4 Jurjevska ulica, Upper Town – Medvescak, 10000 Zagreb, Croatia
#1 of 87 hotels in Zagreb
Guests' ChoiceBased on 30 hotel reviews
9.8Cleanliness
10.0
Comfort
9.9
Location
9.8
Facilities
9.8
Staff
10.0
Value for money
9.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 May 2024
Savina
BulgariaI cannot say anything negative. I cannot express my owe with this place!
This place is amazing! Everything was wonderful! I would have given a higher rating if I could! The hotel is very cozy, beautifully furnished and the people are sooo kind and helping with every question and request! It is also perfectly located, nearby the places of interest in the town of Zagreb. There is a wonderful garden for coffee! Breakfast was very delicious - homemade and abundant.
Stayed in May 2024
Reviewed: 30 April 2024
Besarta
KosovoExcellent hotel and location, staff is very friendly and loved the healthy breakfast
Stayed in April 2024
Reviewed: 30 April 2024
Mariam
AustraliaThe heating was on and couldn't be switched off so the room was warm
The view, the room, the location
Stayed in April 2024
Reviewed: 25 April 2024
Jasper
BelgiumNothing, everything was perfect to me.
Nice location, close to good restaurants and bars. Everything in the hotel was done with care and was very clean. Staff were very kind and helpful. Nice sauna to relax.
Stayed in April 2024
Reviewed: 24 April 2024
Suzana
BrazilAll perfect!
Perfect! The charming, well located, super new, clean hotel was the BEST hotel I have ever stayed. IF I could give it a 20 I would! The breakfast is wonderful, the bed is very comfortable, the shower is amazing, the staff kind is kind, and you are steps away from everything. Calm and still super central. I hope to come back. My room was the one dedicated to the composer, a bonus !
Stayed in April 2024
Reviewed: 20 April 2024
Roman
SlovakiaFantastic!
Stayed in April 2024
Reviewed: 17 April 2024
Valeriia
UkraineThis place is a gem! We wanted a quiet and relaxed weekend and this place was the best, we didn’t want to leave the room. We had a beautiful balcony which we enjoyed especially in the morning and in the evening. The staff was friendly and welcoming. Also, the breakfasts were a delight! Really tasty and always with a surprise from the chef :) The decor is fascinating, every detail was thought of. You know immediately that the place was done with lots of love. It’s also in a great location. Not far from the center but still in a quiet area. If we come back to Zagreb, we will stay there again for sure.
Stayed in March 2024
Reviewed: 15 April 2024
Елена
Bulgariaits a recomendation, not dislike- you may put a sign above the door with the name of the hotel.
The staff is very friendly and the reception works 24 hours. They take the requests of the guests very serious. The location is good for "Gorni grad" And you can reach the city center easily using stairs (which may be difficult for old/ somehow disabled people). The rooms are cozy, decorated with taste and very clean. Cleaing lady comes every day. The hotel and Zagreb in genral is very safe. We enjoyed the breakfast, it has a lot healthy stuff and fruits. Also it was cooked every morning and you can literaly observe how it is prepared. Also I think you can order something by your own taste, The balcony is amazing, gardenlike and with view. It was perfect and we enjoyed our stay very much,
Stayed in April 2024
Reviewed: 13 April 2024
Thomas
United KingdomEverything was perfect!
What a great find! The rooms are simply spectacular and were modern, spacious and stylish. The breakfast was delicious, complete with options for freshly made eggs and cakes. The hotel is very central yet located on a very quiet and relaxed street, the views on the terrace are very pleasant. The staff were exceptionally friendly and happy to help with any questions.
Stayed in April 2024
Reviewed: 4 April 2024
Nevena
GermanyNothing I could add here.
Very professional service with a personal approach. Helpful and always nice staff, always checking if everything is fine. The rooms were perfectly clean and the terrace is absolutely stunning. If you are interested in culture and history, this is the right place for you. All rooms are dedicated to famous local artists, composers or writers. Very close to the city centre, yet a quiet neighbourhood.
