College Road, Kilkenny, Ireland
#16 of 22 hotels in Kilkenny
Guests' ChoiceBased on 1609 hotel reviews
8.0Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 10 May 2024
Carol
IrelandService at the bar was so slow, only 4 bar staff for 250 guests at wedding. Also for breakfast the following morning, the service was very slow. Some guests gave up on breakfast as they had requested it 4 or 5 times and it never arrived.
Lovely room in ideal location. Meal for wedding was brilliant, very hot and very quick.
Stayed in May 2024
Reviewed: 8 May 2024
Noreen
IrelandNithing
Swimming pool
Stayed in May 2024
Reviewed: 28 April 2024
Mark
IrelandAll good
Rooms were clean and spacious.
Stayed in April 2024
Reviewed: 21 April 2024
Marilyn
IrelandNo comfortable protected place for smokers.
Excellent food!
Stayed in April 2024
Reviewed: 19 April 2024
David
IrelandBreakfast was OK not great and no healthy option like sour dough or granary breads, avocado would have been nice.
Parking was great. Lovely hotel clean and easy to get around.
Stayed in March 2024
Reviewed: 17 April 2024
Msob40
IrelandRoom was a bit cold on arrival. Parking was difficult.
Bar food was amazing. Check in was very easy despite it being a very busy night at the hotel. Staff were friendly and helpful.
Stayed in January 2024
Reviewed: 29 March 2024
Amanda
IrelandThere wasn't a fridge in the room for childs milk bottles
Stayed in March 2024
Reviewed: 29 March 2024
Subbarao
NorwayThe location was good and close to restaurants and pubs
Stayed in March 2024
Reviewed: 27 March 2024
Brenda
IrelandThe room was extremely warm in the night and I didn’t have an option of turning the heat down.
Breakfast was beautiful and the girls loved the choices.
Stayed in March 2024
Reviewed: 10 March 2024
Samantha
IrelandThe cost of the hotel compared to the room and insuite
Breakfast, swimming pool
Stayed in March 2024
Reviewed: 26 February 2024
David
IrelandOne staff member banging down our bedroom door and accusing my wife and myself of smoking in the bedroom which was not the case. She didn't believe and came in to smell the room. I did not appreciate that one bit
Rooms were fantastic, breakfast was great. Staff helpful and friendly
Stayed in February 2024
Reviewed: 25 February 2024
Keith
IrelandReceptionist check in. Awful. No welcome No hospitality No explanation of facilities on offer. Rude. Morning plated breakfast so very average. Room very average for 200 euro.
Hotel was lovely Bar food was lovely Pool was lovely Morning staff lovely in restaurant
Stayed in February 2024
Reviewed: 25 February 2024
Mary
IrelandSausages at breakfast could have been better quality. A little expensive but par for the course in Kilkenny and better than other places we have stayed at same price.
Nice quiet room equipped with coffee facilities and complimentary water which is no longer a given with 4 star hotels and I really appreciate. Comfy beds. Breakfast had good options and was served to you at the table which was nice.
Stayed in December 2023
Reviewed: 22 February 2024
Edel
IrelandThe 4 o clock check in is ridiculous at this stage no need. Very unfair for the money paid. It was actually after 4 when we got access to the room. The staff were very unfriendly. When I asked for the key to room at 4 it was like I was asking for a kidney..
Very clean….
Stayed in February 2024
Reviewed: 19 February 2024
Laura
IrelandNew systems for front desk so i would expect teething problems. I asked for receipt as I paid cash it took a while but it was a proforma invoice instead. We were not on list for breakfast and while I was there I got an email from booking.com to say I was a no show.
The swimming pool was fab, the presentation (decor) was so fresh and modern. Reception area was large, the bar good was a generous portion.
Stayed in February 2024
Reviewed: 18 February 2024
Gobnait(deborah)
IrelandLovely hotel, great location. Staff were exceptional. Everyone we met could not have been friendlier or more helpful.
Stayed in February 2024
Reviewed: 16 February 2024
Patricia
United KingdomUnfortunately there was work being done and was awakened on one morning at 08:00am with very loud drills above our room
Very clean staff were friendly and pleasant.food was excellent especially the breakfasts and served on a hot plate 10/10
Stayed in February 2024
Reviewed: 14 February 2024
Andy
United KingdomPicked up a dent in my car door that’s going to cost €1000 to repair. So beware of the tight car parking, especially when a wedding is being hosted.
Clean, quiet and good location
Stayed in February 2024
Reviewed: 14 February 2024
Gareth
SpainIt's a pity there was work going on in the hotel with started between 8.30 and 9am drilling and banging so we ended up leaving well before check out time.
Staff very friendly, food was lovely and the swimming pool was great it was a nice stay
Stayed in February 2024
Reviewed: 8 February 2024
Samantha
IrelandFar from town
Nice place over all
Stayed in February 2024
Reviewed: 6 February 2024
Fernanda
IrelandThe room was a little dated, bathroom too, they could be renovated (especially bathroom), but beds were comfortable. There were no outlets near the bed and my husband uses a CPAP machine to sleep. He talked to the reception staff, and they provided a long cable socket outlet and left it in the room, so all was resolved in a few minutes.
The hotel was quite good, and it had excellent facilities (lobby, restaurants, active club and pool area). The room could have improvements, it was a little dated, bathroom too, but they were clean, comfortable and had everything we needed. Breakfast was really good and exceeded our expectations. The buffet area and restaurants were beautiful, and the staff was helpful and attentive. The children's menu was quite impressive, I had never seen so many options for children in restaurants. The pool area had a nice children's pool, and the reception desk staff was great too. I would recommend a stay there (couples, families with children) and would stay again in the hotel.
Stayed in February 2024
Reviewed: 2 February 2024
Sean
IrelandPool and sauna 👌
Stayed in February 2024
Reviewed: 31 January 2024
Karen
Irelandshower could have been better
Room was comfortable but a little outdated, shower curtain in bathroom in bath tub no walk in shower
Stayed in January 2024
Reviewed: 27 January 2024
John
United KingdomNothing bad to say
Lovely hotel, very clean and modern friendly staff
Stayed in January 2024
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