Ballyhaunis Road, Knock, Ireland
#6 of 7 hotels in Knock
Guests' ChoiceBased on 246 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Meredith
United KingdomThe weather, though that was not the fault of the hotel.
Parking was outside the hotel and their is an area for unloading passengers and baggage. Initially had to ask for a room change, which was done with good grace. Room was spacious, clean and beds were very comfortable. E-suite was spotless. We were close to the lift which made life simpler for my disabled companion. Food was straightforward, of good quality, pleantiful and fairly priced. We booked dinner and a breakfast buffet was included in the price. I am coeliac yet there was plenty for me to choose from. Staff were eexcellent, particulary the lady organising the dining room with brisk efficiency and kindness.
Stayed in May 2024
Reviewed: 20 May 2024
Hilary
United KingdomThe food was great and the staff very friendly and helpful
Stayed in May 2024
Reviewed: 16 May 2024
Teresa
IrelandBreakfast was lovely
Stayed in May 2024
Reviewed: 8 May 2024
Alfred
United KingdomI was kept awake by the very noisy central heating pipes.
The property, staff and breakfast were excellent. The location and access to the Knock Basilica was the main reason for the stay.
Stayed in May 2024
Reviewed: 30 April 2024
Bernie
IrelandThere was a mix up with our dinner reservation had dinner at another venue
The location
Stayed in April 2024
Reviewed: 8 April 2024
Nick
United KingdomSome slow service at breakfast but we were not in a hurry so not a problem.
The staff on Reception were outstanding.
Stayed in April 2024
Reviewed: 19 February 2024
Martina
IrelandNothing to dislike
Grt location, lovely hotel lovely food & staff were lovely
Stayed in February 2024
Reviewed: 15 February 2024
Frances
IrelandThe Breakfast was lovely. Very near the Basilica.
Stayed in February 2024
Reviewed: 14 February 2024
Lynch
IrelandNothing all was good.
It was a lovely place to stay. The hotel was clam and peaceful just as it should be. It was close to all we required. I will visit again and stay here of course. Thanks to all who made this visit great.
Stayed in February 2024
Reviewed: 31 January 2024
Peter
IrelandNo Bar open
Location
Stayed in November 2023
Reviewed: 30 November 2023
Katrina
United KingdomThe heat in the room the radiator didn’t heat up
Lovely good friendly staff
Stayed in November 2023
Reviewed: 27 November 2023
Catherine
IrelandPillows
Breakfast OK a little room for improvement
Stayed in November 2023
Reviewed: 27 November 2023
Tracy
United KingdomThe public areas were a little cool. The shower in our room was fine if you wanted a cold one but as you turned the dial to hot the pressure got worse and worse, I had trouble rinsing shampoo out of my hair as the pressure was so low.
The breakfast was good as was the location. Staff were polite and helpful.
Stayed in November 2023
Reviewed: 25 November 2023
Cicily
IrelandThe linen and furniture were dusty
The place and institution is very good.
Stayed in November 2023
Reviewed: 24 November 2023
Denis
IrelandOne older staff member was a bit smart cocky we were a small 15 funeral party n she seemed paranoid that we would not pay for 4 coffee!!!
Location clean warm, good breakfast n dinner
Stayed in November 2023
Reviewed: 20 November 2023
Stephen
United KingdomProximity to the shrine. Close to where we needed to be.
Stayed in November 2023
Reviewed: 13 November 2023
Laura
United KingdomWi-Fi not working well, no Wi-Fi in the room
Breakfast is good , lots of selection , value for money
Stayed in November 2023
Reviewed: 3 November 2023
Catherine
IrelandNo faults
Very helpful and friendly staff, room very spacious n clean, lovely choice on evening menu , breakfast hot and tasty. Excellent location for visit to Knock shrine. Plenty of parking.
Stayed in November 2023
Reviewed: 2 November 2023
Liam
United KingdomLocation to shrine was very good
Stayed in October 2023
Reviewed: 19 October 2023
Andrew
United KingdomLocation, parking facilities, breakfast times and Staff
Stayed in October 2023
Reviewed: 7 October 2023
Joaquin
United StatesNeed a fire place. to seat and warm up in the lobby.
The front lady Catalina was very helpful from the minute we arrived thank you.
Stayed in October 2023
Reviewed: 16 September 2023
Ciara
IrelandHotel is very nice. Staff very friendly and welcoming. Room was spacious and clean. Restaurant was very nice. There was a good variety of choice and staff very pleasant.
Stayed in August 2023
Reviewed: 12 September 2023
Lynatsudbury
United KingdomThe isolation from everything except the shrine. We travelled by bus to visit which was ok, but I think I chose the wrong town / village
Good food and breakfast fine but a bit limited cuisine than I like on holiday. The menu didn't change much.
Stayed in September 2023
Reviewed: 6 September 2023
Nicholas
United KingdomWonderful breakfast, great variety. Bedroom and entire hotel was clean and staff very helpful and friendly. Just a short walk to Knock shrine, perfect.
Stayed in September 2023
Kaufungen, Germany
Zell am Ziller, Austria
Dives-sur-Mer, France
Perlunes, Spain
Busan, South Korea
Nadiad, India
Aukštadvaris, Lithuania
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content