The Promenade, Salthill, Galway, Ireland
#14 of 46 hotels in Galway
Guests' ChoiceBased on 1636 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
7.9
Free WiFi
9.1
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End of dialog contentReviewed: 3 May 2024
Michael
IrelandCannot think of anything TBH
Breakfast was excellent with very friendly staff
Stayed in April 2024
Reviewed: 3 May 2024
Anne
IrelandNothing
Location.... Food.... Staff
Stayed in April 2024
Reviewed: 2 May 2024
Ann
IrelandCheck in time for 4 pm ridiculously late
Location, nice room, good breakfast choice
Stayed in April 2024
Reviewed: 2 May 2024
Muiriosa
IrelandN/A
Location Staff
Stayed in April 2024
Reviewed: 1 May 2024
Mary
IrelandBreakfast was excellent had so much variety
Stayed in May 2024
Reviewed: 30 April 2024
Ann
IrelandThe coffee could have been hotter
Breakfast was excellent plenty of choice i was delighted the cooked food served on a hot plate Staff very quick and friendly
Stayed in April 2024
Reviewed: 29 April 2024
John
Ireland1all good
Stayed in April 2024
Reviewed: 28 April 2024
Thomas
IrelandThe noise from the music in the ar could be heard in our room, located directly above the bar.
The staff are very friendly, the place is clean and the location is very good.
Stayed in April 2024
Reviewed: 24 April 2024
Jeaffrey
IrelandEnjoyable stay at the Galway Bay as usual. Breakfast was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Philip
IrelandThere's not a lot to dislike.
The views are fabulous and the staff were very nice. There is a pub in the hotel which is very welcoming. Overall, it was a very enjoyable stay.
Stayed in April 2024
Reviewed: 20 April 2024
Sheila
IrelandNo complaints
Lovely room with fab views
Stayed in April 2024
Reviewed: 20 April 2024
Bernard
IrelandThe bar food was very poor, got the seafood pasta but it was very over cooked and tasteless, in my opinion any hotel with the word "bay" in the title should excel at the seafood options. Also found some areas of the Hotel dingy, paint flaking off walls in stair Wells, surely this should have been addressed before getting this bad.
Breakfast was excellent and staff very attentive at breakfast, the food in the restaurant was very good.
Stayed in March 2024
Reviewed: 19 April 2024
Joan
IrelandSpacious rooms
Stayed in April 2024
Reviewed: 4 April 2024
Tara
IrelandThis hotel is excellent location, The leisure center and spa.
Stayed in March 2024
Reviewed: 2 April 2024
Bryan
IrelandThe bar food wasn't great.
The location is excellent. The facilities were very good. The breakfast was very nice and there was good choice.
Stayed in March 2024
Reviewed: 25 March 2024
Eleanor
United KingdomWe had been told that we were to get a sea view room which didn’t happen and when we arrived staff member said the hotel was full so we knew that there was n chance of getting a room swap, so we were disappointed with this !!!
Location and rooms excellent, staff very helpful and friendly
Stayed in March 2024
Reviewed: 24 March 2024
Denis
IrelandYour toaster that gives burnt toast
Stayed in March 2024
Reviewed: 23 March 2024
Brenda
IrelandThe curtains left In light so I was awake Earley and they did not close properly.
Bed comfy
Stayed in March 2024
Reviewed: 23 March 2024
John
United KingdomLoved the location, staff and freindlyness
Stayed in March 2024
Reviewed: 22 March 2024
Reddan
IrelandThe spray from the shower head was poor.
The breakfast was really nice
Stayed in March 2024
Reviewed: 19 March 2024
Jacqueline
United KingdomNothing
Only stayed for one night but good location and clean, comfortable rooms. Breakfast was excellent and all staff were friendly and professional
Stayed in March 2024
Reviewed: 19 March 2024
Rita
Irelandfried egg cold mushrooms cold
Variety in all fruits granola porridge Irish breakfast
Stayed in March 2024
Reviewed: 19 March 2024
Emir
IrelandAll hotels in Ireland are over priced at the moment in my opinion.
Small touches like complimentary water, etc in the room. The view from room was amazing. Bed very comfortable.
Stayed in March 2024
Reviewed: 16 March 2024
Deirdre
IrelandI paid for a family room. The main bedroom was beautiful. Unfortunately, the family room that my colleague and I shared was very cold and not as attractive as the main bedroom. Our room was very cold in the morning and at night while the main bedroom was just right.
Location was fabulous. Breakfast was delicious
Stayed in March 2024
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