Donje Celo bb, 20221 Dubrovnik, Croatia
#27 of 58 hotels in Dubrovnik
Guests' ChoiceBased on 181 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
9.3
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Kristina
BulgariaWe didn't know that we had to pay to park our car at the port of Dubrovnik. The furniture in the rooms is a little bit old but still looks nice.
Lovely place. We paid extra for a room with a sea view and it was totally worth it! The staff is polite and welcoming. The food from the buffet was various and good. The outdoor area was amazing.
Stayed in May 2024
Reviewed: 30 May 2024
Tom
IrelandCouldn’t fault it - Perhaps some background music in the restaurant & bar area.
Lovely location & views are amazing Was unsure about buffet in general but it was good quality & good variety every day
Stayed in May 2024
Reviewed: 29 May 2024
Marilin
EstoniaThe location is spectacular with breathtaking views. The food and drinks were delicious, and special thanks to Vasil in the restaurant who remembered our preferences from day one. There were walking tracks for exploring the island with magnificent sunsets. The TUI Blue app kept us in the loop regarding activities during our stay. Marin, the manager, was a wonderful host and made us feel very special.
Stayed in May 2024
Reviewed: 29 May 2024
Sue
United KingdomFerries we're few on Sundays’s
Fantastic views! The food at the hotel was very good. Great safe beach experience right next to the warm sea. The staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Kenny
IrelandNeed more entertainment around pool and evening Change bed linen
Location Staff Food The entertainment
Stayed in May 2024
Reviewed: 25 May 2024
Hilda
United KingdomThere was nothing I didn’t like
Location was stunning
Stayed in May 2024
Reviewed: 25 May 2024
Zydra
United KingdomHowever, I did encounter an issue with the hairdryer in my room. The first hairdryer was very old and didn’t work well. Upon requesting a replacement, the staff quickly brought me another one, but unfortunately, it didn’t work well either. It might be time to refurbish or replace the hairdryers to ensure they meet guests' expectations. Despite this minor inconvenience, I had a great time and appreciate the efforts of the hotel staff to make my stay enjoyable. I look forward to visiting again in the future.
I recently stayed at your hotel and wanted to share my thoughts on my experience. Overall, my stay was quite pleasant, and I was particularly impressed with the professionalism and friendliness of the staff. They were always eager to assist and ensured that my needs were met promptly. The room was clean and comfortable, providing a perfect environment to relax after a long day. The amenities provided were mostly up to standard, contributing to a positive stay. Best regards, Zydra
Stayed in May 2024
Reviewed: 25 May 2024
Steve
United KingdomPool bar staff tried to close 7 mins early(!?) all other staff were great and helpful. No lifts so have to take the stairs with luggage. Quite an uphill walk with luggage (if you aren’t with TUI). Not many facilities or things to do, other than pool that is included with AI.
Location is stunning. Food is good/very good- lots of options, but seems quite repetitive. We had sea view room, it was nice. Room is quite loud though, with other guests leaving early and cleaners. A/C made funny noises randomly
Stayed in May 2024
Reviewed: 22 May 2024
Ianc123
IrelandEvening entertainment could be better
So calm and peaceful, location amazing,
Stayed in May 2024
Reviewed: 15 May 2024
Aimee
United KingdomOnly small criticisms are more hand held weights in the gym
I don’t normally do reviews but all the staff were extremely helpful and friendly. We organised private transfers through the hotel which was a seamless process, cannot fault it. Thanks for giving us a lovely holiday.
Stayed in May 2024
Reviewed: 5 May 2024
Sara
SerbiaOne very big disadvantage from us is the fact that they requested us to pay as soon as we arrived, before we even saw the room. I've been to many resorts and this never happened. Also, staff of the bar doesn't know how to make iced coffee :D
It was extraordinarily clean, the location was very peaceful and everything arround the resort is maintained well. A lot of locations to chill and three outdoor bars which we loved. Food was amazing and we had a lot of choice, every day it was different.
Stayed in May 2024
Reviewed: 6 November 2023
Adele
United KingdomIf you want to play tennis, bring your own racquets and balls.