Stayed in April 2024
Reviewed: 4 April 2024
Liliia
AustriaThis is literally the best place I’ve ever been! Perfect location, perfect people, very nice rooms, great breakfast. Great support from the ladies working here!
Stayed in April 2024
Reviewed: 21 March 2024
Annie
BelgiumEverything was great.
All the staff are very welcoming and kind. The breakfast was amazing, everything homemade and delicious. The sauna area feels peaceful and luxurious. Cute outside area with a great view of the city. The rooms and design are beautiful. Would definitely come back!
Stayed in March 2024
Reviewed: 25 February 2024
Sudarshan
IndiaOur room size was very small for king-size bed (although the bed was super-comfortable). It was not possible to open our suitcases without keeping it on the bed. Also, there was a strange unpleasant smell (like cooking gas/LPG) in our room which was persistant throught the day and night.
Excellent location, very hearty+healthy breakfast options and very friendly helpful staff.
Stayed in February 2024
Reviewed: 16 February 2024
Christopher
United KingdomVanessa was outstanding working in the hotel. Exceptional customer service. Very passionate about looking after you and making sure I had a good stat. Chris from Wales
Stayed in February 2024
Reviewed: 10 February 2024
Jan
SloveniaDivinely equipped hotel, spacious rooms, quiet area, wonderful breakfast, the sauna area is wonderful… the employees are extremely friendly. I highly recommend it.
Stayed in February 2024
Reviewed: 1 January 2024
Dino
Bosnia and HerzegovinaThe property was very clean and modern in appearance. It was walking distance from the main city square. What amazed us the most was the breakfast, there were a lot of healthy options (avocados, smoothies etc.). The staff were very friendly and offered us help with everything we needed. Highly recommend this place.
Stayed in January 2024
Reviewed: 17 December 2023
Pero
CroatiaBare center. Brand new property.
Stayed in December 2023
Reviewed: 12 December 2023
Tijana
United KingdomIt’s a shame it’s not very wheelchair friendly as it could be.
Beautiful new hotel in a lovely peaceful neighbourhood. Rooms are spacious, modern and clean, the entire hotel looks amazing and it’s tastefully decorated. The best part of our stay was also definitely the staff. They are really kind and breakfast is lovely. There is a sauna but we haven’t used it and they have a terrace at the back with a view of Zagreb. If you want a boutique hotel experience and a peaceful stay, this is it.
Stayed in December 2023
Reviewed: 10 December 2023
Josipa
CroatiaAmazing staff, beautiful facilities and comfortable bed! Also in the city center!
Stayed in December 2023
Reviewed: 27 November 2023
Ilija
SwitzerlandThe hotel is wonderful, a small boutique oasis in the center of the old center of Zagreb. Helpful and friendly staff, communication at a high level. Breakfast has something for everyone. Upon request, I received a gluten-free menu. The rooms are spacious, clean with particularly comfortable beds. The mini bar offers a selection of local products. The fitness center and relaxation area with sauna and massage are a hit. I will definitely come back again!
Stayed in November 2023
Reviewed: 27 November 2023
Veronikaa_bsic
AustraliaAbsolutely everything! The serenity, cleanliness, service, location, a view of the city that takes your breath away! To name a few. Both myself and my partner are super happy with the hotel. We will stay again very soon.
Stayed in November 2023
Reviewed: 26 November 2023
Anonymous
SerbiaOverall high quality is offered. Perfect location, easy access to shopping center and all sightseeing. Large room with comfortable bed and pillows. Very clean. Breakfast was outstanding, everything you wish is available and cooked to perfection. Loved the atmosphere, the cosy living room, and staff is genuinely friendly.
Stayed in November 2023
Reviewed: 18 April 2024
Kathryn
IrelandThere are no comments available for this review
Stayed in April 2024
Reviewed: 18 March 2024
Dejan
North MacedoniaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content