Western Road, . Cork, Ireland
#7 of 38 hotels in Cork
Guests' ChoiceBased on 2002 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 27 April 2024
Jenny
IrelandStaff were so nice and kind to us during our staff they really went out of their way to help us.
Stayed in April 2024
Reviewed: 25 April 2024
Lorna
United KingdomBreakfast wasn't great
Staff were fantastic and went out of their way to accommodate any requests. Great service Clean and comfortable
Stayed in April 2024
Reviewed: 25 April 2024
Patricia
IrelandAccess to pool....feel for residents there ought to a lift level.
Had a meal on arrival....delicious and very pleasant service. Lovely ambience on the boardwalk.
Stayed in April 2024
Reviewed: 25 April 2024
Steven
United KingdomEverything was great
Excellent hotel, great staff, very clean and relaxing , great location easy access to city , everything you need and nothing to much trouble for the staff who made our staff very enjoyable
Stayed in April 2024
Reviewed: 25 April 2024
Coughlan
United KingdomBeautiful bar area and nice food
Stayed in April 2024
Reviewed: 23 April 2024
Johannes
GermanyTaxi reservation at departure did not work well which put us a bit in trouble
Very nice restaurants and bars, great service, super breakfast. Wonderfully located at the river. Very friendly staff. Access to gym and pool
Stayed in April 2024
Reviewed: 21 April 2024
Millen
United KingdomThe coffee machine in the room didn’t work
Really nice, clean, spacious room overlooking the river. Staff were all very welcoming and helpful!
Stayed in April 2024
Reviewed: 21 April 2024
Lawler
IrelandLiked everything
Bars were gorgeous. Because one bar is to the side of the lobby and fires were lighting there was an easy comfortable feel while you knew you were in a high standard hotel. It was next level but not stuffy. Staff were super helpful and just really nice to speak with. Very central location and a lovely short walk by the river into the centre. We felt safe and marvelled at how comfortable the diversity was. Excellent trip for 3 friends. I will definitely be coming back to this hotel
Stayed in April 2024
Reviewed: 20 April 2024
Patrick
United KingdomI thought that it was very overpriced. Irish hotels are notorious for being overpriced and this was no exception.
Nice, clean, modern hotel, in a good location with a great view. The staff were very helpful and courteous.
Stayed in March 2024
Reviewed: 20 April 2024
Lorna
IrelandPrice of hotels are very expensive these days. Breakfast should be included
Room was spacious. Location is great.
Stayed in March 2024
Reviewed: 19 April 2024
Bullmans
Irelandeverthing was ex
Stayed in April 2024
Reviewed: 17 April 2024
Christopher
United KingdomFantastic, second visit this year to the River Lee. It's not just the decor of the River Club, but the employees. It wouldn't be fair not to mention them, especially Titas and Catarina. And a special thank you to the Spanish waitress from the Canaries who went above and beyond on my birthday. Thank you to you all.
Stayed in March 2024
Reviewed: 16 April 2024
Zianna
IrelandThere is a reason why I always stay here when visiting Cork. The staff are incredibly friendly and accommodating, the beds are so comfortable and the the food and bar are superb.
Stayed in April 2024
Reviewed: 16 April 2024
Morrissey316
United KingdomTo be honest everything was perfect no faults so I can't say a bad word
The staff and facilities was amazing :D the room was perfect the bed was amazing we can't wait to come back!
Stayed in March 2024
Reviewed: 14 April 2024
V
United KingdomThe only thing and its very minor- toilet flush wasn’t great and the toilet roll holder kept falling off but such small things. The rest of the bathroom and room were great
Clean, great location, spacious rooms and a very calm atmosphere
Stayed in April 2024
Reviewed: 11 April 2024
Steven
United StatesNothing.
Room was modern and elegant. Loved that we could stream Netflix from our iPad to the room TV. Spacious, clean bathroom. In room amenities excellent. Standard size room was larger than expected. Hotel is like a boutique hotel. Front desk staff incredibly attentive and helpful. Would stay here every time we are in Cork. Best hotel we stayed at while traveling in Ireland.
Stayed in March 2024
Reviewed: 9 April 2024
Debbie
United StatesBreakfast avocado toast was a bit spicy and didn’t seem like avocado. Mygha titanium status didn’t apply since I booked on booking.com which was a bummer.
Beautiful….clean…smelled good everywhere. Staff was so helpful and kind. Lovely stay with my daughter.
Stayed in April 2024
Reviewed: 8 April 2024
Shirley
GermanyFabulous comfortable spacious hotel
Stayed in April 2024
Reviewed: 8 April 2024
Wolfenbloode
United KingdomWas put in a room above the gym so loud music was thumping on the first night and early morning. This was rectified after I alerted the staff, though I could still hear the odd banging sounds of equipment now and again but I suppose that can't be helped. A minor point: I usually place my toiletries out neatly in the bathroom, but the house keepers shifted them to one side during their cleaning and didn't put them back. I'd rather they leave them alone and not wipe the shelf they are on given I'm rather ocd about it but I let this pass.
Very clean and comfortable. High class establishment. Food and service was excellent. Breakfast was one of the best I've had. Service staff were very attentative and helpful. Room was good in spite of location.
Stayed in April 2024
Reviewed: 8 April 2024
Mark
IrelandGreat location, lovely room and complimentary upgrade
Stayed in April 2024
Reviewed: 7 April 2024
Suzanna
SpainThis is not so much a dislike as a couple of constructive criticisms. Upon check in the front desk people told us NOTHING about amenities (bar, restaurant, terrace, pool, fitness center etc). This hotel offers so much!! It would have been nice to know. Also we were entitled to the executive lounge and they said nothing! We only found out because we were nosey. As far as the physical hotel, it could be greatly improved by replacing the carpets especially in the hallways. They were patched in places and needing to be patched in others.
The location is perfect. Walking distance to city center and UCC. The lobby is pretty and the bar and its terrace is great—and both so well decorated. Also the food at the bar was great (would lead me to believe the restaurant was as good). The bar manager, Camilla and servers, Guillermo and Rueben were fantastic. The beds and pillows are wonderful. The towels are fluffy. The rooms are very spacious and some have views of the river or green space behind the hotel. Only some look at the apartments next door-but you still see a slice of river. Lots of good hangout areas as well. The housekeeping staff was magnificent. Their turn down was 5 star worthy! Complete with a tea kettle and hot cocoa packets.
Stayed in April 2024
Reviewed: 6 April 2024
Kris
United KingdomParking can be a problem during the busy hours of the gym
Great gym, good cleaners, nice bar
Stayed in April 2024
Reviewed: 5 April 2024
Conor
IrelandNot being able to spend longer.
Great facilities, location, and staff. Kosta and Karolina are proper legends.
Stayed in April 2024
Reviewed: 4 April 2024
Norma
IrelandBed base had a tear in it
Stayed in April 2024
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