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Reviews of Hotel Castellum 4 stars

Vladimira Nazora 16, 40000 Čakovec, Croatia

#19 of 31 hotels in Čakovec

Guests' Choice

Review score

Based on 168 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Excellent hotel and stuff.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    -

    Good location. Delicious breakfast. Good conference facilities.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    Excellent 4**** hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable rooms, fresh, modern hotel. Lovely breakfast and super location near the castle and centre.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Great location , very nice and new hotel
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No kettle or coffee machine in the room ! Why ? It is a must for hotel in this look or category and it costs nothing in fact but creates different level of comfort ! Especially in case you have no option to order any beverage after 11pm in the hotel. Time to fix this!

    Good location, right next to the city park and in walking distance to the downtown. Nice and cozy room and very nice and new bar downstairs with summer terrace. I recommend it to all and will definitely come back again.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very, very king and helpfull staff

    Stayed in December 2023

  • Reviewed: 18 November 2023

    9.0
    Barátságos és nagyszerű
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    Generous breakfast, great interior, excellent location. Quiet and friendly hotel with friendly but not intrusive staff.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    8.0
    It could have been perfect, but the coffee situation ruined everything. We felt discriminated…
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 5 nights

    I didn't like being treated differently from other guests, for reasons mentioned above.

    Breakfast was good, but during our stay, there was a day that we had to leave early in the morning and according to the reception staff it wasn't possible to have breakfast before 07:00 am. We understood, so we asked for a lunch box for the next day and were told that yes, it would be possible. The following day we received the lunch box, which was not very good, because the bread did not seem to be very fresh, but that wasn't the biggest problem for us to be honest. Considering that it was only 06:45 am, or a quarter to 07:00, and we noticed that breakfast was ready to serve, we asked if it would be possible to just have a coffee, but to our surprise, we were denied on the grounds that they could only serve after 07:00. I couldn’t believe it, it was just a coffee, we were not going to eat because we had our lunch boxes, but OK, we believed the receptionist and tried to understand. However, the next day, we also had to leave a bit earlier than usual and decided to go downstairs to have breakfast at 06:55 and to our amazement, there were already guests having breakfast at 06:55 am, and considering what was on their plates, they must have stated eating at least 5 to 10 minutes before we arrived. Meaning that they were permitted to sit down and enjoy their meal at least at 06:45 am, the same hour that we wanted to have a coffee the day before. Obviously, we were surprised, offended, and upset, because the day before we had been denied the same privilege. I say privilege because obviously breakfast was being served to these guests before 7am, the time indicated for breakfast to be opened by the receptionists. Sorry, but I couldn’t let this situation go by without commenting.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    how to coffee
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night

    The free coffee.

    The paid for coffee. Happy to pay, it was very nice.

    Stayed in July 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    A gripe that I have generally with hotels is the quality of the pillows, my neck hurt for the next two days after sleeping on a pillow that was essentially the same depth as my palm.

    The breakfast and the location were great, the room was nice and comfortable enough.

    Stayed in August 2023

  • Reviewed: 18 September 2023

    10
    Near to the old town. Wonderfully clean and comfortable.
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean room and comfortable bed!! Delicious breakfast. Will return!

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night

    The room was hot upon arrival. They could turn on the air conditioning before the guest arrives. In a superior room of a 4-star hotel, I would expect a coffee kettle and makeup mirror. Narrow beds. Due to the very busy street, the balcony was unusable.

    Bicycle storage, good breakfast, nice design.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms, friendly staff and great breakfast

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Very good accommodation in the center of the city. The room was spacious, clean and comfortable. Very good breakfast and free parking on spot.

    Stayed in July 2023

  • Reviewed: 27 August 2023

    8.0
    Okay for the money
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Very bad pillows in bed.

    Good location :)

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    A very nice business hotel but lacks small touches ie tea and coffee.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    No dinner available restaurant is closed. No tea and coffee making facilities in the room

    New airy clean feel and property does have an elevator. Perfect for two dacshunds with short legs.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff were super nice, breakfast was delicious and good variety. Rooms very clean and comfortable. All in all we had an excellent stay. We will be back!

    Stayed in August 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Great small hotel. Will come back for sure.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Excelent choice
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    We stayed only one night. It definitely deserves a longer stay.

    Great location near Čakovec Castle and city center. Very modern, clean and spacious rooms. Very kind and helpful staff. The breakfast was very tasty with lots of options. Big parking.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed, mettres are to soft

    Location and facility

    Stayed in July 2023

  • Reviewed: 27 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only one set of towels was provided for couple with child.

    Surrounding area mostly.

    Stayed in June 2023

  • Reviewed: 13 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything, it is very clean, comfortable beds, delicious breakfast, very kind staff, it is located next to a wonderful park and just a few minutes walk from the center. We will definitely come back in our future vacations.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The room was very nice and clean, the bed was comfortable and the bathroom had both a shower and a bath. The breakfast was very good. I only stayed for one night and I forgot a shirt in the closet of the room, I called the hotel and the staff was very nice, they located my shirt and send it back to me free of charge.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    It would be nice if the restaurant was also open for dinner - not a complaint but it would make the hotel perfect.

    The whole place was spotless, and staff were lovely- especially Tina on reception who went out of her way to give great customer service!

    Stayed in April 2023

  • Reviewed: 12 March 2023

    10
    modern hotel on the edge of the park
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    everything was lovely

    The hotel was modern, lovely decor, especially in the dining room area, very helpful front of desk staff and comfortable bed and room size. Location excellent on the edge of the park.

    Stayed in March 2023

Showing 1 – 25

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