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Reviews of La Luna Hotel - All inclusive 4 stars

Jakišnica bb, Novalja, 53294 Lun, Croatia

#31 of 39 hotels in Lun

Guests' Choice

Review score

Based on 138 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 7 May 2024

    7.0
    It was good but it was not great.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 6 nights
    • Submitted via mobile

    Insufficient variety of fruits especially for breakfast. If you come to lunch/dinner later there is a smaller choice of food and salads. Very slow refill of coffee cups and cutlery at breakfast, also slow refill of food at lunch and dinner (there were no deserts refilled for at least 30 minutes) and if you ask for it you seem like a “burden” to the waiters.

    The view and location are excellent! Also great bar and very nice bartenders.

    Stayed in May 2024

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony and Park View
    • Stayed 4 nights
    • Submitted via mobile

    The location

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Great relaxing location with beautiful private beach
    • Leisure trip
    • Solo traveller
    • Premium Double Room
    • Stayed 4 nights

    Luna has the perfect relaxing and private location to enjoy a calm holiday. The staff is really nice and always ready to assist and help the guests. Lovely place with great beach views and local delicacies.

    Stayed in August 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room in need of renovation.

    Positioned directly on the beach, very clean, comfortable bed.Good choice of food, very tasty, you are greeted by the chef in the evening.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Beautiful location
    • Leisure trip
    • Couple
    • Comfort Double Room, Sea Side
    • Stayed 4 nights
    • Submitted via mobile

    It looked a bit shabby here and there. The fridge didn’t work in our room and they couldn’t help us with that at the reception.

    The seaside location is amazing!

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Premium Double Room
    • Stayed 4 nights
    • Submitted via mobile

    this year there were many children and even the restaurant at the beach added a special menu for them. last year it was much calmer because of less families.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    The hotel has an awesome location with nice pool facilities and beautiful beachfront. Large rooms, big parkinglot. Recom
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The dinner buffet

    The activities, quiz, water aerobics and good energy

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    Nice location
    • Leisure trip
    • Family with young children
    • Superior Double Room, Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Hot in the dining room

    View from the room

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    Amazing!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The drinks were a bit expensive.

    The receptionist was a very friendly man, the bartenders also! We really loved the pool, it’s big and not too crowded and very close to the sea. Amazing!

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room, Sea Side
    • Stayed 6 nights
    • Submitted via mobile

    Smoking everywhere

    Area

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Romantic Room
    • Stayed 9 nights
    • Submitted via mobile

    Saunas are not open, Lot od mess outside.

    Place on the beach, pool, good food

    Stayed in July 2023

  • Reviewed: 30 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room, Sea View
    • Stayed 4 nights

    Food, food preparation, food presentation. I had the feeling, it is chaotic in the kitchen/restaurant. You could offer more local meals.

    The room, the pool, the location.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Hotel with great potential but lack of staff
    • Leisure trip
    • Couple
    • Premium Romantic Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff at bar was exceptionally slow, actively ignoring new people that sit at tables. Lacking of meat at dinner since it's refilled slowly. Sad that this hotel is that big and good looking but most of facilites are partially working (saunas, spa) because they don't have enough workers.

    Staff working at reception was helpful and polite. Quick and easy check-in. Room was big and clean. Food in hotel restaurant was tasty.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    7.0
    nice hotel, with beautiful sunset view, access to a pool and the sea in a calm area, but just 15-20 minutes from Novalja
    • Leisure trip
    • Group
    • Comfort Family Room
    • Stayed 2 nights
    • Submitted via mobile

    some og the straff did nit speak a word in english, so it was hard to commumicate if we needed something, at breakfast or at the pool area. the staff at the recepcion was very friendly and spoke well english too. the were some construction in the room we booked so they had to give us a smaller room, but they were nice and apologized with a bottle of champagne. sadly chef was not working at the beach restaurant when we were there.

