8360 Keszthely, 8 Mikus Gyula Sétány, Hungary
#1 of 8 hotels in Keszthely
Guests' ChoiceBased on 83 hotel reviews
9.3Cleanliness
9.4
Comfort
9.5
Location
9.5
Facilities
9.5
Staff
9.4
Value for money
9.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 May 2024
Marija
SloveniaThe room was clean when we arrived, but during our stay the room was poorly managed by the maid (forgot their room card in our room, left the balcony door wide open, did not empty the ashtray on the balcony, did not supplement the bathroom with toilet paper even when it was running low).
Beautiful view (we had a room facing the lake) in a cosy room, for dinner every day different food, excellent and tasty food, friendly staff, fun room with games (billiard, table hockey, football,..), spa facilities with healing water, different events at the hotel, we rented e-bikes and biked around the lake.
Stayed in May 2024
Reviewed: 3 May 2024
Ivan
Slovenia-
We like hotel ambient, staff, food,
Stayed in May 2024
Reviewed: 29 April 2024
Jocelyn
AustriaWe booked a couple massage,and the staff were talking ang laughing in their language that we don’t understand while giving us the full massage experienced and there we were not comfortable.
Clean and really good place to relax.
Stayed in April 2024
Reviewed: 26 March 2024
Edit
HungaryWe missed the lake view
Fantastic breakfast & dinner, both the choices and the flavours, beautiful location and well equipped facilities
Stayed in March 2024
Reviewed: 21 March 2024
John
MaltaEntertainment and gaming facilities in the lobby can be increased.
I normally do not get hotels on half board basis. However this hotel changed a bit my perception. Both Breakfast and Dinner were very nice. Food was tasteful especially the soups.
Stayed in March 2024
Reviewed: 18 March 2024
Mihaela
SloveniaFood
Spa and sauna
Stayed in March 2024
Reviewed: 17 March 2024
Gerald
United StatesThe spa was good, as a spa, with half a dozen similar pools. We would have like a variety of temperatures and would have like a full size swimming pool
It was very good, with a standard buffet with a large selection. Buffet was taken in the hotel dinning room, a large, airy room with glass walls looking out over the lake. A pleasure.
Stayed in January 2024
Reviewed: 26 February 2024
Hegedus
Hungarypillow
Stayed in February 2024
Reviewed: 11 February 2024
Patrik
SloveniaNothing
Everything was great!
Stayed in February 2024
Reviewed: 9 February 2024
Annamacu
AustriaThe loud band at the foyer at dinner time. (One evening out of my two, my preference in a spa hotel is little noise.) No drinks included in the evening buffet. When I asked for water, I was served an open bottle of mineral still, which tasted like tap water.
New, neat and aesthetically appealing. Wonderful lake panorama, absolutely peaceful. Zero noise from air conditioning, very quiet rooms. Plenty of cosy furniture in the spa. All the employees very polite and fast, even if not all speaking foreign languages. Very good skin treatment with a nice professional. Possibility to pay in EUR in cash.
Stayed in February 2024
Reviewed: 4 February 2024
Ragoner
AustriaWe rented e-bikes for a day. They were overpriced (€30 per bike) and the batteries were not charged. We couldn't use the e-bike function.
Everything! The outdoor pool was amazing.
Stayed in January 2024
Reviewed: 18 January 2024
Hannah
AustriaThe staff at the morning service wasn't very friendly and helpful. It was my boyfriend's birthday and I needed a lighter for some candles - but nobody had one and they weren't trying a lot to help me rather they were kinda annoyed. But that was the only negative thing.
It was a very beautiful, modern hotel which is directly located at the Balaton lake. The spa und welness facilities were very clean. The food was tasty! We loved the fun room where you could play billiards, darts and table football for free!
Stayed in January 2024
Reviewed: 27 December 2023
Ildiko
United StatesThe Location is excellent, rooms are clean and comfortable.
Stayed in December 2023
Reviewed: 25 December 2023
Viktoriia
AustriaDuring the dinner no free drinks. It’s the first time I can see it. At least machine with free water/tea/coffee should be. And it’s 4* hotel, unbelievable. I visited 40+ countries and different hotels, but all of them had free water/tea at least
-nice interior -breakfast and dinner were amazing -stable Wi-Fi -spa
Stayed in December 2023
Reviewed: 20 December 2023
Bangó
HungaryThe bed, bedsheet, and pillows were not comfortable at all, they do not match the hotel’s standards, disappointing
Price to value ratio is insane
Stayed in December 2023
Reviewed: 17 December 2023
Schvarcz
Hungary80 EUR for 2 small dogs staying 2 nights is a bit too much.
Liked everything. Great spa, wonderful rooms and food.
Stayed in December 2023
Reviewed: 12 December 2023
Sebastijan
SloveniaMaybe the lunch menu could be a more wide!
breakfast is very nice ad it offers all a man need in the morning!
Stayed in December 2023
Reviewed: 2 November 2023
Will
United KingdomNothing, everything was great.
The spa was absolutely brilliant, along with the dinner and breakfast buffet options. Our room was a nice size with a balcony overlooking the lake. Very clean and modern. Very enjoyable stay.
Stayed in November 2023
Reviewed: 2 November 2023
Sebastijan
SloveniaVery nice hotel all clean and nicely done, very kindly stuff, location just by the lake, lots f activities for kids and adults! Will be back
Stayed in November 2023
Reviewed: 9 October 2023
Hei
HungaryToo many mosquito and the kids playground is full of spider web which is impossible to play. Also they charge 15% service charge at all bars which we think is not making any sense
Baths and saunas are super new and clean. Buffet breakfast and dinner have different food everyday so you won't get bored.
Stayed in October 2023
Reviewed: 6 October 2023
Zhuolin
Chinalocation view and food
Stayed in October 2023
Reviewed: 5 October 2023
Orsolya
United KingdomPillows were a little uncomfortable Hand sanitisers would have been great at the bathroom
All
Stayed in October 2023
Reviewed: 5 September 2023
Frode
NorwayNothing
Everything was perfect😊
Stayed in September 2023
Reviewed: 20 August 2023
Ruxandra
RomaniaPillows were quite bad, gave us headaches. Also, the outside area had tons of mosquitoes wandering around. Service could be faster.
Food was excellent, very friendly staff, great spa area, nicely situated near the lake. We had a room with lake view, quiet and peaceful location.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content