1052 Budapest, 20 Városház utca, Hungary
#9 of 323 hotels in Budapest
Guests' ChoiceBased on 1584 hotel reviews
9.4Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.4
Staff
9.5
Value for money
9.2
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Michal
IsraelGreat location, clean, quiet, helpful and kind staff, very nice breakfast, equipped gym, nice sauna
Stayed in May 2024
Reviewed: 30 April 2024
Linda
United StatesThe pillow and the bed were a little uncomfortable, perhaps some fresh down pillows would be nice. The towels could be updated as well, and we weren’t supplied with wash cloths.
We arrived before lunch, and were pleasantly surprised to find we were able to check in right away. The staff was friendly and accommodating, even upgraded our rooms. The hotel is situated in a great location in Budapest, a nice walk to all the highlights. The coffee, tea, water, and fruit in the lobby were a nice touch. We didn’t try the cocktail lounge or dining area, but they looked inviting with nice decor.
Stayed in April 2024
Reviewed: 28 April 2024
Janet
United KingdomLimited meal options but understand Menu changing.
Stayed in April 2024
Reviewed: 28 April 2024
Alison
United KingdomNo evening meal service ( and not forewarned that there wasn’t a chef) Complimentary water daily in the room should have been provided ( not just day one)
Central location Clean public areas Complimentary drinks machine in foyer Excellent breakfasts/ choice of foods Luggage store room was a great idea
Stayed in April 2024
Reviewed: 27 April 2024
Leonora
IrelandFrom the time you arrive at this hotel you will appreciate the high end finishes, from the lighting and furniture in courtyard to the dining/bar area, and the bedrooms
Stayed in April 2024
Reviewed: 27 April 2024
Khaled
LebanonEverything! The location is very centric and close to Danube and most of the attractions. The decoration is modern. The room was spotless and spacious. Polite staff.
Stayed in April 2024
Reviewed: 26 April 2024
Nedzib
Bosnia and HerzegovinaNone
I have visited many places, this hotel is simple Star.
Stayed in April 2024
Reviewed: 26 April 2024
Marian
IrelandBeautiful hotel staff were exellent .and how nice to come back after a day of sightseeing and a coffee machine there in the foyer. 😍
Stayed in April 2024
Reviewed: 25 April 2024
Irem
TurkeyPerfect location, staff was great and clean rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Walter
United StatesThe room was very small for a hotel in this price range.
Convenient yet quite location near tourist shopping street. New modern hotel. Wide selection of selections for breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Moran
United StatesNothing
Great location!!! Amazing service :) Our room was very nice and well occupied.
Stayed in April 2024
Reviewed: 25 April 2024
Rwilk
AustraliaLike the majority of hotel rooms, the room design did not accommodate placement of 2 suit-cases, but we managed the situation.
The location was perfect for us - central, close to public transport, good for strolling, restaurants and cafes nearby, and being within a pedestrian zone was quiet. Bed and pillows were comfortable. Staff friendly and helpful. Room was quiet. Internet good. Liked having a coffee pod machine in room plus the access to a free large coffee machine in lobby, along with fresh apples. Lobby was a comfortable place to sit. Didn't pay for breakfast at hotel, but did enjoy 20% off drinks at bar in on-site restaurant. Overall, an excellent stay.
Stayed in April 2024
Reviewed: 24 April 2024
Yifat
IsraelNothing
The clean and welcoming environment
Stayed in April 2024
Reviewed: 22 April 2024
Rebecca
United StatesLiked my room, comfy bed and pillows nice and quiet. Large breakfast and nice bar. Lovely courtyard area. Close to everything but quiet
Stayed in April 2024
Reviewed: 21 April 2024
Charlotte
United KingdomThe free carbonated water downstairs and always clean and they were friendly and located in the centre
Stayed in April 2024
Reviewed: 21 April 2024
Marios
CyprusEverything!
Stayed in March 2024
Reviewed: 21 April 2024
Beau
United KingdomNothing
The property was so central , everything was a short walk away from us . The beds were so comfy and our room was perfect for us . Staff were polite and very helpful , we went to the Gellert spa on our last day there and asked if we could borrow some towels and slippers which they then provided for us . The interior of the hotel was stunning !! Everything about this hotel we loved , and we will be sure to stay again on our next trip to Budapest .
Stayed in April 2024
Reviewed: 20 April 2024
Gatot
IndonesiaNothing alls is perfect and in good shape
The lobby was great design so beautiful
Stayed in April 2024
Reviewed: 14 April 2024
K
SwitzerlandRather small room, but overall great value for the price
Central and convenient location Very quiet (no indoor or outdoor noise) Helpful and friendly staff Sauna
Stayed in April 2024
Reviewed: 14 April 2024
Jang
PolandI couldn’t open the window, I didn’t try to request to open to sfaff due to my tiresome.
Best location and good quality
Stayed in April 2024
Reviewed: 13 April 2024
Michael
United KingdomStaff were ok, there were no city maps available so had to find some else where
Cleanliness, location
Stayed in April 2024
Reviewed: 12 April 2024
Davis
United StatesAs a solo traveler I felt completely safe with the great location. Their suggestions for evening meals were excellent. Breakfast was outstanding with lots of varieties. Friend and helpful staff.
Stayed in April 2024
Reviewed: 12 April 2024
Nassir
United Arab EmiratesThank you for hosting. The hotel is beautiful, clean and wonderful, the service is excellent and the location is the most beautiful
Stayed in April 2024
Reviewed: 10 April 2024
Roy
NetherlandsI didn’t book a room with balcony or terrace, the room was relatively small so a balcony would have been nice…
Super clean and stylish, good buffet style breakfast. Nice and comfy rooms.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content