Nothing.

Clean and comfortable.

Stayed in May 2024

May be the toilet plumbing system should improve

The staff responded to my need very quickly when we called. We travelled with an elderly and when the staff came to know about it, they immediately sent us a shower chair. Appreciate their service.

Stayed in May 2024

Had to wait an hour past check in time to receive our room key.

Incredibly helpful staff (there was a mix up with our luggages but they rectified it quickly) and excellent location. Room was clean and spacious.

Stayed in April 2024

The check in system was down when I checked in. The staff was apologizing profusely but it was really a disappointment.

My go to hotel whenever I am in Hong Kong. No major complains thus far

Stayed in May 2024

It is sad to miss some of the more familiar faces, but service does not suffer at all. Will definitely continue coming back. Value for money might seem low, but actually is pretty good for Hong Kong standards. The pool is not (yet?) open as late as it used to be.

Cordis, while some of the club staff has rotated since, say, 4-5 years ago, is now back at its excellent pre-pandemic service levels. This means full breakfasts on the 36th-floor club level with great views of Hong Kong, it means an amazing full-fledged-options breakfast at the lobby level, it means complimentary wine, cocktails, as well as champagne, and it means an excellent service spa, pool, and gym. Rooms are clean, quiet, large (certainly for HK standards), and generally have amazing views. Minibars are fully stocked and reasonably-priced. Great cleaning and room-service staff, just like all other staff working at the hotel, reception and lobby level. Location: right in the heart of Mong Kok, and connected by bridge to the Langham mall. This means that for most things, you'll never have to step outside-- from shopping to swimming, from groceries to cinemas. Stepping outside though is totally recommended in order to experience the hustle and bustle of classic Hong Kong. Food-- plenty of options nearby from Cha Chaan Tengs up to Michelin-starred restaurants right within the hotel itself. Ming Court absolutely recommended and gets a discount for hotel guests. The hotel Garage Bar outside is also well recommended when weather is nice, and, combined with Langham mall any and all other dining options are at your feet: from smokey barbecue grill to Japanese, from food court price ranges to splurge. Even the room service is great here! Getting around-- excellent staff to help you get taxis and to give you advice on what to visit when. Uber is also servicing the hotel very nicely. Most destinations easily reachable, and due to proximity to the west tunnel and depending on your destination, can avoid most traffic even during rush hours.

Stayed in April 2024

Not being biased but I really have nothing negative to talk about.

Location - very convenient. Just across the small road from Mongkok Train Station. If visitors exit train station using D3 exit, they will go through the underground access which will lead to the department/food stores. Taking the escalators up to the ground floor, just need to cross the small lane to get across to the hotel. There's a mall beside the hotel. Beside the hotel around the corner, there's also the Mongkok food hawker centre at second floor for breakfast. Room - we arrived at 11.30am and was able to check in as there were rooms available which was really good for us! Management - I really want to thank Cordis for agreeing to postpone my April booking as my initial booking was under no cancellation. I was not able to travel in April as there was a family member demise right before the travel date and Cordis was so understanding in not cancelling the booking and allowed the postponement at the same rate. I was truly appreciative of that gesture. Coupled with our experience stay in May, it is indeed a nice hotel to stay in and I look forward to come back again. Thank you for the welcoming experience.

Stayed in May 2024

All great

Stayed in May 2024

Nothing. Saul Goodman

Close to airport. Great cable TV with movies. Airport shuttle. Very clean

Stayed in May 2024

Sometimes you can hear next door speaking out loud. Luckily, this did not happen during sleeping time at night. Need to remember to put down curtain in day time when going out (only half the way as the room is facing either East or West). Otherwise, it could become a green house as the sun has no problem shining into the room.

Thanks to booking.com discount, I got a suite this time. Spacious, nice view as high up in the hotel. It has a kitchen with fridge and basic utilities provided. Actually, I cooked a few times. There is a microwave and coffee machine too. Nice air con, you can have a lot of control. Nice bathroom. Very good Wifi connection. Good breakfast buffet. Nice central location in city. good transport link

Stayed in May 2024

The close already at 7 pm

Stayed in May 2024

I cannot think of anyting that could be better!

Wide variety of quality breakfast foods, both Asian, local (HK) and western. A smaller cosier Club Lounge at L36 and a larger restaurant room next to lobby at L6, whith additional choices. Overall a very good breakfast. The breakout lounges with tables sofas and AMAZING city views at L36 are quiet and very welcoming --- no need to hide in your room alone to read a book or chat with a friend while looking at the city skyline.... highly recommended! Check also the snacks served fresh in the buffet and the free drinks bar.... [ Note : the fancy Lounge services might be reserved to Executive rooms / Members ].

Stayed in May 2024

Price is high

Good location

Stayed in May 2024

Unfortunatelly the hotel needs to change the furtinure and carpets after so many years … this was my first stay I thought I got some very old room with very used furniture and carpet. Ten years ago it was a great place to stay … now after so long time it really needs a reconstruction of the rooms without any doubt.

I’m selecting this hotel for many years … great location in Mong Kok and absolutely great and kind staff there - I love your kindness all the time - you’re the best in HK! Excellent pool at the roof with very kind staff.

Stayed in April 2024

It was a perfect stay. I recommend for leisure and business.

We were checked in late by 2 hours but they gave my assistant an upgrade

Stayed in May 2024

Comfy beds, great location. Attentive staff

Stayed in April 2024

N/A

Location

Stayed in May 2024

Nothing - all was good

Staff were really helpful- let us check in early after a long flight and allowed us to check out at 1pm

Stayed in April 2024

Authentic Hong Kong….enjoyed the hustle and bustle of the nearby markets with lots of good places to eat and drink.

Stayed in April 2024

We couldn’t find fault with it, we thoroughly enjoyed our stay. Although it seems expensive, Hong Kong in general is a very expensive place to stay so we felt the extra money was worth it.

During our 3 month SE Asia trip we did a 2 night stopover in Hong Kong and chose to book a room at The Cordis including Executive Club privileges. It was a good choice, firstly it was easy and efficient to access from the airport. We took the AirPort Express to Tsing Yi (1st stop) then changed to Orange Line for 1 stop to Lai King then Red Line to Mong Kok. It was then only a block from the subway exit. There is a huge shopping mall directly opposite the hotel, you can actually walk through that from hotel into the subway station. The room was tastefully decorated with a very comfortable bed and lovely bed linen. The bathroom was wonderful with hot powerful shower and every amenity you would expect. We enjoyed the Executive Club Lounge. It was so pleasant to relax in, a reduced choice breakfast was served there (HUGE choice served in main dining area), then afternoon tea & snacks with a couple of hours of complimentary cocktails. The pool was wonderful, the weather was cold whilst we were in HK but the pool was nicely heated. I also used the sauna which, again was great! The staff were very kind, polite and helpful. We loved our relaxing stay at The Cordis and would recommend.

Stayed in March 2024

The lifts at the place were a bit slow. Need a bit of waiting time.

Cleanliness of the room, Location of the place

Stayed in April 2024

Lack of power sockets eg no socket near bedside table, no USB points for charging. The electricity from power socket was weak - took very long to charge the mobile

Location - lots of shops, cafes/restaurants nearby. Excellent gym, friendly and helpful staff

Stayed in April 2024

Air conditioner was a bit loud.

Location is great! Overall service is good.

Stayed in April 2024

No

Location

Stayed in April 2024

The family room I stayed in which fits 4 people had only one shower! This should have been mentioned in the room details.

Location. Cleanliness. Quality of room furnishing and toiletries

Stayed in February 2024