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Reviews of K11 ARTUS 5 stars

18 Salisbury Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Hong Kong

#4 of 274 hotels in Hong Kong

Guests' Choice

Review score

Based on 524 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 31 May 2024

    9.0
    Perfect condominium
    • Leisure trip
    • Group
    • Artus Two
    • Stayed 4 nights
    • Submitted via mobile

    Lil bit far to reach down

    Perfect place to spend vacation with family, we stay at artus two , we cooking and try some restaurants at artus musea

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    I would be perfect if they provide a room service
    • Leisure trip
    • Couple
    • Grand Harbour One
    • Stayed 4 nights
    • Submitted via mobile

    There’s no room service which is something really important and critical… the price is so high but I’m not buying only for good room also for a good service witch impact you experience

    Amazing furniture wonderful room really special place

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    amazing stay
    • Leisure trip
    • Couple
    • Grand Harbour One
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    perfect location, amazing views, super friendly staff

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional quality and service!
    • Leisure trip
    • Family with young children
    • Artus Two
    • Stayed 7 nights
    • Submitted via mobile

    Nothing at all!

    Central and convenient location

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Artus One
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Everything, every corner is made with thoughts and love

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Artus One Plus
    • Stayed 3 nights
    • Submitted via mobile

    Vague directional sign and very dark lighting are both making way finding a bit difficult to understand where exactly we are.

    The room, the size, and amenities made us feel like home. Very cozy stay.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Grand Harbour One
    • Stayed 7 nights
    • Submitted via mobile

    Space

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Grand Harbour One
    • Stayed 23 nights

    What a fabulous place. Accommodation, restaurants, amenities, staff, view, pool, gym, steam room, common areas.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Harbour Two
    • Stayed 5 nights
    • Submitted via mobile

    They don't have their own restaurant (only breakfast available), you can only order food from the restaurants in the shopping mall.

    It is my favorite place in Hong Kong now. Ideal place if you travel with kids)

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Delightful family holidays
    • Leisure trip
    • Family with young children
    • Artus One Plus
    • Stayed 3 nights
    • Submitted via mobile

    - no Netflix & Youtube on TV (but plenty of cable channels) - although great location, the hotel is located a bit further away from local restaurants & street shops & convenient stores (7Eleven) - need to walk 12-15 minutes to Jim Sa Jui / Nathan road

    The location is superb ( right over the hip K11 Musea - close to Space museum - Avenue of Stars) and the hotel is very new with excellent design. The room is much larger than most of the hotel rooms and fully equiped with many useful apartment functions ( ie. Kitchen with oven-microwave, electric stove refig, kitchenwares, sink, washing & drying machine and etc.). Love the signature scent throughout the hotel. The staffs are responsive and well react to our requests. Thank you the front desk ( Kitty) who put up the greeting card for our Songkarn holiday.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Enjoyable
    • Leisure trip
    • Family with young children
    • Grand Harbour One
    • Stayed 4 nights
    • Submitted via mobile

    Pricey

    Conveniently located with shopping mall, food court and supermarket. Great view of the harbour, too. Staff very helpful

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Perfect place to stay in hk
    • Leisure trip
    • Family with young children
    • Harbour One
    • Stayed 2 nights
    • Submitted via mobile

    I like all

    Design and space the view was the best in HK

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Good location and facilities and service
    • Leisure trip
    • Family with young children
    • HARBOUR Studio
    • Stayed 2 nights
    • Submitted via mobile

    No

    Location and facilities

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Excellent hotel nothing beats it!
    • Leisure trip
    • Family with young children
    • Artus One Plus
    • Stayed 4 nights
    • Submitted via mobile

    Best 5 star hotel in Hong Kong right now! My family and I had a wonderful time!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Great staffs, nice location, great facilities
    • Leisure trip
    • Family with young children
    • Artus Two
    • Stayed 3 nights
    • Submitted via mobile

    Room is great, nice staffs

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Relax, comfy and well recharged
    • Leisure trip
    • Family with young children
    • Artus Two
    • Stayed 4 nights
    • Submitted via mobile

    To reach your room from the main lobby is pretty a far walk and has to change lift.

