests or ask them for it. I would suggest to the duty manager to reconsider to put the small ala carte menu at least for guests who stay in the suite can enjoy having food in the room which gonna reduce people to use lounge facilities and reduce the stress for the guests to be rushing eating and feeding the kids with not many options left to eat.

The design of the buildings, interior and decoration in the room(frozen suite), buffets restaurant with cartoon characters

Stayed in April 2024

It rained the during our stay. We miss out the momentous event.

Very close to disneyland. Very nice and cozu hotel Accomodating and Nice friendly staff

Stayed in April 2024

The food variety in Kingdom Club room was not good at all. No halaal or vegetarian food.

Stayed in April 2024

I booked two sea view rooms with balconies and we got a pool view. I mentioned this at check out and they said that it all depends. I do not think this is good advertising when it clearly stated sea view room.

Size of the room and the friendly staff made it a great stay.

Stayed in April 2024

Wifi was terrible, couldn’t do any work online. Had to use personal hotspot which cost extra money. I expected good wifi as we paid a good sum of money for the stay. Would have been good to have more vegetarian dishes .

Location Customer Services Room service Food

Stayed in April 2024

Breakfast was delicious. Park entrance was very close. View was very good.

Stayed in March 2024

The hotel price must including breakfast.

The staff was helpfull

Stayed in April 2024

Nothing much

Near the HK Disneyland

Stayed in March 2024

Rooms are slightly dated. Food was on the pricey side

Staff service was amazing. Plenty of activies for kids

Stayed in April 2024

The coffee. The hot water was only 95 degrees and not boiling and so tea tasted weak. My daughter was not allowed to use the pool without a parent. One of the elevators wouldn't stop at my floor.

Very expensive for the mesls, and the cappucino was not a good one for AUD $12 a cup.

Stayed in April 2024

Choice of food

Breakfast was good when available. Not reasonable that only open 2 days per week

Stayed in April 2024

Bed too small, pillow is not comfortable

Beautiful hotel with friendly staff

Stayed in March 2024

It was somewhat dated.

Very close to Disney. Staff was super helpful, especially the bell men and transportation. Quiet hotel, great pool! Disney movies shown on TV.

Stayed in March 2024

Expensive foods

Ambiance

Stayed in March 2024

The only draw back is that there are no convenience stores or groceries nearby, so if you forget anything, you need to go out of your way to get it. The gift shop doesn’t carry essentials, so it would be better if they stocked the gift shop with essentials.

The Disney hotel is magical and it really caters to kids. The proximity to the park is the best feature. It’s so close that you can take a break and come back after a nap to get the most out of your ticket.

Stayed in March 2024

Good location

Stayed in March 2024

Cost of basic food was outrageous

You could walk to park

Stayed in March 2024