The pool. As we booked this hotel especially for the pool it was very disappointing. My son who's 9 can swim a bit but the separate small pool was boring and when him and another little girl tried to take some floats to play with they were told they couldn't use them and had to put them bad. The main pool I would class as dangerous for kids. It's deep all over with no shallow end and the area that had steps and a shelf were kids could go. They either fell off the steps into the deep area were they couldn't stand up or they were blown into it by the bubble machine. There also seemed to be a waterfall that kids wanted to play with but it over hung in the deep area so they couldn't get to it. This meant that the children couldn't be left to play as all the parents we met had to stay with them for safety. Because everytime they either fell into or got blown into the deep area they had to get rescued. We had planned to use the pool twice on our stay but after the first go both me and my child decided it was to dangerous so we didn't go back to it again. Also the hot tub was for over 16s so the kids got told they couldnt go in there either. A bit bad from a child's point of view. Child was excited about there being a pool but disappointed as really the only area he could use safely was the very small shallow pool.

I liked the staff..the location and the sensory room.

Stayed in May 2024

We loved it but if being picky...blaring music from wedding party on ground floor heard on 2nd floor until 2am. Also no bath in family room and breakfast a bit of a dear add on (especially when hot water for tea wasn't hot!)

Great hotel, big rooms, comfortable, good food, large breakfast selection, excellent pool/health suite which was very clean, great bar staff, lovely and clean, late checkout time. Very accommodating moving our booking due to some unfortunate personal circumstances.

Stayed in June 2024

The pool itself has some steps /seating areas within the pool and it can be very hard to navigate as it’s not clearly visible. You don’t notice until you hit it in the pool, So take extra care especially with children or vulnerable people. My daughter got really hurt by one of them.

The staff were extra lovely, which is so nice and refreshing. Staff were really welcoming and accommodating. Sensory room was an added bonus.

Stayed in June 2024

Bar staff could have been a bit friendlier

Food was lovely room was very spacious

Stayed in May 2024

Should be a residents bar for hotel guests

Staff very friendly. Food very good quality

Stayed in May 2024

Catered exactly to our needs for attending Emerald Park the following day

Stayed in May 2024

Pleasantly surprised by the quality of the food served in the Hotel Restaurant. Staff very friendly and attentive.

Stayed in April 2024

Room was roasting, the day was very hot

It was a lovely hotel and the staff were very nice

Stayed in May 2024

Less than warm welcome at check in & at breakfast but the waitress & bar/restaurant staff were very warm & friendly.

The facilities were second to none.

Stayed in May 2024

Expensive

Lovely hotel

Stayed in May 2024

I didn't like that you need to book in advance to use the pool facilities. I tried a couple times to book over the phone or at reception as I was having difficulty using the website to book, both times I was told that the website was the only way to book. There were sweet wrappers and crushed biscuits under the bed that had not been cleaned before our arrival.

The hotel is located in a lovely area, the scenery from our room was beautiful. The room was really big and the beds are comfortable. We ordered at the restaurant and the food was lovely. The staff at breakfast were very helpful.

Stayed in May 2024

Only toiletries provided are a combo body wash/shampoo and it is wall mounted by the sink and in the shower. The pump on the bottle was not working, so that was a little difficult. Some conditioner would be nice!

Bright, modern, and clean facility. Excellent Gym. Food from the bar was standard pub food and the staff were friendly. Perfect spot for a weekend baseball tournament in Ashbourne.

Stayed in May 2024

No tasty coffee No shower cap

1 night in Ashbourne 27 Apr - 28 Apr It was quiet

Stayed in April 2024

Located on the outskirts of the town of Ashbourne, it's not hard to get around. I'm not sure about bus arrangements, as there were constructions nearby with a temporary bus stop. There is one next to the hotel, but the one I needed was a bit further away. Keep in mind that the hotel frequently hosts various events, so your Fridays might be a bit livelier with music. During my stay, there was an event with upbeat music, but I found it quite enjoyable and not at all bothersome.

Stayed in April 2024

Swimming pool services for eg €3 per hat for pool and €10 per lock for lockers which should have lock already installed .

Everything

Stayed in April 2024

Great location and facilities

Stayed in April 2024

Lovely welcome plenty of space pleasant staff comfortable generous sized and very clean room

Stayed in April 2024

Leisure centre was filthy. Towels, nappies and rubbish thrown around the changing room. People were walking around the pool in outdoor shoes making it all dirty and it was very slippy because the excess water wasn't swept into the drains. The pool was freezing and there was no lifeguard at all even though it was the children's time.

Lovely spacious room, beautiful rituals products in the bathroom. The hotel itself is spotless and the restaurant area is very nice.

Stayed in April 2024

Breakfast not included in the price. There was 6 of us and to pay extra €90 for breakfast alone on top of accommodation would be a bit much.

Stayed in April 2024

My friend and I stayed here for a girls night. Our room had a double and a single bed, lots of space to hang clothes, make tea or coffee, iron clothes etc. The bathroom was warm, exceptionally clean, huge fluffy towels and Rituals products. We had dinner in 'Time' restaurant/bar and the food was very good as was the service. Reception staff were very friendly. Lovely atmosphere in hotel.

Stayed in April 2024

nothing!

So clean and very welcoming staff

Stayed in April 2024

Reception member upon check in was abysmal. Chatted to other staff member nearly the whole time checking in. Didn’t mention check out time, any info on breakfast times/location nor any Pool info of any kind. The pool could be doing with some basic floats as it is a family hotel and not having normal key type locks on the lockers is just daft, padlocks of all things! Toilet door in room was buggered as it wouldn’t even close shut, never mind lock.

Location and food/drink was very good. Pool was decent. All staff bar check-in reception member were excellent.

Stayed in April 2024

Good bar and facilities

Stayed in March 2024

N/a

Good food Fast Service

Stayed in March 2024