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Reviews of Hotel Kaj 4 stars

Zagrebačka bb, 49246 Marija Bistrica, Croatia

#1 of 2 hotels in Marija Bistrica

Guests' Choice

Review score

Based on 70 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double or Twin Room with Balcony
    • Stayed 3 nights

    I loved everything about the stay, I loved the coffee in the bar compared to the one we got at breakfast, so we bought it there, but that was a minor thing. A pet friendly hotel, that I will recommend to everybody. Nice staff as well and the wellness offers were lovely.

    Stayed in April 2024

  • Reviewed: 27 August 2023

    10
    Nice and easy
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We supposed to have room service 24 hours, (or at least it says that in their menu). We ordered 3 beers, after 30 min waiting, we call again, if they will bring them or not, after another 20 min, they said the bar just closed, as they can not bring the beers. Apart from that, nice hotel, nice location, nice breakfast. We would definitely come back again

    Nice facilities, right in the city center

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The AC was very loud. No wellness center during the week.

    Nice location, close to the town. Friendly staff. Good breakfast

    Stayed in August 2023

  • Reviewed: 23 June 2023

    8.0
    Tranquil location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    The shower set up was strange - no matter how I turned it, the bathroom floor would get wet (yes, even with the glass partition set up). The wifi was sporadic - which wasn't helpful when trying to contact family back in Australia. No tea or coffee making facilities in the room - you had to go to the bar and order and pay for one if you wanted it. For the price, I would have thought they would include it (like other hotels around the world), but apparently its not something they do here. My room was also noisy - I could hear scraping of chairs, people knocking on other doors nearby etc.

    Hotel Kaj is located right next to Marija Bistrica town centre. It is a short walk to the Church. Bed was excellent, my room had a view over the adjacent fields. Breakfast was ok, but do remember that tourist groups stay here - we had them both mornings of our stay, so it may be a fight to get anything from the breakfast buffet!

    Stayed in June 2023

  • Reviewed: 28 May 2023

    9.0
    worthwhile stopover in very interesting town
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Room was very small and colors taupe and brown, like a business hotel. Dinner was very good , but slow service. No brochures of town and place of pilgrimage…too bad.

    modern Hotel near center of town.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    9.0
    Excellent vegan food options
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night

    The menus contain references to "vege" food which is a very vague term and depending on who you talk to it can mean so many different things. We would have preferred if the food on the menu was clearly labelled as vegan. We had to query with the staff about the ingredients of the dishes to understand whether something was vegan or not. However, the waiters were keen to answer our questions and get more info from the kitchen staff. Staff would benefit from education on what means "vegan", "vegetarian", "pescatarian" etc. On one occasion we were asked whether we eat cheese or fish after we clearly stated that we want vegan options. On another occasion, honey was offered to us as one of the ingredients for the smoothie. The restaurant makes great vegan food, but we had to check with the staff about the ingredients for every dish we ordered to be confident that we'll get the food free of any animal products. Another thing that could be improved is the choice of vegan options as part of the standard dinner and breakfast buffet and how the vegan dishes are labelled. For example, there was one (and only) vegan dish available as part of the dinner buffet, but this was not labelled as vegan. The hotel charges a flat fee for a buffet dinner and breakfast, but you will not see your money's worth as the vegan offering is very limited comparing to an abundance of non-vegan options. However, I'm sure the hotel would accommodate special requests (as they did with us) and prepare food specially for you if you give them a notice beforehand. We were told that their vegan tasting menu was great but, unfortunately, it's four persons minimum so we could not test it on this occasion as it was two of us.

    The entire hotel including the rooms is exceptionally clean. However, it's not the nice rooms and the facilities the best this hotel has to offer but the staff. Everyone we interacted with was so genuinely friendly, hospitable, and keen to accommodate special requests. They truly represent the kindness, hospitality, and generosity of the people of Zagorje. We felt so welcome, and the vegan food was amongst the best we had in the world. The vegan food they served us during our stay was better than what I have been served in a Michelin star restaurant in France I visited a few months ago. The quality and freshens of the ingredients are exceptional. Another positive observation of ours was that they the toiletries in the rooms were cruelty free.

    Stayed in May 2023

  • Reviewed: 20 December 2022

    10
    I would definitely come back!
    • Business trip
    • Group
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night

    None.

    Calm place, delicious meals. Comfortable and clean rooms.

    Stayed in December 2022

  • Reviewed: 25 September 2022

    9.0
    good quality hotel , we were there for a wedding and the staff and food were both very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    they could do with another reception staff as she was very busy at times.

    clean and modern, plenty of parking

    Stayed in September 2022

  • Reviewed: 1 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We wanted a good night sleep on our long drive back. This hotel was perfect in that regard. Beautiful village with hills and forests. Quiet, fresh air,away from traffic. Comfy beds, good breakfast.

    Stayed in September 2022

  • Reviewed: 9 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing in particular, maybe that is a tad bit further away from zagreb than I thought.

    I liked the breakfast and the Spa / Wellnes which is included in the hotel price.

