Masarykov put 20, Lapad, 20 000 Dubrovnik, Croatia
#14 of 58 hotels in Dubrovnik
Guests' ChoiceBased on 1889 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 21 February 2024
Li
Chinanone
Nice position and wonderful outside view. Kind staff. High-end facilities.
Stayed in February 2024
Reviewed: 21 February 2024
Tarun
IndiaEverything
Stayed in February 2024
Reviewed: 18 February 2024
Ivan
CroatiaOur suite was amazing, exploring Dubrovnik off season is great! As it was January spa area was almoast empty, we were swimming in the pool all alone! Breakfast is very good and staff was super polite!
Stayed in January 2024
Reviewed: 11 February 2024
Vanessa
United StatesNothing it was great!!
Very clean and very beautiful property with amazing views!!!
Stayed in February 2024
Reviewed: 10 February 2024
Agon
KosovoNothing
I liked the view, location staff was very friendly.
Stayed in February 2024
Reviewed: 21 January 2024
Sophia
United KingdomI was calling the hotel phone for 1 hrs no answer When I went downstairs the staff were all standing there the phone was just ringing. I was surprised and expressed my concern. The lady in the kitchen talking order for room service was extremely rude . I did express my concerns . It was not addressed. It is a shame because the hotel is beautiful. The staff needs to be trained to be approachable and kind . In a 5 star hotel it is a great disappointment.
Stayed in October 2023
Reviewed: 15 January 2024
Mate
CroatiaEverything was excellent, accommodation, room service, especially the staff, very friendly and polite.
Stayed in January 2024
Reviewed: 6 January 2024
Karlo
CroatiaAmazing hotel with amazing staff ! Everything was superb with our stay, the room, the view, location, spa…A+
Stayed in January 2024
Reviewed: 5 January 2024
Emina
Bosnia and HerzegovinaWe went there for a New Years' weekend, so it was really crowded - meaning amenities such as saunas or the indoor pool were difficult to get to and use. Also please have coffee machines at breakfast - it would be easier and quicker for everyone to get coffee, and the staff would not be stressed out :)
The views, cleanliness, politeness of the staff and the architecture and interior design of the hotel. There is a bus stop right next to the hotel, and the bus is often there, so it is easy to get to the center. Also, a really nice walking trail starts just next to the hotel - we really enjoyed it.
Stayed in January 2024
Reviewed: 4 January 2024
Milica
SerbiaAside from lovely room, perfect location and wonderful views, this hotel has the most professional and welcoming staff. Absolutely recommend!
Stayed in January 2024
Reviewed: 3 January 2024
Matevž
SloveniaNothing.
A fine location, good breakfast and dinner, very kind staff, breathtaking sea view, comfortable bed.
Stayed in December 2023
Reviewed: 3 January 2024
Nikolina
CroatiaThe restaurant offer could be better
Wonderful hotel staff and amazing view
Stayed in January 2024
Reviewed: 2 January 2024
Laudino
GermanyI think that the only thing that I did not like it is not about the hotel. The city did not provide many options to eat out nearby the hotel and we had to get to the old town to have a good meal. The hotel had a restaurant but we wanted variety since we stayed for more than 3 days.
The hotel staff provided excellent service and very helpful answering questions to include providing options to our needs. The location of the hotel was the best and having a public bus that its stop was in front of the hotel and took you to the west gate of the old town was spectacular. The breakfast has a great selection and delicious food. The room with a wonderful view was spacious and very well maintained. The lobby and grounds were amazing. We really enjoyed our stay and not only will stay again in the future but also will recommend to friends and families.
Stayed in January 2024
Reviewed: 29 December 2023
Jeremy
United StatesAir conditioning did not work had to sleep with the balcony door open
Stayed in December 2023
Reviewed: 23 December 2023
Bryan
United StatesNothing
Amazing ocean location and views. Super classy and clean. Bus line on property to main attractions is nice
Stayed in November 2023
Reviewed: 8 December 2023
Elena
RussiaA bit overpriced.
Great location.
Stayed in October 2023
Reviewed: 1 December 2023
Maniokas
LithuaniaThe SPA was not working, and the food was very average; there was a bit of lack of attention to detail everywhere
View was perfect, and the room was nice, and the staff was caring, arranging SPA treatment elsewhere
Stayed in November 2023
Reviewed: 26 November 2023
Андрей
LithuaniaI couldn't figure out if it was a business hotel or a resort? The hotel has its own beach, pool, bar and spa, yet there was some sort of business conference going on during my stay and the atmosphere was more business, resort-like. Even felt a little awkward taking the elevator up with people in business suits while I was walking from the pool in swim trunks. But other than that, everything else was great
All in all, it's great, but overpriced like everything in Dubrovnik
Stayed in September 2023
Reviewed: 24 November 2023
Bhavin
United KingdomEverything was perfect
Incredible staff and location
Stayed in November 2023
Reviewed: 23 November 2023
Yury
BulgariaMaybe spa zone could have more facilities. The rest is perfect
Perfect suit with stunning sunset view. Fantastic breakfast. Near to fancy Lapad district. Bus stop right in front hotel entrance! We enjoyed every minute of our stay!
Stayed in November 2023
Reviewed: 19 November 2023
Milan
Czech RepublicGym is poorly equipped for a five star hotel. Only four non-cardio machines included (3x legs, 1x back). Nowhere to do hanging exercises and also no mirror.
Best location and view in Dubrovnik.
Stayed in November 2023
Reviewed: 19 November 2023
Belinda
SingaporeWould have been nice to get a few more friendly smiles in the morning. Came down later one morning and all the pulp in the juices had started to settle. Would have been a simple fix that just needed a little effort.
Breakfast was ok, better if they had kept the hot food hot.
Stayed in November 2023
Reviewed: 16 November 2023
Peter
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 November 2023
Larry
United StatesBeautiful views of the sea; friendly and helpful staff; clean and comfortable; breakfast (included with stay) was tremendous; bus to old town stops at hotel; nice sitting on our balcony in the evening listening to the sea
Stayed in November 2023
Reviewed: 2 November 2023
Stuart
United KingdomA first class hotel that provides everything you need for a relaxing holiday. A must for those wanting to enjoy a week in Dubrovnik located outside the hustle and bustle of the city.
Stayed in November 2023
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