    Property is very clean, neat and cosy. The location is pretty easy access to many major streets. Hotel has a great service for lazy day where you can order food and deliver to your door step.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Perfect!
    • Leisure trip
    • Family with young children
    • Artus Two
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Spacious room with nice design and fully equipped with everything we need. Very suitable for families with children. There is a big living room, kitchen and a dining table. We can enjoy ourselves in the living room while the children were sleeping without having to worry that we would wake them up with the noise at night. Perfect location! The hotel is right next to the newest mall, K11. Very good and helpful service. Will definitely stay here again.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Overall very pleasant
    • Leisure trip
    • Family with young children
    • Artus One Plus
    • Stayed 11 nights
    • Submitted via mobile

    Ugly roof tops in front of our windows

    Excellent interior design, efficient use of space, elegant and practical

    Stayed in March 2024

  • Reviewed: 11 February 2024

    10
    i will be back
    • Leisure trip
    • Family with young children
    • Artus Two
    • Stayed 4 nights
    • Submitted via mobile

    none

    love everthing, perfect 👍👍

    Stayed in December 2023

  • Reviewed: 6 February 2024

    10
    A Symphony of Art, Comfort, and Impeccable Service
    • Business trip
    • Couple
    • HARBOUR Studio
    • Stayed 1 night
    • Submitted via mobile

    In the heart of Hong Kong's vibrant Tsim Sha Tsui, K11 ARTUS is an exquisite symphony of art, comfort, and impeccable service. From the moment we arrive, we are enveloped in a world of warmth and hospitality. Our room is a masterpiece of contemporary design, adorned with curated furnishings and bathed in natural light. Every detail is meticulously considered, from the plush bedding to the state-of-the-art technology. The staff at K11 ARTUS are the true jewels in its crown. They anticipate our every need with grace and professionalism, catering to our requests with a genuine desire to make our stay truly memorable. Patricia, our 24/7 attentive concierge, and the Amici team go above and beyond to ensure Mai-san and my comfort and enjoyment. They arrange private transports, recommend hidden gems, and even surprise us with thoughtful gestures. K11 ARTUS is a haven of tranquility amidst the bustling city. Its sensitivity to cultural nuances, such as providing Japanese-language TV channels and meticulous to every custom decor detail & placing to itmes, makes it a welcoming retreat for international travelers like Mai-san. K11 ARTUS is "a sanctuary of art and hospitality, where every guest is treated like royalty." We wholeheartedly agree and highly recommend this exceptional urban retreat to discerning travelers seeking an unforgettable experience

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Will def consider returning on off peak rates
    • Leisure trip
    • Couple
    • Grand Artus Studio
    • Stayed 3 nights
    • Submitted via mobile

    but quite abit of walking to get to street food and shopping district. I would trade the view for better access local malls and street front businesses.

    Stunning new apartment style living, divine view, fantastic non-discriminatory staff who treat you with respect even if you can’t speak Cantonese.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Harbour Two
    • Stayed 10 nights

    nothing

    breakfast was great

    Stayed in December 2023

  • Reviewed: 15 January 2024

    9.0
    Impressed. We had a nice stay. :)
    • Leisure trip
    • People with friends
    • Artus One Plus
    • Stayed 2 nights
    • Submitted via mobile

    Entrance of the hotel is quite narrow. Lighting of exit way to K11 is too dark.

    Lobby on the 10th floor is very nice with spectacular ocean view

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Good place, great view, worth to stay
    • Leisure trip
    • Family with young children
    • Artus Two
    • Stayed 3 nights

    The ventilation system in the bathroom not good enough. There's still have smell for a long time after using the toilet. The electric toilet cover in the main bedroom was cracked and unusable.

    Location is great, very comfort and relax.

    Stayed in January 2024

Showing 1 – 25

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