It is such a small thing but given this is the most expensive and nicest place we stayed in out of three places in Croatia, we were surprised that their hairdryer was a not great. It's one of those attached to the wall where you have to hold a button down to activate it. Connections to old town are a little awkward by public transport, you have to walk about 10mins away at a slow pace. Everything else was fantastic, and we were very glad to stay here but it is the small things given the 5 stars and price that you focus on when looking to give them a perfect score.

Wonderful boutique hotel in a lovely and private setting. The pool is awesome and gets sun all day with a jacuzzi corner. Our room had a bath shower and waterfall shower which you can use at the same time! The bed was excellent and we slept like overworked adults. Wait staff are very quick, and each bar has a bell system to call them if they aren't attending at that moment. There is a picture-perfect terrace where you can have drinks with stunning views of the harbour. We didn't try the hotel restaurant a the local area has many good choices for food and drinks.

Stayed in May 2024

Nothing

Beautiful property - feels like your own little oasis after dealing with the insane crowds in old town! The hotel staff were also exceptional

Stayed in May 2024

A very well modernized and beautiful small palace about 10 minutes by taxi from the old town. After the rigors of a tourist day, it was nice to return to a peaceful residence and relax by the pool. The service was excellent and highly personalized. It's also next to the marina which is great for private boat tours.

Stayed in May 2024

Everything is always perfect.

We have stayed at Kazbek many times over the years and come back whenever there is vacancy. Excellent location, restaurant and staff.

Stayed in May 2024

Perfect boutique hotel experience. Beautiful surroundings and comfort. Very tranquil place to relax. Staff were outstanding. Very helpful and attentive. Pool area was fabulous as is the front courtyard where we were served our breakfasts and evening meals. So much more personal than the larger chain hotels. I especially like the location of The Kazbek. Easy walks to the marina, restaurants, shopping and beaches in the area. Public transport outside the door for buses to old town. Still walkable of course. Looking forward to my next visit.

Stayed in April 2024

Nothing - everything has been amazing!

The accommodations are beautiful and comfortable. The pool is heated and the sauna is great! Restaurant food is delicious and the service is phenomenal! The area of Lapad is very walkable with walking paths, restaurants and bars close by as well as the Marina.

Stayed in April 2024

The hotel is a bit old fashioned in terms of decor in common areas and bedroom.

Location away from old city but just a quick bus ride to get there. A nice stroll down to the beach with a wide range of places to eat and drink. Hotel grounds are nice and just down the passage is a waterfront under development. Room was large comfortable and clean and the breakfast was very nice. Staff are polite and extremely professional.

Stayed in October 2023

Nothing.

Great location. Short commute to the old city. Lots of great restaurants very close. Quiet and comfortable.

Stayed in October 2023

We wish we could've stayed longer but our itinerary did not permit an extension.

Staff was wonderful, very friendly and helpful. The road in front of the hotel was under construction during our stay but the staff took great care to ensure it was not a problem for us. The hotel is extremely beautiful and breakfast was delicious.

Stayed in October 2023

There is a construction going on around the hotel making access to it somewhat challenging, but this is to be resolved over the next couple of months. Our second floor room's window was small and placed high above ground, so there was no "view" from the room to speak of. Likely rooms on other floors did not have the same problem, but I can't know for sure.

Good restaurant, attentive and friendly staff. Room nicely appointed.

Stayed in October 2023

Road works outside the entrance were a pain as we had to drag our suit cases quite a distance down a side alley from a local car park nearby

Perfect location.

Stayed in October 2023

There was construction work outside the hotel that we weren't made aware of until a few days before (work that has been carrying on for quite a while). The hotel is well insulated from the sound, but on week days you could hear it when at the pool / outside eating area. However, it didn't affect our sleep (I'm a light sleeper), and it wouldn't put me off staying there again.

Lovely hotel, great food and brilliant staff. Hotel situated in a really useful location, 5-10 minutes bus ride to the old town, close to lots of lovely restaurants. Hotel is full of character.

Stayed in September 2023

Not much atmosphere around the place. I suspect to do with the roadworks and end of season although it would have been good to see a bar open to tempt people together. That said it’s a hotel for a peaceful holiday, almost a private holiday. We didn’t like the mosquitoes in the room!

We liked the peace and quiet. The pool area was perfect. The hotel is immaculately clean.

Stayed in September 2023

Nothing !

Everything - staff very attentive.

Stayed in September 2023

Roadworks currently ongoing which means getting taxis to the hotel is difficult

Hotel is very clean, food good and the staff extremely helpful

Stayed in September 2023

Menu limited for dinner.

Beautifully renovated, comfortable room, quiet location, lovely pool area.

Stayed in September 2023

The hotel is currently in the middle of extensive roadworks, and whilst this did not affect our sleep or enjoyment of the hotel, care was needed when leaving or returning to the hotel. Anyone with mobility issues would have found this difficult.

Loved the pool, staff were excellent, food very good too.

Stayed in September 2023

The road works but when they are finished the hotel will be even better. Just the addition of a few things required for a 5* hotel, wash our room cups up, ask if we would like milk in the fridge. only small but irritating.

Secluded pool area.

Stayed in September 2023

We have stayed at Kazbec many times over the years and even if we aren’t staying at the hotel we always have breakfast there (as well as other meals). The staff is outstanding and friendly. Wonderful property.

Stayed in August 2023

N/a

Perfect relaxation. Clean. Quiet. Serene. Stunning and the staff are amazing Oh and breakfast which was just wonderful

Stayed in August 2023

The lighting in the room wasn’t ideal- doing my hair was difficult when the sun had gone down. Not a major issue but better lighting near to the mirrors and plug sockets would be ideal.

The property was beautiful and was spotless. The bed was very comfortable, the shower was great and all of the facilities were superb

Stayed in August 2023

Everything was perfect.

Everything! The staff are welcoming and very helpful. Hotel beautiful and spotlessly clean, great location away from the city but close to all that Dubrovnik has to offer. Fantastic breakfast!

Stayed in July 2023

nothing

beautiful house with lots of history. Cool inside away from the heat. Rooms smell wonderful. Decor in keeping with its age.

Stayed in July 2023

Drinks area upstairs could be open improved

Rooms, staff, pool.

Stayed in July 2023