    Stayed in August 2022

  • Reviewed: 5 August 2022

    9.0
    Great Place for Relaxation
    • Leisure trip
    • Family with young children
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 2 nights
    • Submitted via mobile

    WiFi coverage in our room was not the perfect one

    Cleanliness, Food, very friendly staff, Family atmosphere

    Stayed in August 2022

  • Reviewed: 4 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No swimming pool.

    The air-conditioning functioned well depite it being incredibly hot outside.

    Stayed in June 2022

  • Reviewed: 25 June 2022

    9.0
    Superb
    • Business trip
    • Couple
    • Special Offer - Superior Double with Touch of Love Package
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner leaked. No housekeeping, even after request.

    Great staff. Lovely spot.

    Stayed in June 2022

  • Reviewed: 21 June 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Relaxing atmosphere, The waiteress in the restaurant was wonderfull !

    Stayed in June 2022

  • Reviewed: 19 June 2022

    8.0
    When there was nothing to expect there it was - KAJ
    • Business trip
    • Solo traveller
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 3 nights

    Breakfast was not up to the standard in comparison to great dinner service and offering. Also some of the facilities, such very small pool and outdated saunas could shine with a little renovation investment.

    Oasis of peace and tranquility in the middle of Croatian Tuscany, one and only hotel but worth it to rest and recharge. Not perfect but good enough to recharge and revitalize.

    Stayed in May 2022

  • Reviewed: 9 June 2022

    10
    Great stay in Marija Bistrica
    • Leisure trip
    • Solo traveller
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 4 nights
    • Submitted via mobile

    The staff are extremely friendly and the spa area is very relaxing. The hotel is also perfectly located at the centre of the town.

    Stayed in June 2022

  • Reviewed: 14 May 2022

    10
    A great experience
    • Leisure trip
    • Couple
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 5 nights
    • Submitted via mobile

    There is nothing.

    Everything was great@ the hotel. The room was very comfortable and clean. The food was excellent, staff were very helpful. The hotel is well situated. We really enjoyed our stay.

    Stayed in May 2022

  • Reviewed: 27 April 2022

    9.0
    This was a second time of our stay in this beautiful place. We had a great time in the SPA area.
    • Leisure trip
    • Couple
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 4 nights

    Air conditioner in the room is too old, was working with strange sound effects.

    The restaurant is just excellent, there is a good variety of choices. The rooms and hallways were immaculately maintained. Front desk was exceptional. Very pleasant and helpful, enjoys his job. Wellness service is great, staff are very welcoming!

    Stayed in April 2022

  • Reviewed: 22 April 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Mattresses a bit too soft.

    Lovely dog-friendly hotel with relaxing spa, kind staff, good breakfast and dinner. Absolutely enjoyed it.

    Stayed in April 2022

  • Reviewed: 15 April 2022

    10
    An excellent stay away from crowds
    • Leisure trip
    • Couple
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 2 nights
    • Submitted via mobile

    The wellness facilies could be a bit freshened up,otherwise I could not find a fault with our stay. Thanks :)

    Clean property,tasty food,very friendly staff. Everything was clean and we could bring our dog with us. Thank you very much for the stay,we enjoyed it a lot. Academia restaurant is worth visiting as well,and has fair prices for the quality of food.

    Stayed in April 2022

  • Reviewed: 7 March 2022

    9.0
    We had great time in Hotel Kaj. Rooms are big and clean, staff s friendly and internet connection is good. If you travel
    • Leisure trip
    • Family with young children
    • Special Offer - Superior Double or Twin Room with Kaj Break Package
    • Stayed 3 nights
    • Submitted via mobile

    Wellness and spa center not allowed for children

    Nice rooms, clean, friendly staff, big parking if you come with car.

    Stayed in March 2022

  • Reviewed: 16 February 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only small remark, mattress had a small dent on one side of the bed, which caused a slight discomfort. Everything else was excellent

    Room was amazing in size, cleanliness, hotel bar had excellent cocktails. Dinner and breakfast were delicious. Fresh food, and a good selection.

    Stayed in February 2022

  • Reviewed: 11 October 2021

    9.0
    Great little place for a relaxing weekend
    • Leisure trip
    • Couple
    • Special Offer - Double or Twin Room with Relaxation Wellness Package
    • Stayed 2 nights

    Nothing worth mentioning.

    Very comfortable and spotlessly clean rooms and facilities with great staff all around (reception, restaurant, lobby bar). Both breakfasts and dinners were very good prepared and delicious, with good variety of choices. Relaxing and cozy spa zone with whirlpool, massage pool and saunas, well organised so it was never crowded.

    Stayed in October 2021

  • Reviewed: 23 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Special Offer - Superior Double with Touch of Love Package
    • Stayed 2 nights
    • Submitted via mobile

    There was a wedding during our stay and there were a lot of cars parked in the hotel parking and around. I think that the hotel could have provided/reserved spaces for guests who were there already.

    The cleaning ladies did a great job at keeping the hotel and our room spotless :)

    Stayed in August 2021

Showing 1 – 25

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