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Reviews of Hotel Dubrovnik Palace 5 stars

Masarykov put 20, Lapad, 20 000 Dubrovnik, Croatia

#14 of 58 hotels in Dubrovnik

Guests' Choice

Review score

Based on 1889 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 21 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    none

    Nice position and wonderful outside view. Kind staff. High-end facilities.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Great place to relax in nicely designed rooms
    • Business trip
    • Couple
    • Junior Suite with Sea View and Balcony
    • Stayed 2 nights

    Our suite was amazing, exploring Dubrovnik off season is great! As it was January spa area was almoast empty, we were swimming in the pool all alone! Breakfast is very good and staff was super polite!

    Stayed in January 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing it was great!!

    Very clean and very beautiful property with amazing views!!!

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Tony was the man.
    • Couple
    • Executive Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I liked the view, location staff was very friendly.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    10
    Lovely needs better staff
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I was calling the hotel phone for 1 hrs no answer When I went downstairs the staff were all standing there the phone was just ringing. I was surprised and expressed my concern. The lady in the kitchen talking order for room service was extremely rude . I did express my concerns . It was not addressed. It is a shame because the hotel is beautiful. The staff needs to be trained to be approachable and kind . In a 5 star hotel it is a great disappointment.

    Stayed in October 2023

  • Reviewed: 15 January 2024

    10
    Excellent hotel.
    • Business trip
    • Family with young children
    • Winter Special - Junior Suite Sea View with Balcony
    • Stayed 1 night

    Everything was excellent, accommodation, room service, especially the staff, very friendly and polite.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Excellent hotel
    • Leisure trip
    • Couple
    • Sea view balcony room with festive buffet dinner on New Year's Eve
    • Stayed 2 nights
    • Submitted via mobile

    Amazing hotel with amazing staff ! Everything was superb with our stay, the room, the view, location, spa…A+

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    Overall - a great hotel with nice staff and great views. I definitely recommend it.
    • Leisure trip
    • Couple
    • Sea view balcony room with festive buffet dinner on New Year's Eve
    • Stayed 3 nights
    • Submitted via mobile

    We went there for a New Years' weekend, so it was really crowded - meaning amenities such as saunas or the indoor pool were difficult to get to and use. Also please have coffee machines at breakfast - it would be easier and quicker for everyone to get coffee, and the staff would not be stressed out :)

    The views, cleanliness, politeness of the staff and the architecture and interior design of the hotel. There is a bus stop right next to the hotel, and the bus is often there, so it is easy to get to the center. Also, a really nice walking trail starts just next to the hotel - we really enjoyed it.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    You’re in luck if its still available!
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Aside from lovely room, perfect location and wonderful views, this hotel has the most professional and welcoming staff. Absolutely recommend!

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    A very pleasurable stay
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    A fine location, good breakfast and dinner, very kind staff, breathtaking sea view, comfortable bed.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    10
    Wonderful location, staff and view!
    • Leisure trip
    • Couple
    • Sea view balcony room with festive buffet dinner on New Year's Eve
    • Stayed 4 nights

    The restaurant offer could be better

    Wonderful hotel staff and amazing view

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Relaxing and beautiful stay in Dubrovnik.
    • Leisure trip
    • Family with young children
    • Sea view balcony room with festive buffet dinner on New Year's Eve
    • Stayed 4 nights

    I think that the only thing that I did not like it is not about the hotel. The city did not provide many options to eat out nearby the hotel and we had to get to the old town to have a good meal. The hotel had a restaurant but we wanted variety since we stayed for more than 3 days.

    The hotel staff provided excellent service and very helpful answering questions to include providing options to our needs. The location of the hotel was the best and having a public bus that its stop was in front of the hotel and took you to the west gate of the old town was spectacular. The breakfast has a great selection and delicious food. The room with a wonderful view was spacious and very well maintained. The lobby and grounds were amazing. We really enjoyed our stay and not only will stay again in the future but also will recommend to friends and families.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning did not work had to sleep with the balcony door open

    Stayed in December 2023

  • Reviewed: 23 December 2023

    10
    Amazing property in a equally amazing location . Loved our stay and would return.
    • Leisure trip
    • Couple
    • Junior Suite with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing ocean location and views. Super classy and clean. Bus line on property to main attractions is nice

    Stayed in November 2023

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights

    A bit overpriced.

    Great location.

    Stayed in October 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights

    The SPA was not working, and the food was very average; there was a bit of lack of attention to detail everywhere

    View was perfect, and the room was nice, and the staff was caring, arranging SPA treatment elsewhere

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights

    I couldn't figure out if it was a business hotel or a resort? The hotel has its own beach, pool, bar and spa, yet there was some sort of business conference going on during my stay and the atmosphere was more business, resort-like. Even felt a little awkward taking the elevator up with people in business suits while I was walking from the pool in swim trunks. But other than that, everything else was great

    All in all, it's great, but overpriced like everything in Dubrovnik

    Stayed in September 2023

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Incredible staff and location

    Stayed in November 2023

  • Reviewed: 23 November 2023

    10
    Brilliant place to stay in beautiful Dubrovnik
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View and Balcony
    • Stayed 2 nights

    Maybe spa zone could have more facilities. The rest is perfect

    Perfect suit with stunning sunset view. Fantastic breakfast. Near to fancy Lapad district. Bus stop right in front hotel entrance! We enjoyed every minute of our stay!

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Great value for money, especially out of season.
    • Leisure trip
    • Couple
    • Junior Suite with Sea View and Balcony
    • Stayed 7 nights

    Gym is poorly equipped for a five star hotel. Only four non-cardio machines included (3x legs, 1x back). Nowhere to do hanging exercises and also no mirror.

    Best location and view in Dubrovnik.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Housekeeping was great, reception cordial
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Would have been nice to get a few more friendly smiles in the morning. Came down later one morning and all the pulp in the juices had started to settle. Would have been a simple fix that just needed a little effort.

    Breakfast was ok, better if they had kept the hot food hot.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    • Business trip
    • Solo traveller
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 November 2023

    10
    We had a wonderful stay at Dubrovnik Palace. The grounds are tremendous with a great view of the sea. Gorgeous place to
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful views of the sea; friendly and helpful staff; clean and comfortable; breakfast (included with stay) was tremendous; bus to old town stops at hotel; nice sitting on our balcony in the evening listening to the sea

    Stayed in November 2023

  • Reviewed: 2 November 2023

    10
    Perfect in every way
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View and Balcony
    • Stayed 7 nights
    • Submitted via mobile

    A first class hotel that provides everything you need for a relaxing holiday. A must for those wanting to enjoy a week in Dubrovnik located outside the hustle and bustle of the city.

    Stayed in November 2023

Showing 76 – 100

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