Eyre Square, Galway, Ireland
#27 of 47 hotels in Galway
Guests' ChoiceBased on 1445 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.3
Staff
9.0
Value for money
7.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Friederike
GermanyI was a bit disappointed of the rooms. Most of them small and not as light as I thought they would be (because of the pictures here on booking.com).
Very nice and helpful staff. Perfect location right in the centre. Nice decoration and styling. Great breakfast, good coffee.
Stayed in May 2024
Reviewed: 24 April 2024
Martin
United Kingdombed head board
breakfast good room not great
Stayed in April 2024
Reviewed: 23 April 2024
Claire
United Kingdomnothing
Location very handy for everything
Stayed in March 2024
Reviewed: 21 April 2024
Marie
IrelandScrambled egg for breakfast was cold
Staff were helpful and friendly
Stayed in April 2024
Reviewed: 20 April 2024
Eliz
IrelandFood in cellar bar was Not good
Stayed in March 2024
Reviewed: 17 April 2024
Doru
SwitzerlandStaff was a mix. Some really friendly (breakfast staff) others less so (reception). Our room was a room designed for people with limited mobility. When giving this feedback at reception, the "friendly" receptionist suddenly went 'cold' and shrugged her shoulders. The website pictures can be misleading. Overall it was only OK which makes it expensive for what it was in our case.
Great location Good breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Charles
United KingdomThe metal teapot had in insecure lid and spilled tea when pouring. I had to get another teapot. The staff were most helpful in this. We were frequently asked if everything was satisfactory, it was, but every staff member was asking. I counted 7 times asked at breakfast . Good to see this, but perhaps if this task was allocated to 1 or 2 staff members, it wouldn't be so irritating.
Breakfast was excellent. It catered for every taste. Staff were in constant attendance.
Stayed in April 2024
Reviewed: 13 April 2024
Larissa
IrelandGreat hotel, facilities, staff. The pub downstairs is very good as well. Ideal location next to the train station.
Stayed in March 2024
Reviewed: 3 April 2024
Colm
IrelandThe Seagulls outside kept me awake.
The Bar downstairs was really quirky and so warm and comfortable The food was great and the room was lovely.The shower was amazing
Stayed in March 2024
Reviewed: 2 April 2024
Debbie
IrelandThe breakfast was not nice.. Very dry and very little to chose from in the hot section.. It was disappointing because everything else was so good..
Stayed in April 2024
Reviewed: 1 April 2024
Lana
GermanyI really didn't like that there is a coffee machine at breakfast but we were not offered to order a proper coffee. We were given bad, bitter filter coffee where we both wanted a double espresso. I also really dislike when hotels use powdered eggs at breakfast instead of fresh eggs. I know it is cheaper but it makes all the difference for the guest instead of having rubbery eggs. There's also a terrible smell near the bathrooms for all guests on the first floor. This was on the way to our room so it drifted down the hallway. I assume it's from the plumbing which probably cannot be helped but it doesn't make for a pleasant experience. Finally, while I appreciate the discounted parking, please don't advertise that you offer parking when you don't actually offer parking.
The location is excellent! I also really appreciated the discount for parking. I like that they had both shampoo and conditioner (small detail) and grooming kits in case you forgot anything. The bed was mostly comfortable. The breakfast was decent.
Stayed in March 2024
Reviewed: 30 March 2024
Murphy
United KingdomOverall liked and would come back. Just some small areas that did not meet my expectation but things can not always be perfect Got missed for ordered breakfast and had to go find someone to order. Ordered the avocado on toast was not good needs to be made simpler i.e no salad or salad on side, fresh avocado without to much mixed with it avoid soggy bread. Maybe one sun dried tomatoes or a fresh one. Other breakfast bits i tries were lovely. Better communication for the parking. never got the voucher for reduction on booking out tho mentioned on booking in. needed more toilet roll in room
Deco friendly welcome and good service in the oyster bar
Stayed in March 2024
Reviewed: 28 March 2024
Maurice
IrelandGot a great deal on a Saturday night stay with Booking.com.....it had a proper hotel feel about it maybe showing a bit of age but still a great hotel...
Stayed in March 2024
Reviewed: 24 March 2024
Nicola
IrelandCould have had more gf options on the breakfast menu. Although the eggs Benedict were amazing .
Perfect location. , lovely classic feel to the property and very comfortable
Stayed in March 2024
Reviewed: 24 March 2024
Eoghan
IrelandRoom was a bit pricey for a one night stay. Other than that it was perfect
Couldn't be any better. Good location. Nice breakfast.
Stayed in March 2024
Reviewed: 21 March 2024
Jessica
IrelandAmazing... staff are a credit to hotel so pleasant, highly recommended, location is excellent
Stayed in March 2024
Reviewed: 20 March 2024
James
IrelandOutdated furniture
Great location
Stayed in December 2023
Reviewed: 12 March 2024
Paul
IrelandLovely room and Friendly staff
Stayed in February 2024
Reviewed: 4 March 2024
Gerry
United KingdomN/A.
Comfortable surroundings, helpful and friendly staff, nice room, excellent breakfast and nice sitting areas.
Stayed in March 2024
Reviewed: 3 March 2024
Farrell
IrelandNo bath ,
Loved location
Stayed in February 2024
Reviewed: 3 March 2024
Patrick
United KingdomWeird wardrobe with shelf to hold the kettle and tea things. Shabby, fraying carpet on stairs. Crooked exit sign in corridor outside room.
Lobby, breakfast room, friendliness of staff.
Stayed in March 2024
Reviewed: 26 February 2024
Stefany
United KingdomRoom was very warm and the people in the room next to ours were very noisy early in the morning. Walls are thin so it woke us up. Also wasn’t enough shower gel and was hard to get water temperature hot in the shower.
The breakfast was beautiful. I usually don’t eat breakfast at hotels but there was so much choice. The hotel was absolutely stunning and all staff were so friendly. The bed was super comfy and the location was perfect.
Stayed in February 2024
Reviewed: 25 February 2024
Ian
IrelandIt is need of some modernisation in some places particularly the main stairs area
Great location and a nice old fashioned hotel
Stayed in February 2024
Reviewed: 20 February 2024
Marie
IrelandWait staff slow to approach in the bar. On another occasion the Irish coffee was not great and tiny glass.
Comfortable. Great location. Good food. Nice Irish coffee. Birthday plate in the room was a nice touch.
Stayed in February 2024
Reus, Spain
Olomouc, Czech Republic
Fuschl am See, Austria
Pompei, Italy
Ponte de Lima, Portugal
Alacati, Turkey
Cafayate, Argentina
Qingdao, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content