The was mould growing on one of our towels.

Stayed in September 2023

We were quite comfortable and happy with the accommodations.

We liked the location, the room and the staff were very friendly and helpful with directions and advice. We have special diets and brought our own breakfast. We would have liked regular coffee, not decaf provided, and cookies every day. The cookies were marvelous but we only got them on 2 days. We also met some lovely guests during our stay. Thank you for the refrigerator added to our room, we had to refrig medication.

Stayed in September 2023

Many smaller to bigger things were let-downs during out stay. The breakfast staff was unorganized, and we were at times seated at a table only half laid out with missing cutlery, cups, jams, or butter. Especially the cold buffet often felt unattended with empty packages laying around or empty (fruit) bowls half an hour into the service. During the rather expensive but otherwise really nice afternoon tea, we were given tea cups that were dirty. Some tiles in the shower were loose and threatened to come off completely. But the biggest issue pertains to the towels. In accordance with hotel policy, we left our bath towels on the towel rack to use them again the next day. Unbeknownst to us, room service had removed them nonetheless together with the soap and other toiletries that we had started (a bit of a waste since there was still plenty of everything). The next morning coming out of the shower, we realized the lack of towels as room service must have forgotten to provide new ones. We made due with the smaller hand towels and requested new towels at the reception that morning. The very bored receptionist took note of our request and promised new towels. However, that day no room service was done at all. After another trip to the reception, someone brought up a stack of towels and some toiletries - only for the pile of towels not to include bath towels. When we received new bath towels with the next room service, one was very dirty with huge dark patches. Only for our last day did we have no problems with the towels.

The terrace which serves great pizza and a beer-garden kind selection of drinks was amazing. We enjoyed sitting there in the evening for drinks or dinner. Some staff members (during afternoon tea, at the reception, or breakfast) were very nice, welcoming and helpful. During a rainy day, the pool was a very welcome pleasure.

Stayed in September 2023

Everything was fine for us thanks

Stayed in September 2023

1. Decor was very dowdy, brown wooden furniture. Calling it a castle shouldn't default to this type of dowdyness. 2. Room had an intermittent electrical fault where lights would not work. 3. All surfaces were clean, however layers of dust were clearly visible in covings etc.

1. Location is excellent. 2. Staff were mostly courteous and professional.

Stayed in September 2023

Bathroom a little on the small side but have still re-booked, just a different room.

location superb, Staff very friendly and helpful, wonderful Pizzas served outside on the terrace. Have re-booked

Stayed in August 2023

Old fashion does not mean lack of modern comfort such as air conditioning, international tv channel, or power point which could appear as required nowadays

The location, the old fashion style and the place to discover Ireland east coast and Dublin The quality of the staff and of the warm welcome The diversity of the real Irish breakfast

Stayed in August 2023

Nothing

The facilities are excellent but the standout were the staff who are excellent and very approachable and helpful

Stayed in August 2023

It’s a little tired - my bed was great! furnitures we’re a little outdated - and so was the rooms . I was disappointed with the breakfast, staff seems stressed - I came 45 min be4 closing and there were not much food left. Hostess were rude

Nice setting - spacious rooms, helpful staff

Stayed in August 2023

Rooms very hot with no way to cool them window barely opened. Very sporadic topping up of tea coffee etc and bathroom even when a note left. Breakfast very cold the first day but after complaining improved

Big rooms clean nice towels

Stayed in August 2023

It would have been nice to have a welcome pack in the room with some information about the hotel and a street map, although this could be obtained from the hotel reception. A small fridge in the room would be a welcome addition with additional milk, teas and coffees.

Lovely hotel with good parking a location. Easy access to the Dart station if you are able bodied and want to use public transportation with a regular service. Good grounds and facilities.

Stayed in August 2023

We as a family thoroughly enjoyed our stay and we will look forward to being returning guests some day.

Stayed in August 2023

Not a lot of choice of refreshments expensive h

Accommodation swimming pool

Stayed in August 2023

The menu was not great. Waited 50 minutes for food. Not acceptable

Location was great. Staff were exceptional.

Stayed in August 2023

A little shabby in places and the standards of cleanliness in areas wasn’t too great.

Location and friendly staff

Stayed in August 2023

bedroom decor outdated

Stayed in July 2023

Unfortunately, went for dinner and had a very long wait for food to arrive. Bit of a damper for the stay, pity.

The staff were pleasant very friendly, nice little pizza oven outside, stone baked pizza very nice.

Stayed in August 2023

One receptionist who was there Monday and Tuesday morning was rude which was a shame as most of the staff is so good. The breakfast was ok but not great.

Beautiful hotel. Family room is a great size. Room service and food in dungeon is excellent and (most of) the staff was amazing! Location is excellent.

Stayed in August 2023

The Castle is much the more welcoming for its traditional air, a refreshing change from modernised characterless hotels. The upper floors are beginning to invite some brightening up, however, especially on the inside that faces the courtyard. (On a previous visit were were disturbed at night by mouse-rustling in the wainscotting. 1st floor, sea view. Not this time.) The restaurant in the basement is very pleasant, as is the menu, yet the décor / lighting here too could be a little more cheerful. (Beware the carpeted step!)

The rooms with balcony face the sea, with lovely views. Comfortably furnished. Breakfasts are plentiful, with a generous choice. The staff are most obliging, as always. The (locally resident) family has been enjoying coming here for decades. The indoor pool is a welcome addition.

Stayed in July 2023

When swimming with my son the last day of our stay there were too many youngsters jumping into the deep end with flotation devices. I couldn't swim in that end of the pool with all of that going on.

Clean and spacious room. Helpful and friendly staff.

Stayed in July 2023

Food was unreal staff so nice and helpfull

Stayed in July 2023

Bathroom door was broken at the bottom and made a noise when opening and shutting. Fixed panel over the bath made getting in and out to shower quite difficult

Good location and view from our balcony was lovely over Dublin Bay

Stayed in July 2023

Service was very slow, considerably understaffed. Food was nice but overall variety is poor. Cannot get simple sandwich based meals for lunch for example. Lounge is comfortable but limited in space, no other public area available.

Good location to explore the SE coastline; pool was good. Pizza and terrace was excellent. Family room was comfortable & spacious.

Stayed in July 2023

Couldn’t want for more , excellent breakfast

Stayed in July 2023

Couldn't amend booking when at hotel because it had been done via Booking.com Breakfast and dinner choices weren't that varied for person with Coeliac disease but they did do gluten free toast at breakfast. Overall most disappointing part was breakfast.

Very helpful staff and great location. Could walk up Dalkey Hill and walk to the DART station and be in Dublin city centre very easily. Good swimming pool and sauna and steam room too.

Stayed in July 2023