This place is not for people with limited accessibility issues, as getting to our cabin meant climbing a hill as well as several steps to get to the room.

We were looking for something intimate with good vibes, and this is exactly what we got! The staff was exceptional, the cabin had everything we were looking for. This place is not on the beach, but is only a few minutes from the beach down a path that had interesting restaurants and services. We found this to be a perfect location!

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

Air conditioner in one room was a bit loud, but the other one was completely silent.

The grounds get more lovely every time we visit. Celeste and her staff welcome you as if you are family. Short 2 minute walk to beautiful West Bay beach, which is always very busy. The lodge feels like an oasis of tranquility amidst the busy beach happenings.

Stayed in March 2024

The breakfast wasn't that great, so I didn't mind skipping out on it a couple of days.

They have SUPER comfy beds. I didn't want to get out of it! Loved the cats and parrots on the property. The rabbits could use some more love, though. Quick walk to the beach and restaurants. Pool was small but perfect

Stayed in March 2024

Great place, awesome hotel, left to another one ended up cancelling there and coming back to this one

Stayed in March 2024

Great breakfast. The staff was willing to modify the menu to meet my dietary needs

Stayed in January 2024

Nothing!!!

The location, the value and especially the staff.

Stayed in January 2024

Pool was clean, location was excellent to everything.

Stayed in January 2024

Breakfast with limitations in quantity and choice. Can be improved. We found the restaurant in the Hotel expensive. I would avoid the little zoo for the Island Tour, is too expensive too.

Celeste, the owner, was welcoming and very good host during our stay. She made sure our stay was comfortable by consistently checking how we were and what we needed. The hotel location is very good and strategic as it's just a couple of steps from the beach and nearing restaurants. The bungalow was very clean and well-equiped (water, new oven, dishes, cutlery, mini-bar, A/C, TV, clean towels... ) with all we needed. Laundry service was an extra layer of convenience and very helpful when you have family. Lorelie helped us in getting us around the area, her assistance to pick us up and dropped us off us on time was key. We will miss Rene who gave us a good tour in the Island (Jonesville Mangroove, Punta Gorda, Wagundan Restaurant) and gave us additional tips for the Island to visit.

Stayed in December 2023

The only drawback was our unit was close to public spaces leaving little privacy without closing the curtains all the time. We got used to it and it was fine. Not much storage space for clothes so do a Marie Kondo before you come.

Well cared for. Loved all of the pets on the property - parrots, rabbits and turtles… It was close to the beach but not near all the noise that comes with the huge resorts. The on-site restaurant - Christie’s - was also fantastic.

Stayed in December 2023

I don't know how it could have been better.

The owner and the staff went above and beyond to provide good service. Beautiful grounds and friendly canine/felines to keep us entertained. Even on the rainy days we had, we could sit outside on our porch and admire the view.

Stayed in December 2023

The pool wasn't clear, maybe from all the rain.

Cute and quaint, staff is excellant. We were met at the airport as promised and even driven to our next hotel because it was raining.

Stayed in December 2023

What a gem!!! I can’t say enough about this lovely place! Beautiful oasis with the best owner and staff one could imagine. Our room was perfect, lovely relaxing atmosphere, and delicious food! Pool was being retiled, but owner, Celeste, graciously gave guest $200 discount on spa package, and the most delicious rum punches daily. Best massage and rum punches I’ve ever had! My friend and I had a delightful time at this gem of the Caribbean!!! Lorelie was very attentive to our every need! Thank you all at West Bay Lodge and Spa for the attention you gave us at your beautiful retreat at West Bay Lodge and Spa!!!

Stayed in December 2023

No complaints! They redid the pool while we were there, and it was a bit dusty, but it was a good time to update it as we were the only guests before high season starts in December. They cleaned up the dust on our verandah daily, and Celeste offered us complimentary spa treatments in compensation, which were fabulous.

😀The staff, including the owner Celeste, and Managers, Melonie and Lorelie, are friendly and helpful. They became like family by the end of our stay. Melonie even booked a dinner reservation and driver for us on her day off, and bought us tea when my husband became sick. 😀The animals on the property are great. One of the cats, Clyde, adopted us as his people during our stay.

Stayed in December 2023

Nothing I didn’t like but I always enjoy a view of the water.

The staff could not have been nicer to us. They were so friendly and accommodating from check-in to the restaurant. Melanie in particular was so kind and helpful.

Stayed in October 2023

Everything was clean & staff very helpful. Melody provided excellent service to us. Kind and very sweet lady.

Stayed in October 2023

Friendly small business, has a real "mom and pop shop" feel, but in paradise! Firstly, and most important to me, it was literally just a five-minute walk to the best snorkeling of my life (I've been to Belize, Bonaire, Cuba and Mexico). Just to the beach is about a two-minute walk. The pool was perfect for the kids, the rooms were clean and well-appointed, the beds were comfy. Staff were all exceptionally friendly and helpful. The pets on site were much appreciated by the kids, and honestly by me too! On site restaurant is under new management, and so far they're doing great too, our breakfasts there were delicious and filling. I highly recommend staying here, especially if some members of your party want to do something other than snorkel. But it would be fine for all-day snorkeling too.

Stayed in August 2023

The beach is across the street which was not an issue for us. Pictures of the resort dont do it justice. The bungalows were even better than what we expected.

Incredible ambience, very Honduras feel, not like "any other beach hotel." Owner Celeste personally engaged with all guests and made us feel like we were guests in her home with extra touches like sunscreen and getting us diet coke (not coke zero). When American Airlines kept missing our flights, we stayed in communication but even the airline kept changing. Celeste sent her driver to the airport to watch both flights coming in from the US to find us. Very sure the big resorts would not have even noticed we didn't make it in on the day planned. Kristi and Desi who own the restaurant continued that vibe checking in with us daily about our plans and ensuring we were having a good time. Daily breakfast there was included and super delicious.

Stayed in August 2023

Loved everything about it.

We had a great stay!! The owner and staff were super helpful, friendly, and kind. The beds were soooooo comfortable! And the banana pancakes for breakfast were delish!! Our son enjoyed having breakfast with Malibu the parrot. Excellent location - just 3 minutes walking to the beach! Book your stay here. You won’t regret it!!

Stayed in July 2023

The staff was EXCELLENT! Great customer service and very friendly. I felt like I made new friends. All the ladies made me feel very welcomed! Good service is hard to find and keep, and they were very kind and helpful.

Stayed in July 2023

Nothing

Perfect location

Stayed in July 2023

Enjoyed it a lot

Stayed in June 2023

Most rooms had water to rinse off sand and ours didn’t. Miscommunication around tour.

Staff was extremely nice and helpful! Location wasn’t on the beach but was close enough to it.

Stayed in June 2023

it was located on the third story, which is not really a negative at all.

The food was amazing and the Service was top notch, the beds were so comfortable!

Stayed in June 2023