Not a great choice to eat.

We always stay here en route to the ferry as it’s a short 1/2 hour dash for the early morning crossing. Ease of access from the road means a quick getaway! The rooms are comfortable and the view over the river is lovely. Room 401 is near the elevator and has a great view. The staff are very pleasant.

Stayed in May 2024

We could have been allocated a better room. As the hotel was only half full I would think relatively to the great restaurants and activity around the reception desk

Great location. Large parking area. Great views from Restaurants. Clean and tidy with great staff

Stayed in April 2024

Would like a small fridge in room

Stayed for a wedding, was amazing. Fabulous views from the room balcony, helpful and friendly staff, gorgeous wedding dinner, nice breakfast, would definitely stay again.

Stayed in May 2024

The staff were just fabulous from the second I walked n the door. The rooms were absolutely spotless & bed s so comfortable.

Stayed in May 2024

N/A

The Staff amazing

Stayed in April 2024

A really nice girl checked us in. Everything was very clean food was good.

Stayed in March 2024

Nothing-it was a superb all round experience

Everything was superb; the staff; the food; the facilities and hotel ambiance; best hotel i have stayed in for a long time and super value We loved the curries from India that the chef made; clearly made by an expert and so unusual to be able to buy in a hotel-lovely naan bread and an excellent waiter from India who explained food form Kerala; Excellent waitresses in restaurant, Holly and young woman from Australia-very polite well mannered and professional This hotel also offers super value for money and is clearly a hotel that takes great care to train its staff and provide an overall inclusive and comfortable experience

Stayed in April 2024

We didn't like the first room we got as our waterfront view was blocked by the flat roof but the reservation team got the room swapped and it was very nice.

Stayed in April 2024

Not having the facility of booking in before 3pm. No mini fridge in room.

Fantastic views Staff very pleasant

Stayed in April 2024

Nothing

Friendly helpful staff.

Stayed in March 2024

No hairdressers for my wife or sauna

Didn't have any breakfast

Stayed in April 2024

Sinage to bedrooms not clear but that may have been due to lift being maintained and us using a different rout to what we would have if lift was in use .

Being close to the water

Stayed in March 2024

When booking for myself, husband and two children i assumed we’d get a room That would facilitate the four of us we got a double bed and a single bed so three of us were in double bed - probably my fault when booking

Facilities, staff, food and bar- everything was perfect can’t fault a thing our stay was so nice thank you

Stayed in April 2024

Price of accommodation high, avail of any offers to get good value

Staff excellent, friendly and obliging. Rooms lovely and superb views from balcony or deck

Stayed in April 2024

The noise from gym was unacceptable The shower gel in pool not very nice.

Breakfast I’m gluten free and would like more choice. Room was nice, love bathroom. The dinner food isn’t wow, it’s ok, other people I spoke with said the same. And it could be served past 8.45, was earliest hotel ever. Also no entertainment on thur but had it on wed very odd. And I asked for quiet room however the noise from the gym is like being at a rave, it started at 7am on Fri morning was unbelievable loud and the bass was like an earthquake. They were also delivering from 6am so the banging of doors etc was u real

Stayed in March 2024

See above

Breakfast was the only disappointment as there was no cold buffet food (eg cold meats/smoked salmon/cheese)and the hot buffet food was just average

Stayed in March 2024

Nothing

Great hotel in a great location. Staff incredibly helpful and friendly. Food was excellent and the gym was well equipped. Room was clean and smart with a nice balcony overlooking the lake.

Stayed in March 2024

The room was very warm!!!

Lovely hotel, beautiful location. The restaurant food was great and the staff were extremely welcoming. I will be staying again.

Stayed in March 2024

Some of the food was luke warm

Everything

Stayed in March 2024

The only downside was , the lift was out of service and my husband has mobility issues. However our room was nearest to Reception, so that helped .

I loved the location and the staff looked after us exceptionally well. The food and service was excellent too.

Stayed in March 2024

No complaints

The location is perfect with beautiful views from the room, restaurant, and swimming pool area. The staff were so friendly and helpful on arrival and all through our stay. Clean, nice, and warm bedroom with tea/coffee making ability. Towels and bedsheets changed each day, which was a lovely gesture. Perfect swimming pool and gym facilities. Fantastic breakfast. A lovely breakaway stay and will certainly return in the near future.

Stayed in March 2024

rude bar man older gentleman not polite,some parts a bit dated

room was nice but had to ask to get heating turned on as it was off,quickly dealt with tough,some staff in bar area a bit rude,check in girl lovely girl.changing rooms for pool freezing cold and pool was freezing

Stayed in February 2024

Everything was amazing

Stayed in January 2024

I told the hotel when booking it was girlfriends birthday the night we were staying. They had a surprise for her in the room when we got there and then delivered a few small desserts up to room later in the evening. Top class 👏

Stayed in February 2024