Forster Street, Off Eyre Square, . Galway, Ireland
#16 of 46 hotels in Galway
Guests' ChoiceBased on 1465 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
9.2
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 2 May 2024
Louise
IrelandThe room was very warm and stuffy
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
IrelandThe breakfast ended at 10:30 on that particular morning and they weren’t starting a lunch until 11 so we had to go else where , during the night there was also noise from other guests on the same floor .
It was a good location , the room was spacious and the restaurant in the hotel was lovely
Stayed in April 2024
Reviewed: 30 April 2024
Ashley
United StatesGreat location. Large comfortable bed
Stayed in April 2024
Reviewed: 29 April 2024
Ashley
CanadaWhile I think the location is a 10/10, the facility and rooms are not as advertised. The rooms were quite outdated and shabby. Especially the washrooms.
Stayed in April 2024
Reviewed: 28 April 2024
Colleen
United StatesLocation was great. Staff was friendly & helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Onalee
United StatesThe room was tight. No place for luggage or luggage rack. No mirrors in proper location for getting ready. No place to sit other than the bed.
Good location and great restaurant and bar.
Stayed in April 2024
Reviewed: 22 April 2024
Lucie
FranceThe window did not open fully which is understandable, but there was no aircon either so it could get quite hot.
The room was lovely and super clean. Everything was very comfortable, from the water bottles to the Rituals products in the bathroom. The staff were really nice and the breakfast was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Joe
United KingdomExcellent Room, great staff
Stayed in March 2024
Reviewed: 22 April 2024
Kathleen
United StatesOur room was extremely hot and there was no way to control the temperature. Apparently, they have no air conditioning system. The tv was also very difficult to operate, though that was a minor problem. Elevator could use an upgrade. Otherwise it’s a nice place!
Very cute place, especially the bar and dining area. The staff were very friendly and helpful. Location was good, easy walks to main sights.
Stayed in April 2024
Reviewed: 14 April 2024
Aileen
IrelandNothing.
The whole vibe was lovely, food was fabulous.
Stayed in April 2024
Reviewed: 9 April 2024
Louise
IrelandNo common areas to Lounge, Bar is more of a restaurant than a place to sit and relax.
Location was perfect, staff were lovely. Decor of the hotel was very nice
Stayed in March 2024
Reviewed: 7 April 2024
Michelle
IrelandCouldn't watch Netflix on the TV. No Internet contact. Got member of staff they couldn't sort it either
The hotel was so central. Will definitely be back next Easter.
Stayed in April 2024
Reviewed: 6 April 2024
Theresa
IrelandThe bed was so uncomfortable 😫 such a pity because the room was beautiful 😍
The hotel is beautiful great location We had dinner in the restaurant delicious 👌
Stayed in March 2024
Reviewed: 8 March 2024
Allison
United StatesNo window in the room but there was a functional skylight
The hotel was conveniently located in the heart of Galway, so easy to walk to shopping and dining. Check in was easy, fast and friendly. The room was large with a big comfortable bed and had plenty of room for two traveler's things.
Stayed in March 2024
Reviewed: 26 February 2024
Fiona
IrelandThe shower water didn’t drain away & was on the bathroom floor before hair even washed so you couldn’t wash your hair.
Very clean & central
Stayed in February 2024
Reviewed: 24 February 2024
Alana
IrelandStunning property with gorgeous furnishings
Stayed in January 2024
Reviewed: 19 February 2024
Mairead
IrelandRoom was a little small. Everything else was perfect.
Lovely hotel, staff were lovely friendly and helpful
Stayed in February 2024
Reviewed: 19 February 2024
Isabella
Irelandpillowcases were slightly stained
design and location
Stayed in February 2024
Reviewed: 18 February 2024
Ag
IrelandWe stayed in a superior room. The shower needed a good scrub. There are no toiletries apart from soap attached to the wall in the bathroom. It was extremely hot in our room and the air con did nothing to reduce the temperature. We opened the window but it was very noisy outside, due to the city centre location, so we couldn’t leave the window open all night.
Location is excellent and it is very pretty
Stayed in February 2024
Reviewed: 16 February 2024
Dessie
IrelandNothing
Location and Staff
Stayed in January 2024
Reviewed: 15 February 2024
Laura
IrelandGreat location and lovely little balcony in our room
Stayed in February 2024
Reviewed: 9 February 2024
Chris
IrelandNot your fault but weather
Location and ambiance
Stayed in February 2024
Reviewed: 9 February 2024
Natalie
IrelandThe only thing that let the hotel down was that the bathroom was a little dated and if the room had a mini fridge, it would have been excellent.
It was lively, l liked the decor in the lounges and restaurants and the cocktails . The food was good to. The bedroom was lovely and we had a balcony which was great.
Stayed in February 2024
Reviewed: 4 February 2024
Mark
IrelandNothing
Room renovated to a really high standard
Stayed in December 2023
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