Plitvička Jezera, 53231 Plitvička Jezera, Croatia
#6 of 6 hotels in Plitvička Jezera
Guests' ChoiceBased on 788 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
9.6
Facilities
7.4
Staff
8.8
Value for money
6.9
Free WiFi
7.9
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End of dialog contentReviewed: 25 June 2023
Christopher
United StatesPerfect location, and the accommodations totally met my expectations and needs. We were out of the room most of the time anyway.
Stayed in May 2023
Reviewed: 25 June 2023
Kuei-ling
TaiwanNo air condition
Location
Stayed in June 2023
Reviewed: 24 June 2023
Jessica
United KingdomMy park side room was just trees rather than anything special when paying additional you'd hope it was worth something but at the lower floors there's only trees line. Everything is just a little outdated. Televisions didn't have access to Internet to watch own language content such as Netflix or otherwise. No overhead lighting in the room, just sides leaving things dark. Noise from other rooms and corridor easily heard.
Location is fantastic, with close access to the park. I had a bus to Entrance 1 but the hotel driver made sure I got to the right place which was a massive bonus. Parking available as well as restaurant with buffet or menu. Range of choices on buffet for chicken/beef/pork/soup or otherwise. Breakfast was included for my stay and also had a range of options cooked/fruit/cereal. Staff are all very polite and friendly. My room had a large amount of storage for clothing and a balcony. Souvenir shop also opposite the reception which makes it easier than buying in the park.
Stayed in June 2023
Reviewed: 23 June 2023
Gaenor
AustraliaThere is no air conditioning in the rooms. The hotel is older style and could do with some refurbishment.
The location is perfect for visiting Pltvice Lakes. It is easy to find and free parking is available. The staff are friendly and helpful. The rooms are large with good facilities. There is a choice of alacarte or a buffet dinner, so you don't need to leave the hotel to find somewhere for dinner. Breakfast was good, and there was a nice outdoor eating area. The hotel also provides an additional visit to Pltvice Lakes, so if you visit in the afternoon, they stamp your ticket so you can visit again the next day, which was fabulous.
Stayed in June 2023
Reviewed: 23 June 2023
Susan
AustraliaNo Airconditioning
Location fantastic
Stayed in June 2023
Reviewed: 20 June 2023
Péter
HungaryIt is very old fashioned for the price
Stayed in June 2023
Reviewed: 20 June 2023
Veronika
Slovakiaour room was a little cold and also whirlpool was cold for us
the location was great. We could spend two days in the park. Hotel restaurant was great, terrace was lovely.
Stayed in June 2023
Reviewed: 18 June 2023
Maryjo
United StatesProperty is dated and a bit run-down. Shower handle broke and even though maintenance came right away and we could take shower in room next door, they didn’t offer a discount.
Great location. Right in the park so no need to drive.
Stayed in June 2023
Reviewed: 17 June 2023
Katherine
United StatesI enjoyed my stay very much. I wished the outside of the hotel was a bit more updated.
I enjoyed both the morning and evening buffets. The staff were polite and very well organized. The food was very tasty.
Stayed in June 2023
Reviewed: 17 June 2023
Charlie
AustraliaBit tired and needs updateing
Location
Stayed in June 2023
Reviewed: 15 June 2023
Peter
United Statesnothing.
perfect location for easy park access. very comfortable rooms with balcony. very helpful friendly staff. good breakfast included and very good value buffet dinner.
Stayed in June 2023
Reviewed: 14 June 2023
Simon
United KingdomIn the welcome folder found in the room, only a description of the a la carte menu was given which we learnt was available only in the a la carte restaurant. It was not shown at all that there was a second restaurant and that the other 'restaurant' had a buffet menu with a set price. Despite asking several members of staff about the two restaurants, it wasn't until we asked one of the waitresses that an explanation was offered! The buffet breakfast was Ok, but the buffet evening meal was disappointing. The beef soup was tasteless and the main course food, although a good variety, was mostly cold.
The hotel was in the park, making the entry to that very quick and easy. The hotel gave us a second day's entry to the park at no extra charge. We arrived early, and although our room was not available, we were checked in, and then we were able to go into the park, returning later to our room. The meal in the a la carte restaurant was excellent and good value for money. Staff were very friendly and generally very helpful.
