Lack of sockets in the room.

There was water, crisps, chocolate in the room on arrival. Lovely touch. We stayed there for a night out so we didn't spend much time in the room. But it was exactly what we needed.

Stayed in May 2024

Overpriced as all hotels were in Kilkenny this weekend for Springsteen concert so at other times I expect good value for money

Lovely old hotel with real character. Excellent breakfast included. Central location close to bars restaurants and tourist attractions

Stayed in May 2024

The windows were frosted and I couldn't see outside. Also, the window did not open more than a couple inches and it was warm, would have preferred more fresh air. Shower pressure was like a trickle and the sink didn't provide warm water, there was a cold faucet and a hot faucet. Also some of the sockets should be converted to USB/USB-C ports. WiFi signal was weak, at least in my room.

Staff was amazing, so was location, desk fan in the room was a big help. Very comfortable bed.

Stayed in May 2024

Rooms were outdated bathrooms need upgrading

Location grear breakfast was very good

Stayed in May 2024

bathroom very tired , massive chunk out the wash basin, clearly been like it for years the first impressions of the hotel, with the filthy threadbare carpets on the stairs and hall ways, not brilliant

easy parking and free, fantastic location, great breakfast.

Stayed in April 2024

Very run down and old looking and it could do with a bit of a face lift but the location makes up for that.

Location and the staff were excellent!

Stayed in May 2024

Room very small but didn't spend much time there and bed was comfy

Location was great. Dinner and breakfast very good

Stayed in May 2024

It’s a charming old property but could do with a few updates. Tv in my room was ancient and poor selection of channels. No USB port to charge phone. WiFi was useless and I had to rely on mobile data. Lots of stairs but few handrails.

Great location and friendly, helpful staff

Stayed in May 2024

The waitress need to serve up drinks immediately once a guest is sat and then they accept the the food is being prepared but to ignore for up to 20 minutes is unacceptable

The food was good and very well prepared and cooked but the waitress service for breakfast was chaos , think they need some training on time management. Not only ourselves but many guests were left hanging for even after sat for a beverage or our order taken.

Stayed in April 2024

I didn’t realize the hotel didn’t have an elevator.

Great location! The staff was very friendly and helpful. Love the charm of the hotel.

Stayed in April 2024

Decor is a little tired and dated . the shower flow in our room no.18 was weak.

Staff was so friendly and helpful from the reception desk to the bar. The girls managing breakfast Sunday morning 28/04/2024 were exceptional.- friendly and no issue with coffee refills /extra toast. They really were great. Really central location - near all bars, shops etc

Stayed in April 2024

I know it’s a very old hotel but the rooms need upgrading and the corridors were tired and grubby

It was very central

Stayed in April 2024

The location is very good

Stayed in April 2024

The room was very cold with a draft had to sleep with cloths on and the shower had less flow than a dripping tap.

The staff were great and location was very central.

Stayed in March 2024

The wardrobe very old fashioned

Bath room was lovely

Stayed in April 2024

That there was no lifts to the bedrooms.

Breakfast was lovely. Very impressed with the menu. Staff were very helpful.

Stayed in April 2024

Small room, no soap, tiny shower

Excellent location, great parking, friendly staff, good food.

Stayed in April 2024

Rooms a little dated, sink in bedroom , dated carpets in rooms and hallway.

Staff were very friendly. The location of the hotel is excellent.

Stayed in March 2024

This building would be REALLY tough for anyone who had mobility issues. I counted 9 sets of stairs and 7 turns between the carpark and my room (in the 30's) The water pressure was bad... like only a trickle from the shower. It wasn't a deal breaker for me but I sure didn't like it.

The location in town was great and the staff was friendly; the building had a certain charm for me, but it wouldn't for many. *To find the car park: Use GPS/Waze to go to Trade Electric on Lower New Street. The entrance is just to the left of Trade Electric, that is the only way I could find it.

Stayed in April 2024

The food was lovely couldn’t fault it and the staff were brilliant

Stayed in April 2024

I didn't like the way your have to find the room the carpets where very old properly haven't been replaced for years the heating wasn't turned on

I liked the location but the hotel is very old needs some work done

Stayed in April 2024

A lot of stairs to climb .

Very good lot's of choices on Breakfast menu

Stayed in April 2024

Comfortable room, nice location

Stayed in March 2024

Late check out

Stayed in March 2024