There was just NOTHING we didn't like. NOTHING

This is THE hotel. Everything is just great. The staff, the position, the breakfast, the room, services, everything. There was 5 of us and all of us are agree that we have not been in the hotel where everything is so great, for a long time. The staff is extremely pleasant and not too invasive. So, you have everything you need in a second, polite and smiley and not exaggerating. So, you don't feel bothered by them and yet you got everything in an express way. The breakfast is wonderful, waiters are simply marvelous. We just felt in love with this hotel. This is our hotel for any other visit to Zagreb. Bravo djevojke i momci, ODLIČNI STE. Hvala za sve.

Stayed in May 2024

The location was perfect and close to all attractions in the city. Staff were extremely helpful and friendly. Room was very comfortable and clean.

Stayed in May 2024

No issues noted

Decor, restaurants, staff very helpful

Stayed in May 2024

Nothing to dislike

Lots of character and very friendly staff

Stayed in March 2024

Cons- Restaurant food- only few choices, hoping they have chicken, pork or other seafoods, meat like lamb, beef and veil but not many choices. It can be pricey for others and possibly add this menu to the website of info. Cleaning or housekeeping-during our stay, the coffee capsule was never replace and only 1 since our first day. The toiletries are great but there is no soap instead we use those toiletries.(possibly remove other item from those freebies).

We have had a great time here Pros- The staff from the reception Mateja, she is lovely and explained everything about the hotel and that kind way of her to check if everything is ok, her interaction which is a reflection of the hotel and it’s staff in general. We would like also to thank those guys in the restaurant, Sven and Thomazlav. Sven is a nice guy, who always check us if we need everything and checking how’s the food, amazing way. We have to say all staffs here connects well to each other. Thanks Thomaslav for sharing your cocktail Capitol 2023. Room- decent size for couple, if you have large luggages, then possibly a big room is better, thou we were given a room along the tram tracks, we manage to sleep as this will not bother us.the aircon was great and all toiletries were also given. There are also free slippers but no ironing board in case you need it. Breakfast- good choices of sausage and eggs, pastries and fruits with yogurts with fresh juices, coffee is served per cup of your choice. Gymn- Located at basement with all machine/barbels for workout.

Stayed in May 2024

Nothing

I had a wonderful stay in Hotel Capital. The staff was incredibly friendly and helpful making my stay even more enjoyable. The hotel's location is fantastic, situated close to the main attractions of the city as well as bars and restaurants. Our room was spacious with tall walls that added to the sense of space. The bathroom was well equipped and clean. Despite being in the city center where the tram passes by, I didn't hear any noise, possibly because they gave me a room with a back view. Overall, we had a great stay at Hotel Capital and would highly recommend it to anyone visiting the city.

Stayed in May 2024

Busy street, a bit hard to find.

Great check in experience. Good location. Nice room. Dinner at hotel restaurant was great but expensive.

Stayed in May 2024

Staff was very courteous and eager to help.

Stayed in April 2024

Beautifully restored bank building in an excellent location, incredibly polite and helpful staff, spotless clean!

Stayed in May 2024

Lovely staff (thank you once again to mateja & luka for everything) : always asking if we need anything, take time to explain what to do in the city, kind and always with a big smile. Charming place, ideally placed. Open 24/24, room very clean. We won't hesitate to come back again.

Stayed in May 2024

Everything.

Great staff, cleanliness and excellent location.

Stayed in May 2024

Bathroom was a little small

Location and staff

Stayed in April 2024

They gave just for the first day 1 small bottle of water for 2 people. And it was just one coffee capsule. On the second day we needed to ask , because they forgot to leave capsules in the room. But that was bot bad , its just the small things.Anyway we had a great time !

Staff is amazing! Also a young concierge was so friendly. Bar employees & receptionist gave us also such a great recommendations. Everyone was really helpful. Perfect team! Location is in the middle of everything , rooms are big and very modern. We really enjoyed there.

Stayed in May 2024

Housekeeping needed to improve replacement of soaps and bin cleaning.

Its location , helpful staff, comfortable bed, well kept room

Stayed in May 2024

We had a wonderful stay at Hotel Capital - the location on quieter streets still near Jelacica Square was perfect for sightseeing and getting to restaurants. The hotel’s staff are top notch in their professionalism and attentiveness - if the staff are proud of the establishment (as they should be) it certainly shows. The breakfast is on the pricey side, but was worth it for the luxurious options offered. The decor of the hotel and restoration of build are also excellently done. Our room and the common areas were all as clean and well kept as could be. The only recommendation I could have is that there were not enough hooks or a towel rack in our bathroom and having a mirror outside of the bathroom would have been nice.

Stayed in April 2024

I would have loved to use a pool and/or sauna! Or have a bathtub to use in the room.

I loved the atmosphere, the interior design, the cleanliness, the rooms, the gym and the breakfast!

Stayed in April 2024

More tea and coffee could have been provided in the room.

The breakfast was spectacular with local and European specialities, beautiful coffee, exemplary staff, really was the highlight of our stay.

Stayed in April 2024

Hospitalitiy of the staf, very good food, intersting sourandings....we will be stay again...

Stayed in April 2024

I recently had the pleasure of staying at Capital hotel and it was an beautiful experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The cosy accommodations, coupled with exceptional service, made my stay truly memorable. .

Stayed in April 2024

Everything is nice The staff are amazing !

Stayed in April 2024

The room view The amenities The friendliness of the staff especially at the reception

Stayed in April 2024

Beautifully decorated! Kind, welcoming staff, super comfortable bed and fitness Center down in the old bank vaults.

Stayed in April 2024

N/a

Spacious, comfortable room. Lovely salon to sit, relax, and enjoy a drink.

Stayed in March 2024

Great location, very friendly and helpful staff. The room was spacious and nicely decorated.

Stayed in April 2024