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  5. Reviews of Matild Palace, a Luxury Collection Hotel

Reviews of Matild Palace, a Luxury Collection Hotel 5 stars

1056 Budapest, Váci utca 36, Hungary

#6 of 328 hotels in Budapest

Guests' Choice

Review score

Based on 332 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.8

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 18 May 2024

    10
    Will return!
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Excellent location and could walk to everything ! The hotel was one of, if not the most beautiful hotel we’ve ever stayed in! The rooms were gorgeous, staff accommodating, breakfast buffet fabulous!

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very beautiful hotel in the center of Budapest
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 4 nights

    Unfortunately, we were not satisfied with the breakfast, which did not live up to our expectations. Tried several dishes from the a la carte menu but thought nothing was particularly good. Also took forever to get seated. Ordered prosecco for the room and despite a reminder, this was forgotten and I had to call and ask where it was. We got it delivered 45 min late.. When we checked in, the receptionist forgot to inform us that the hotel reserves an extra €100 per day from your card. At first we thought something went wrong with the payment. This is fine, but you should definitely inform the guest about it!

    Very beautiful, spacious and modern room. The bed was very comfortable and we appreciated the built-in speakers in the room. The hotel is very well located - in the middle of central Budapest. Visiting the rooftop bar is a must (especially during the summer months).

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Overall, the experience surpassed expectations, making it an amazing place to stay. Coupled with the
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 4 nights

    During my stay at the hotel, I discovered that the rooftop bar was temporarily closed for renovation or another reason. However, I acknowledge that I missed the opportunity to visit it on previous days, which was entirely my oversight.

    The breakfast provided was truly exceptional, boasting a delightful array of delicious options. While those who arrived first were able to enjoy orange juice served in chilled glasses, the experience was nonetheless pleasant even when served in warmer glassware. The ambiance and scent of the hotel were both invaluable, offering a serene and historically rich environment for guests to enjoy during their stay.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Location and the room

    Stayed in March 2024

  • Reviewed: 25 April 2024

    9.0
    Fantastic place, would highly recommend - Just avoid the restaurant and explore instead!
    • Leisure trip
    • Couple
    • Loft King Room with City View - Top Floor
    • Stayed 3 nights

    The Spago restaurant is not up to expectation. It trades on the reputation of Wolfgang Puck, a bit of a disappointment in an otherwise wonderful hotel. Our food was lovely, but the service was lacking and just not warm and welcoming. It is unlike any other Michelin star we've been to, which leaves you feeling the prices are too high for what's on offer.

    Great breakfast, great Location, great room, great shower, great rooftop bar, overall a great place to. stay

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Romantic break in a romantic setting with all the trimmings required
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 2 nights

    Service at breakfast a bit messy but great quality

    Everything amazing, food staff , facilities, room etc

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Excellent experience.
    • Leisure trip
    • Couple
    • Loft King Room with City View - Top Floor
    • Stayed 3 nights
    • Submitted via mobile

    We really liked all the people who worked there, how clean everywhere was and how smooth and quite the hotel.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Lucky for choosing this hotel ❤️🌹
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing property , the best hotel I have ever been, spectacular architecture, amazing toilet , amazing staff, fantastic location etc. for sure I will come back and recommend friends and family.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    A luxurious stay in a wonderful city.
    • Leisure trip
    • Couple
    • Twin Room with River View
    • Stayed 5 nights

    Nothing

    A large room with a great view over the river and Elizabeth Bridge. Amazing double glazing meant the room was silent at night, and doors to a small balcony. The decor and lighting were excellent, lifts fast and spacious. Public areas quiet and calm. All members of the staff were good and friendly including the knowledgeablr concessionaires. The roof top bar was an added bonus, with amazing 360 degree views over the city.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    If i ever come to Budapest again, this is the only place that i will stay.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything. Super friendly and helpful staff.. perfect location.. amazing breakfast..

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Stylish, comfortable and cool
    • Leisure trip
    • Couple
    • King Room with Balcony - City View
    • Stayed 3 nights

    Stylish, comfortable and cool.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Not much .

    Beautiful hotel well located. Great staff rooms were fabulous food and drinks first rate.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Excellent hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was superb. The quality was excellent.

    Stayed in January 2024

  • Reviewed: 6 February 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was amazing. So modern, clean and gorgeous. It's the best place we have ever stayed in. The little touches they added to our room for my boyfriends 30th celebrations was just outstanding.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with City View
    • Stayed 4 nights

    hotel is newly opened

    Stayed in December 2023

  • Reviewed: 30 January 2024

    10
    Budapest Best Hotel
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Everything about the hotel was on point - One of the very best hotels I’ve stayed in Europe! From the decor, customer service from each and everyone of the staff who go above and beyond to make your experience the best!

    Stayed in January 2024

  • Reviewed: 27 January 2024

    10
    Fantastic and friendly service, beautiful architecture, and a real delight to stay here.
    • Leisure trip
    • Solo traveller
    • Matild Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s an absolutely stunning property located next to the central part of the city. It’s classic and timeless with a palatial feel.

    Stayed in December 2023

  • Reviewed: 26 January 2024

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Amazing Hotel! Very luxurious rooms and friendly staff. Good location.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Matild King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    - Housekeeping could have been better: The used champagne glasses in our room weren’t picked up (or replaced with the clean ones) till our last day. In addition, the carpet in the room was visibly dusty. - The detergent fragrance (on the bed sheets as well as the pillow cases) was too strong.

    - Location - Staff - Room size and design -Breakfast

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Everything was just amazing!!

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    Nice and excellent location
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Elegant hotel very clean nice room

    Stayed in December 2023

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Staff was really helpfull

    Stayed in December 2023

  • Reviewed: 11 January 2024

    10
    Would absolutely return and highly recommend to anyone wishing for a luxurious trip to Budapest.
    • Leisure trip
    • Couple
    • Matild King Room with City View
    • Stayed 5 nights

    There was not anything we disliked about the hotel and our stay there.

    The location is very central and in the most beautiful building. Staff in all areas of the hotel were attentive, informative and polite. The food was exceptional, including a very varied choice for breakfast, we found the cocktails to be excellent and thoroughly enjoyed our time at Matild Palace.

    Stayed in December 2023

  • Reviewed: 10 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Matild King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Staff were all very friendly and accomodating

    Stayed in January 2024

Showing 1 – 25

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