    The hotel has a really nice poor and bar area with direct access to the sea with comfortable beach beds and a bar. The rooms were nice and most of the staff too. breakfast was ok, but could have been a bigger selection.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    7.0
    Our stay was ok, but didn’t offer equivalent to our money.
    • Leisure trip
    • Couple
    • Superior Double Room, Sea View
    • Stayed 2 nights
    • Submitted via mobile

    All the described facilities was not in use in june, because off-season, we weren’t aware of this before going to the hotel. Photos looked better than the actual place. Restaurant food was not in line with the price. Another one of us ate once the dinner (20€, not included drinks) and that was enough, quality was poor. Breakfast was 2/5. Nearby hotel were restaurants where to eat (1-6km).

    Private, nice pool and beach areas. Cristal clear water. Room was good and clean with beautiful view. Really nice personnel.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    Nice views
    • Leisure trip
    • Family with young children
    • Superior Double Room, Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room and bed was big. Bathroom was old. We didn't had a time to go sauna and Jazuzzi, it was closing at 19:00. No air heat pump for get room colder. No information about spa opening hours at room or reception desk flyers.

    Swimming pools and blue sea with private beach. It was about 1h from Pag center. About 1,5 hours drive to Zadar old town. Breakfast was ok, not the best, but still good.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    I won’t be back
    • Leisure trip
    • Couple
    • Superior Double Room, Sea View
    • Stayed 1 night
    • Submitted via mobile

    main girl at reception, unpolite to everyone

    location

    Stayed in May 2023

  • Reviewed: 24 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Family Room
    • Stayed 4 nights
    • Submitted via mobile

    air conditioning in the rooms didnt work, except for the noise. the tempersture in one Of the rooms was 26 and the other 27 and there was nothing the reception would do. they said all the rooms had this temperature. IT was too hot, really

    Great location, nice breakfast, private parking free Of charge

    Stayed in August 2022

  • Reviewed: 24 September 2022

    8.0
    Nice location at the sea
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Food at the restaurant could be better. Some attention to not overcook the meat and fish would be appreciated.

    Location and room comfort. Sea view from the room was amazing. Staff were friendly, especially at the reception. Nice outdoor pool.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room, Sea View
    • Stayed 5 nights
    • Submitted via mobile

    I think, that just few small things needs to be done. Maybe it is nessesary for manager to try hotel like a guest. Few anyonig general things: 1. constant lack of cups for tea at breakfast 2. missing description of dishes at dinner 3. no teaspoons 4. No staff in wellness 5. Missing cups in wellness 6. Almost all showerhead in wellness was damaged I believe, that it is easy to fix these defects. It is possible that I will go there again next year.

    Nice hotel with great pool and very close to beach. Staff was nice too. We used saunas during bad wheather.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    9.0
    overall very good :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I appreciate the plant milk (soy, rice, almond), but there were not many meal options for vegans especially missing some source of protein other than meat. Could have more parking spaces.

    Great location with a private beach with lots of places to lie down. I appreciated that it was not crowded, great place to relax. Breakfast was delicious, dinner was ok. Room was clean, trash taken out every day and towel were replaced after 2 days. Wifi was good. Kind staff, they were able to accomodate us before noon.

    Stayed in August 2022

  • Reviewed: 27 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 7 nights
    • Submitted via mobile

    It has it's own beach. The pool and sea are so close by. Room and balcony was great!. The staff are friendly and incredibly hard working!!!

    Stayed in August 2022

  • Reviewed: 23 August 2022

    6.0
    OK. Reasonable price for the quality you get.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony and Park View
    • Stayed 7 nights

    Rude and unprofessional waiter at the pool. Hotel really needs renovation.

    Good location near the sea. Receptionists were friendly and professional. Good view from the room.

    Stayed in July 2022

  • Reviewed: 23 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Premium Romantic Room
    • Stayed 7 nights

    Food for dinner was lacking local dishes, especially side dishes with chard and main dishes with fish and lamb (lamb is characteristic for Island of Pag). Wellness was included in price but only 2 out of 4 saunas were working. Also, on one or two occasions, we would have to ask the staff to turn on a sauna before using it, although it was supposed to work form 14 till 19 everyday. Also we had a feeling that there wasn't enough staff on board: indoor bar (mini club) wasn't working, and wellness also didn't have any staff behind the desk during working hours.

    Location was great, small village and very relaxing. Hotel was clean and the staff was accommodating. Entertainment during night: Fire show performer was excellent and the dancers with the light sticks where great too.

    Stayed in August 2022

Showing 1 – 25

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