A small island with no cars, absolutely everything on hand, regular ferries for excursions and all inclusive. There are numerous lounging areas and pleasant walks and swims. Sunsets are lovely too. Martin and Vasil , in the restaurant, we’re wonderful hosts and made us all feel very special.
Stayed in October 2023
Reviewed: 16 October 2023
Selcuk
NetherlandsA little old
Open buffet, nature
Stayed in October 2023
Reviewed: 16 October 2023
Ailidh
United KingdomThe food on offer for dinner was fine but there wasn't anything special about it. The options were quite repetitive.
Beautiful island. The hotel is in a perfect location right on the beach which meant we go easily go between spending time on the beach or by the pool. All the staff in the restaurant were friendly and helpful. Our flight home wasn't until later and we were able to use the facilities and enjoy lunch after we had to check out which was great.
Stayed in October 2023
Reviewed: 14 September 2023
David
United KingdomI think the property is starting to look tired the paint work in a lot of places around the villas is crumbling , not an issue inside the restaurant . Our biggest issue is we booked a taxi through yourselves supposedly to the resort only to find we had to book a ferry the night before when the taxi company rang us to say it should never have been booked . I have tried to raise this as a complaint as I paid the £82 which could never happen !!!! Also the one free night in the A L carte restaurant does not apply to anyone that books through yourselves even though it’s on the website?????
Beautiful setting , great surroundings , excellent staff
Stayed in September 2023
Reviewed: 11 September 2023
Marjolein
NetherlandsThe gym was small and awkward, and to go to your room you have to climb a steep hill and a lot of stairs.
That almost all the drinks where included. There wasn't much to find on the internet about this.
Stayed in September 2023
Reviewed: 8 September 2023
Stephanie
United KingdomNice range of food but just not kept warm enough. Hot food from the buffet was usually tasty, but luke warm.
The location of the hotel was spectacular. Beautiful views from the hotel bars, restaurants, sun beds. Lovey pool area - exceptionally clean. Great service.
Stayed in September 2023
Reviewed: 5 September 2023
Valmir
United KingdomFood was pretty much the same everyday.
Great Location, Clean, friendly staff.
Stayed in September 2023
Reviewed: 2 September 2023
Dmytro
UkraineThe was a bit of garbage on the beach. There are people arriving on the beach so it is a bit crowded sometimes. There are a lot of steps for some villas. Take it into account if have disability
Great place on the island. Nice hotel. Good food. Nice sand beach. Friendly staff.
Stayed in August 2023
Reviewed: 2 September 2023
Klaudia
Slovakiavery beautiful and peaceful place
Stayed in September 2023
Reviewed: 30 August 2023
Gisele
United KingdomThe staff
The staff were amazing. I take my hat off to all of them. Regards to the Argentinian chef., he made a special fish for my husband. Inclusive The receptionist helped us to rescue my husband wallet left in the room. It was suppose to be a disaster. But they managed to arrange it to sent to us via a another guest our friend. Very clean The bar man working happily until 1.00 AM We are going back for sure. Thank you very much
Stayed in August 2023
Reviewed: 27 August 2023
Alex
IsraelThis resort is supposed to be a 5-star hotel according to quality and variation of food. It is a little paradise, and it has everything you need.
Stayed in August 2023
Reviewed: 21 August 2023
Zuzanna
United KingdomThe dining experience could have been better. The food was generally ok, but it was not the highlight of the stay. It also took a long time to get the staff's attention for cutlery, as most of the time the tables weren't set as we sat down to eat
Lovely resort, beautiful room with a great view, great little beach and pool. Very relaxing.
Stayed in August 2023
Reviewed: 20 August 2023
Michael
United StatesOne of the days had not hot water, I felt the food could be a step up for the price that one is paying compared to other resorts at same level, I would suggest open backup villa rose to the people so one can have drinks and light food there, the other restaurant should be included. There should be some transportation arrangement made from the hotel to the guest before there arrival, I would also suggest a transportation to take people to the other harbor in order to have drinks at that hotel. I would suggest marketing to a younger crowed since there are so many stairs and a lot of walking. For me was not a issue but I heard many people compelling.
Staff was super friendly, enjoyed the hotel as a total. Was a overall good experience.
Stayed in August 2023
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