Expensive. Neighborhood not safe.

Very comfortable room. Very helpful staff.

Stayed in February 2024

I didn’t like the fact that the buffet cost $45 per person! seriously I could give my family this money and would cook for me for 3 days so please reconsider. Some staff was not so kind to especially the ones at the front desk 🙄🙄. But Mr Desrosiers was nice to me all the time.

First of all, I love the cleanliness🥰, The staff Especially Mr Walensky who went above and beyond to provide us great services which I truly love. Yes the area was safe. peaceful and quiet. The swimming pool was just awesome too.

Stayed in February 2024

Nothing it was perfect

Everything

Stayed in February 2024

To many different faces passing who doesn’t have a reservation in there no one had contrôle of that the gates guys open for any one you doesn’t know who’s who when I left Marriott Tuesday around 9:30 or 9:45 am 3 guys in a motocycle following the car I was in thanks god I from Haiti I was able to watching them following me until I get to the Comisaria in Delmas 83 I think I drive straight in there these police officers save me and my friends Marriott is a beautiful place but some one need to Have contrôle who’s belong in there and these guard out side need to change they are there for to long because Haiti is very dangerous These guards they know to many people Marriott need new guys every two weeks or month those police officers drive to the airport I think them for that if it wasn’t for them maybe now I will be in Haitian news with no one to Help and care God bless Haiti

Stayed in January 2024

Nothing everything okay

Security first Property very clean nice Costomer service

Stayed in December 2023

Nothing

Everything

Stayed in December 2023

No breakfasts included in your room expenses , you have to pay 30$ every day for breakfast. in case you don’t want to consume their very high expensive anything food there , you free to purchase food outside on your own. Food very expensive, Even twice the price of the USA . But guys please don’t judge them , i can understand the reason. they’re functioning in a country where every business is responsible to produce their own electricity,fuel price as y’all know is expensive. So they try to balance things. And i don’t want them to leave my country as many others did , i still purchase inside so i can encouraged them to stay . Food can’t be the inconvenience cause you free to go to outside resto. Glad I’ve been there. Thanks for their really good expensive food. Glad been there. I’ll be there again in future.

My stay at this facility on the 30th of SEP to 7 of OCT 2023 , was very enjoyable. The staff was really kind , I LIKED THE CLEANLINESS OF THE Hotel. the area was best , you have a market close by right in front of you . Multiple optionally restaurant in the area . some take out & also delivery available to the mariotte. Everything was good there really recommended and I’m planning to go back again maybe in the next two month. @visitMariotteHaiti.com

Stayed in October 2023

I enjoyed it, everything was great.

Breakfast was great, good service

Stayed in October 2023

The breakfast was too expensive. We need to provide towels on time.

I like the view. The swimming pool was very clean. I will choose this hotel again. Front desk people exceptional.

Stayed in September 2023

None

None

Stayed in July 2023

nothing

clean and beautiful

Stayed in February 2023

The price

The customer service was on point,no complaints and I feel safe

Stayed in February 2023

Nothing

Good location

Stayed in August 2022

Service in la Sirène is very slow. Yes, they prepare some elaborate dishes, and their super delicious food make the long wait worth, but they are super slow for international standards. This is somehow bothersome during dinner, but when you want a quick omelet or something outside the buffet for breakfast, it is better to go down earlier to la Sirène to get it served in time, otherwise you would have to leave off to your work or appointments and the omelet will still be in process. Checking out was complex, the credit card machine was not working, my driver was waiting to head to the airport, and they told me they would send me the final invoice (which I needed for reimbursement) later on. That never happened, I had to call the hotel from abroad, and I finally got it, but I would have expected it in my inbox without having to call back.

The staff is welcoming and friendly. They know the city and its risks, and are always ready to provide insight and advice on how to take care of yourself. It is also important to acknowledge the sophisticated security system of the hotel, it is like a fortress, but you don't feel extremely surveilled. There is a fair combination of CCTV and security staff making a great job to keep you safe in one of the most dangerous cities in the world, that is absolutely a plus. Getting a taxi in Port-au-Prince is rather risky and strongly not advised, the hotel provides reliable taxi services, and that helps a lot moving around the city. It is costly, but worth paying for. The rooms are spacey, everything is in pristine condition, super clean bed linen, bathroom, etc. Whenever you need something (like towels) the staff is swift responding. Noise isolation is great, you don't feel like being besides a main thoroughfare, beds and pillows are otherworldly. The internet connection was seamless, which is something remarkable in Haiti, even electricity supply worked most of the time, I guess the hotel has its own power plant, because electricity cuts are frequent throughout the city. There is an ATM inside the hotel, which is good, but it sometimes stops working due to electricity cuts. The restaurant (la Sirène) is top-notch, there are surely a good chef and kitchen team in there. You get Caribbean, Asian-fusion-Caribbean and authentic Kreyòl (créole) dishes, along with international staples. Prices are also international, but the food is excellent. The bar and cafeteria are also very good, the cafeteria has nice sandwiches and salads for lunch, not as pricey as la Sirène. Espresso drinks in the cafeteria are outstanding. The swimming pool is pure bliss, you somehow feel totally away from the troubled city out there. It is a pleasant, green, bubble to escape and relax. The gym is very good, the have treadmills and regular gear for non-pros.

Stayed in July 2022

nothing

the room the pool the greeting

Stayed in June 2022

breakfast was not included and very expensive

my privacy

Stayed in May 2022

Not enough towel

To expensive

Stayed in May 2022

Everything

Stayed in April 2022

Nothing

Everything was superb

Stayed in March 2022

Everything was fine there's not one thing I did not like

The breakfast was good very good enjoy myself & everybody was so friendly & welcoming . Absolutely love it. I would go again definitely. 😆

Stayed in March 2022

nothing

everything

Stayed in January 2022

I love how the country was not safe but the Hotel environment made you feel like everything was great

Stayed in December 2021

Restaurant food and service did not match the quality of the hotel.

Great hotel with nice facilities and friendly staff. Excellent WiFi and shower pressure. Big room with a nice view. The hotel also provided me with a driver for the two days (for an additional charge) who was godsent.

Stayed in December 2021

The telephone in my room wasn't working

I enjoyed the food,drinks, Josue,Pouloute did a great job at the bar, Abigail offered some tea when she overheard that I wasn't feeling good,when it comes to the front desk Marvens ,Alexander song me happy birthday ,thank you for such a great service

Stayed in October 2021