Quay Street, Galway, Ireland
#21 of 46 hotels in Galway
Guests' ChoiceBased on 1320 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
8.9
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 8 May 2024
Suze
United StatesWhile the parking was next door, at a discounted rate, the elevator doesn't go to the ground level so you have to manage luggage down parking garage stairwell.
Loved the location!! Super close to walk everywhere we wanted in Galway. Good breakfast. Room comfortable.
Stayed in April 2024
Reviewed: 8 May 2024
Beth
United StatesI did not like the type of soap and shampoo offered in the room. Most nice hotels offer wonderful bath products. These were not so good
We did not opt for the breakfast. We prefer a light breakfast so we walked down the street to a small Italian coffee shop each morning. The bar area was very nice. The hotels location was excellent. We would would stay again
Stayed in May 2024
Reviewed: 7 May 2024
Sean
New ZealandThe room was too hot
Location was fabulous. Staff were friendly and helpful Liked that the room had a fridge Loved the shower ( not over a bath )
Stayed in May 2024
Reviewed: 7 May 2024
Kevin
United KingdomNothing
Great location
Stayed in May 2024
Reviewed: 5 May 2024
Kelly
United KingdomRooms were spotless bathrooms were lovely and staff were very friendly
Stayed in May 2024
Reviewed: 30 April 2024
Sarah
IrelandWe thought it was odd that there was no drinking water or bottled water supplied for rooms. Strawberry water cooler in the lobby looked disgusting
Great location, friendly staff, comfortable and clean rooms.
Stayed in April 2024
Reviewed: 30 April 2024
Jennifer
United StatesTOOK A LITTLE WHILE TO GET ROOM CLEANED, HAD TO VACATE ROOM WHEN THEY DID COME. TO BE FAIR WE WERE IN AND OUT OF THE ROOM SEVERAL TIMES DURING THE MORNING, SO WE MAY HAVE DISRUPTED THEIR REGULAR SCHEDULE
EASY CHECK IN. ROOM READY. FINE SIZE AND AMENITIES
Stayed in April 2024
Reviewed: 29 April 2024
Judith
AustraliaProbably not able to be changed , but that carpark!!Such tight turning circles !! Also often the reception on the TV was poor.
Location was so central ,breakfast was great , staff were so helpful and the view from our room was interesting with the waterway below , watching the tidal changes etc.I also appreciated the welcoming message from the cleaning staff personally addressed to me.
Stayed in April 2024
Reviewed: 27 April 2024
Mark
United StatesHotel was in a great location.
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United StatesBed was not as good as it could be! Door slamming was annoying!
had the window open all night listening to the river flowing! magical ! brkfst at buffet in am with hot mocha! easy access to Latin Quarterwith shopping, people watching, pubs! cosmopolitan feeling! enjoyed our visit very much!! Staff was helpful and friendly!
Stayed in April 2024
Reviewed: 23 April 2024
Robby
IrelandSmooth process of checking in, nice room with good noise isolation, everything in the room was easy to use, was nice to have a small fridge to put my drinks and food in, nice and clean room, bathroom well equipped.
Stayed in April 2024
Reviewed: 21 April 2024
Gary
CanadaThe bar was a bit disorganized. We ordered 2 glasses of wine and were told that the wine glasses were being washed. Seemed a bit silly and disorganized.
Perfect location on the quay.
Stayed in April 2024
Reviewed: 21 April 2024
Brian
IrelandThe price.
Good central location. Nice view from our window
Stayed in April 2024
Reviewed: 17 April 2024
Sasha
CanadaDrop off and pickup are awkward.
Breakfast was a wonderful surprise and we ended up eating there all three mornings in Galway. Helpful, communicative, competent staff.
Stayed in April 2024
Reviewed: 14 April 2024
Neil
United KingdomBreakfast was over cooked
Stayed in April 2024
Reviewed: 12 April 2024
Tim
IrelandNothing comes to mind, everything was as expected.
All good, cooked breakfast could have been warmer.
Stayed in April 2024
Reviewed: 10 April 2024
David
IrelandNothing really
Very central. Nice breakfast. Adjacent parking.
Stayed in March 2024
Reviewed: 9 April 2024
Alison
AustraliaBreakfast was good value for money. Room was very comfortable. Great location for activities and pubs and cafes Parking a bit squeezy bit right next door.
Stayed in April 2024
Reviewed: 8 April 2024
Dutta
United Statesnone
Location was perfect for everything. Close on Quay st and the docks.River flows right by and makes for a great walk.
Stayed in April 2024
Reviewed: 8 April 2024
Naoimh
United KingdomThe room size is slightly disappointing but manageable. Whilst I loved the breakfast the only down side was having to queue to get tea/coffee at the machine. Most other hotels have staff provide this for the customers which is much appreciated.
The location was excellent. I loved the breakfast options and the staff were very helpful.
Stayed in April 2024
Reviewed: 5 April 2024
Sarah
United KingdomCan’t fault it.
Chocolates were left in the room on our arrival.
Stayed in April 2024
Reviewed: 3 April 2024
Martin
IrelandRoom was a little on the small side but was fine Hotels in Ireland are generally a bit expensive
Person at reception on check in was very helpful, friendly and professional.
Stayed in March 2024
Reviewed: 2 April 2024
Jamie
Irelandroom was basic for price
location treats
Stayed in April 2024
Reviewed: 2 April 2024
Patrick
IrelandBed was very comfortable but the continental quilt weighed a tonne.
Great location, beautiful breakfast, and very helpful staff.
Stayed in March 2024
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