Kresimira Cosica 9, 10000 Zagreb, Croatia
#16 of 87 hotels in Zagreb
Guests' ChoiceBased on 624 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
8.6
Facilities
9.1
Staff
9.3
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Zhanna
LatviaRestaurant could be not only salmon meals …
Super location, pro staff , big parking, beautiful view, all good !
Stayed in April 2024
Reviewed: 26 April 2024
Nicollee
United KingdomNo issues
Easily accessible to local amenities and airport. Staff were welcoming and helpful
Stayed in April 2024
Reviewed: 24 April 2024
Ivana
AustriaGreat staff. The best.
Stayed in April 2024
Reviewed: 21 April 2024
Andrej
SloveniaWonderful, i will come back definitely
Stayed in April 2024
Reviewed: 21 April 2024
Sally
United StatesMore pillows preferred.
Modern, clean, large room
Stayed in April 2024
Reviewed: 21 April 2024
Mason
SingaporeNo toast at brekkie
All was great. Staff were very helpful and knowledgeable, food was very nice, location was good
Stayed in April 2024
Reviewed: 18 April 2024
Bertil
NetherlandsNo sauna/spa Bathroom amenities not very practical to use
Very modern. Brand new. Effective staff and very good breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Mendez
VenezuelaIt it a nice place to stay. My family did enjoy it very much does hope that soon the swimming pool will be open.
Stayed in April 2024
Reviewed: 17 April 2024
Yves
CanadaBed too soft as well as pillows; music in the restaurant for breakfast was not appropriate and too loud.
Breakfast buffet is fantastic, great gym, excellent and dedicated staff. Great value for money.
Stayed in April 2024
Reviewed: 17 April 2024
Mason
SingaporeNothing
All of it
Stayed in April 2024
Reviewed: 10 April 2024
Toni
CroatiaExcellent service and facilities
Stayed in April 2024
Reviewed: 10 April 2024
Daria2806
CroatiaJust the fact that we couldnt go to the rooftop, maybe a reason to go again.
Hotel has very urban vibe, location is great. Staff is extremely nice and helpful. We had a Zonar sanctum room which was perfectly clean and cool.
Stayed in April 2024
Reviewed: 8 April 2024
Mark
United KingdomGood Room, Staff Helpful and Friendly, Breakfast Excellent
Stayed in April 2024
Reviewed: 5 April 2024
Brigita
Croatia5* experience. Bed was very comfortable, bathroom was well equipped, even slippers and robes were provided. Room was impeccably clean. View of the city is amazing. Breakfast was delicious and fresh, offering a diverse selection for any diet. I didn't use the gym but it's also well equipped and spacious enough.
Stayed in March 2024
Reviewed: 4 April 2024
Dan
ItalyWe had two rooms that, in theory should have been the same, but in practice the other room was much bigger and had a bath tub and a hammock
The breakfast was awesome The rooms are very clean and the position really good You can reach the City Center by foot in around 20-25 minutes or you can take an Uber , Bolt or Taxi. There are Taxis's parked right in front of the Hotel
Stayed in March 2024
Reviewed: 3 April 2024
Rositsa
BulgariaEverything was more than great,I don’t have any complaints!
Extraordinary design,very modern room.Value for money-great.The staff were very friendly and helpful,the breakfast was great.
Stayed in March 2024
Reviewed: 31 March 2024
Neal
United StatesNothing. Everything 10/10.
Quality, clean, friendly.
Stayed in March 2024
Reviewed: 30 March 2024
Pengfeng
ItalyGood breakfast, excellent view.
Stayed in March 2024
Reviewed: 29 March 2024
Georgia
GreeceAmazing hotel and service. The bed was very comfortable, and the view from the room was great! The breakfast was very good with plenty of choice.
Stayed in February 2024
Reviewed: 27 March 2024
Dora
CroatiaThe whole bar part could be better designed. Also, I ordered some cocktails and they served some free snacks and these snacks were tasteless :(
The Room was above the expectations! Great view! :)
Stayed in March 2024
Reviewed: 4 March 2024
Reshad
Bosnia and HerzegovinaLove this hotel, fantastic and modern design and attention to detail!
Stayed in December 2023
Reviewed: 25 February 2024
Miha
SloveniaLocation, service, food and stuff everything was amazing. I like the interior oh hotel.
Stayed in February 2024
Reviewed: 21 February 2024
Teuta
United KingdomThe room is smaller than usual and the monochromatic decor is not for everyone. The placement of some things like the gymnastic rings was an inconvenience.
The hotel is new and different than any I have been to in a good way. The view from the room is awesome and there is also a panoramic lift. Breakfast was good with plenty of fresh veggies and fruits.
Stayed in February 2024
Reviewed: 18 February 2024
Elmedina
Bosnia and HerzegovinaArchitecture of the room / concept / energy & hospitality/ great breakfast ~ all recommendations /
Stayed in February 2024
Miami Beach, USA
Cannes, France
Périgueux, France
Tbilisi City, Georgia
Tučepi, Croatia
Pavčina Lehota, Slovakia
Barcelona, Spain
Berlin, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content