Noisy in the corridors and staff could be friendlier. Kids need more activities.

Updated rooms was lovely.

Stayed in March 2024

Nothing

Perfect

The labeling of hotel is not good. The infoboard is not visible from main street.

Food was perfect, room was nice.

Too soft beds

Food

Amazing as always! Thank you very much, we had a lovely family time!

Excelent service, all is ready for small kids. Wide selection of food. Will come back next year!

Stayed in February 2024

Not applicable.

This was the third time I went to this hotel with my family in the last 12 months. I guess it says how happy I am with it and the services provided. This time I have tried the Sauna World for the first time and it was very good, there are 3 saunas (infra-red, bio and Finn), all them quite big and there is also steam bad. The hotel is gradually being renovated and every time we come there is something new and improved.

Stayed in January 2024

Great as always! We really love this hotel and come here very often.

The shower curtain need a change and the faucet is already old and need a better cleaning!!!

Breakfast was super, everything you like to eat and drink are available.

We liked the vegan options, however it could be more diverse and more offer in general at breakfast (vegan yoghurt, spreads, vegan cheese and salami) and lunch/dinner (soup).

We liked the pools, especially adventures one. We liked services for children. We liked the all-inclusive offer.

The lift button on 3/F did not work

Its all inclusive, all you can eat and drink. There are Kid programs. The staff are very friendly and helpful.

Stayed in September 2023

breakfast is every day the same.

Retro entrance and restaurant.

The new spa area for kids and the new sauna area. Also the animators did a really nice job with the kids.

Honestly, there was not one thing which disappointed us. Everything was top notch and above our expectations.

The ambience of the entire places was very relaxing. It was a perfect weekend getaway from the hustles of city life. The hotel was surrounded by lush greenery and the great hospitality of all the staff made our staycation a memorable one. Plus points for the food, right from the snack bar, to the scrumptious dinner and a great buffet breakfast. It made us wanting more, but we were so full. The newly renovated Finnish sauna was very relaxing after a long work week. The pools were well maintained and on the whole the property was very clean and comfortable.

WiFi in the hotel was unusable. The Internet speed was very low and bab quality. I have used mobile internet instead.

Everything was perfect - room, service, food and drinks.

Some areas of the hotel were very retro.

Perfect for kids. The spa was renovated recently.

The sauna is just perfect. There is an event right in Sauna in the middle of the day where lady is dancing with a towel and making lot of steam. I definitely recommend to visit this.

room view ...it was a total disaster...

spa facilities and nice garden, food was excellent

2 elevators not enough, but we found the stairs. All inclusive should contains coctails too(we dont like wine or beer) anf the dining was a bit chaotic, however we are talking about fri and saturday. Bed was too soft for us.

All inclusive is a great one, we have spent fri- sunday, every day was different food. Breakfast 07-10 AM, from 10-12AM snack time (cofee, pastry, drinks), lunch 12-14PM than 14-1600 snack time(langosh, chicken wings etc, and dinner from 1800. All for for vegetarian, lactose intolarance, kids, babies. Plenty of fruits and cofee was good too. All inclusive includes beer and wine nothing else, but I appreciated in the saloon every day 1.5 l of cold szentkiralyi mineral water, beside of the other free beverages, like coke, sprite, juices etc. The kids got suprise package saturday morning in front of the door, so nice. So many animation is available, written everywhere in 3 different languages. Interactive tables are available, but also board games as well. -1 floor has a gamer room for bigger kids but also play room for lil kids. 1 first floor had all activity area for the animation and another playroom for the kids. The kids pool was the best and next to it another pool for babies.No chlorine smells at all and sightseeing train is avalible as well. Outside of the park found several tennis courts, mimigolf, outside chess, bowling, playground. All in all number one for families. Internet was good in the room too, 5 th floor.

Stayed in June 2023

The food was great

The decoration on the 6th floor of the floor I stayed in is relatively old-fashioned, the air conditioner is not very good, it will be a bit hot in summer

lot of things for little kids like swimming pool, indoor playground and activities

no more Grau Water Pool open

all OK

Food was bland. There was no animation for the kids even though it was advertised. There were activities for kids but it wasn't easy to find. Felt a bit cheated there

The facilities were great. Pools were fun

Stayed in May 2023

Everything was exceptional 👌, very good and taste food 😋 congratulations for the chefs, the personal from the hotel are very nice and friendly 😀