Iva Dulcica 142, Lapad, 20 000 Dubrovnik, Croatia
#18 of 57 hotels in Dubrovnik
Guests' ChoiceBased on 1264 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
8.4
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Shane
IrelandAll aspects
Very clean and spacious with great views, nice location out of the city centre
Stayed in May 2024
Reviewed: 3 May 2024
Cynthia
IrelandRelaxing, fab rooms, great staff and service, good food.
Stayed in May 2024
Reviewed: 3 May 2024
Aleksandar
SerbiaAmazing care for cleanliness
Stayed in April 2024
Reviewed: 3 May 2024
Marco
IrelandNothing
Front of the beach. Beautiful view, breakfast incredible and delicious
Stayed in May 2024
Reviewed: 2 May 2024
Zuzana
SlovakiaFitness can be a little bit refreshed.
Everything. Best hotel in the promenade. With beach, bar, spa, fitness, everything spacious, very nice personell, best chief in service. Unlike other hotels we felt absolutelly welcome.
Stayed in April 2024
Reviewed: 2 May 2024
Nadia
United KingdomShame there was no milk or sugar in our room. Although there was a coffee machine and mini bar. For such a fancy prestige hotel was a bit surprised. The rooms are a bit of a walk away from the lobby area. It's a massive hotel so be expected to walk a bit to your room. You have to get an Uber or bus to the old town. The busses get very busy at times.
The hotel was located beautifully. We had the perfect sea view. The staff were always to helpful and so pleasant. The breakfast was lovely. Fresh omelettes made to your choice. Extremely clean everywhere. The beach was peaceful and relaxing.
Stayed in April 2024
Reviewed: 2 May 2024
Gupta
United KingdomDiverse breakfast options for all dietary groups!
Stayed in April 2024
Reviewed: 30 April 2024
Shailik
United StatesAir conditioner broke completely in two rooms.
Location was amazing. Close to everything.
Stayed in April 2024
Reviewed: 29 April 2024
Harjinder
United KingdomThe beach and sea views
Stayed in April 2024
Reviewed: 25 April 2024
Graham
United KingdomFine dining (food, wait times and ambience)
Location. Staff efficiency. Breakfast buffet. Views from hotel & room.
Stayed in April 2024
Reviewed: 23 April 2024
Ivette
United KingdomVery clean and lovely staff
Stayed in April 2024
Reviewed: 22 April 2024
Maria
IndonesiaLoveeeed the breakfast! I was a little ill, and they were so accommodating. They also provide honey to take, so I was able to 'cure' myself during my stay there! Also, the staff was just PHENOMENAL! I loved Bruna - she helped me figure out my bus arrangements to continue my travels to Split, and also the male concierges were sooo kind and helpful with my 30KG luggage! I felt like a queen and will definitely stay in this hotel again in my next trip to Dubrovnik. The location is also great because its right across the bus that takes you to Old Town! So if that's all you have planned in Dubrovnik, this is a great location. Hotel room also felt very luxurious and spacey - definitely my favorite stay this past month travelling across Europe (and this is a big comment considering I typically stay in Fairmont, Langham and Hyatt).
Stayed in April 2024
Reviewed: 20 April 2024
Abhijit
FranceAmazing rooms and exceptional facilities
Stayed in April 2024
Reviewed: 19 April 2024
M
United Arab EmiratesEverything was great. Nothing to complain
Amazing. Location and view were great. The best kids club ever. The food was very fresh and tasty. The staff super kind and engaging. Overall, wonderful for families and individuals.
Stayed in April 2024
Reviewed: 18 April 2024
Dia
IsraelNo free drinks during dinner. Gym is less than average.
Travelled with my family and stayed for 3 nights. Everything was excellent, breakfast and dinner were great. I wish we had free drinks during dinner. Gym is useless for weight trainers but it's OK.
Stayed in April 2024
Reviewed: 17 April 2024
Audrius
BelgiumTop service and holtel
Stayed in April 2024
Reviewed: 17 April 2024
Latif
Montenegronice hotel with excellent view and service
Stayed in April 2024
Reviewed: 17 April 2024
Kwet
SpainGreat staff in reception,restaurants and concierge.
Stayed in April 2024
Reviewed: 16 April 2024
Michael
FranceBeach too stony, need to walk a bit to get to other nice bars and restaurants
Breakfast and view amazing, staff very helpful
Stayed in April 2024
Reviewed: 15 April 2024
Dilek
TurkeyOur 3 year old son had great time at Maro entertainment center. Perfect hotel for families with kids.
Stayed in April 2024
Reviewed: 15 April 2024
Iain
United KingdomThat we had to leave. It was great! Best hotel we’ve both ever stayed in and would thoroughly recommend it to anyone travelling to Dubrovnik.
The service was exceptional, the staff were polite and friendly, the hotel was clean and very modern with an inviting atmosphere. The view of the beach, sea and islands nearby and in the distance are picturesque. Our room was fantastic with more than enough space for a small sofa, chair and then a terrace with a small table, chairs and even lounge chairs. Good selection of food for breakfast and dinner buffet. We did half board that we would recommend as the dinner menu does change every day.
Stayed in April 2024
Reviewed: 14 April 2024
Clare
United KingdomThat I had to leave the hotel to come home😭😀
Wow! This hotel is absolutely stunning, the location, the views, the staff, the food, cleanliness, pool, I could go on and on. I've been to lots of different hotels, this one is definitely up there as one of the best. First time in Croatia 🇭🇷 and won't be our last. We spent lazy days by the pool and enjoying the hotel experience as well as dubrovnik itself. The people are very open and friendly. Staff could not do enough for us. No 6 bus right outside hotel takes you directly to the old town in about 20 minutes 2 euro. I don't have a negative word to say about this hotel or location or place. I have high standards 😀 this place exceeded them. The spa is amazing, we had a lovely massage, the whole hotel smells like a spa so inviting and beautiful. We also had a room upgrade with pool and sea views and a balcony 😎🙏👌
Stayed in April 2024
Reviewed: 12 April 2024
Julie
United KingdomNothing bothers me more to like about this hotel
Beautiful location and facilities
Stayed in April 2024
Reviewed: 12 April 2024
Katie
United StatesThere were little things I wish were easier like being able to grab coffee before 7am.
Stayed in April 2024
Sierra Nevada, Spain
Le Mans, France
Rosenberg, USA
Bredenfelde, Germany
Debar, North Macedonia
Paris, France
Eilat, Israel
Yangon, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content