Stayed in June 2023
Reviewed: 10 June 2023
Cynthia
United StatesBig breakfast spread. Very helpful staff.
Stayed in June 2023
Reviewed: 10 June 2023
Susan
United StatesWe put the do not disturb tag on the door. Housekeeping still entered the room while we were gone. Upon our return, a number of his medication pills for his ADHD were missing. these are a controlled substance because for people without ADHD, they act as speed. Housekeeping manager argued her people would not take them but someone did, and it was very coincidental they were missing out of his toiletry bag that was hanging behind the towels. We followed instructions on the wall that if you did not want fresh towels to hang used towels on the towel rack which we did. Our towels were removed from the rack and fresh towels were in place. Other housekeeping items were not disturbed. We also locked the patio door and upon our return, it was left standing open. Too coincidental. Not sure we will stay here again even though it was a decent facility and other staff was great.
Proximity to park entrance was perfect!
Stayed in May 2023
Reviewed: 10 June 2023
Elizabeth
United StatesDated.
Wonderful location. We could walk to entrance 2 in 5 minutes, walk route E at 3:30 and have a beer on the terrace by 6 pm. Much nicer in late afternoon with few people than our experience experiencing crowds from tour buses going the opposite direction at 10 the next morning when we did route F
Stayed in June 2023
Reviewed: 9 June 2023
Greg
United StatesBathroom was showing wear and drain smelled of sewage. We covered it with a towel and it was fine.
The location and cleanliness of the hotel was very good.
Stayed in May 2023
Reviewed: 7 June 2023
Rekha
United StatesSome were rude. Breakfast can improve Limited choices for dinner
Location and front fest very helpful
Stayed in June 2023
Reviewed: 4 June 2023
Keita
JapanThe morning buffet was crowded. It took a time to check in the hotel.
A shuttle service from the E1 gate to the hotel. The evening buffet service was excellent. Very close to the national park. The staff in the hotel were nice and cooperative.
Stayed in June 2023
Reviewed: 4 June 2023
Olivia
MalaysiaI read a review somewhere that they can come pick you up when you arrive at the bus stop (12 minutes walk away) but when I tried to arrange it via booking.com messaging, no one replied me — you'd have to call them I guess. It was a bit scary walking on the road with luggage and all the cars 🥹 ... but they gave me a free ride when departing. I've heard the staff be quite curt to multiple guests. The gym was stuffy when I entered and I opted not to use it because it didn't have good ventilation.
Clean place. Good wifi. You book this place because of its location so close to the entrance 2 of Plitvice. The breakfast was grand. I didn't use this service but you can get a one-day ticket and they will extend it until you depart.
Stayed in May 2023
Reviewed: 3 June 2023
Marta
Brazilthe front desk guy, who didn't hep us to take the luggage from the car and also asked to move the car far from hotel entrance, even he noticed that we are unloading the car, wasn't any intention to leave the car there
room is little bit outdated, but we got a room upgrade in the Check in procedure, Staff nice, specially the Restaurant waitress Dorgia (I assume that her name), very close to the entrance 2 of Plitvice Park, free parking
Stayed in May 2023
Reviewed: 1 June 2023
Renata
AustraliaReception staff needs more training. They need to learn customer service, even how to greet guests. Very cold and abrupt. Turned us off and made our stay a bit bitter.
Best location you can have at Plitvice. Restaurant staff is professional, food is great
Stayed in May 2023
Reviewed: 30 May 2023
Regina
SwitzerlandThe pillow was too soft.
The hotel was so close to the entrance 2 of the Plitvice National Park and Lakes, Good staff and good breakfast. The hotel provides free transport service to the customers to the bus station.
Stayed in May 2023
Reviewed: 30 May 2023
Vivian
BrazilIs too expensive for what really is.
The hotel has entrance direct to the park, this is very good. I think the accommodations are ok.
Stayed in May 2023
Reviewed: 29 May 2023
Nikolaus
AustriaBath tube with shower is a little difficult for elder people
Stayed in May 2023
Reviewed: 26 May 2023
Amanda
United StatesThe hotel is just a few yards from the entrance to the park! Great location! The park is gorgeous even in the rain. The hotel food was good in the ala carte restaurant, and the breakfast buffet had good offerings.
Stayed in May 2023
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