Heating in bar wasn't working so it was very cold and poached egg was very small and vinegary

Staff very friendly and room was immaculate and extremely comfortable bed. Food was fantastic

Stayed in December 2023

A bit of a walk from the car park through the hotel to the reception and entry to rooms.

A last minute decision to stay in Kilkenny, I was grateful for the late check-in. I had to leave early for a flight from Dublin, the team organised a super early light breakfast for me which was greatly appreciated. The room was huge, the bathroom was also a great size and well set out. Enjoyed my stay here.

Stayed in December 2023

The hotel is a little dated inside No elevator A physical key to the rooms

Location was great Staff were so nice to us Room was clean and comfortable Breakfast was tasty and fresh

Stayed in December 2023

The member of staff on reception on check in. (I won't name names) Disinterested and unprofessional. As the first point of contact upon entering a hotel you would expect a lot more from front of house.

The hotel is spotless. Bed very comfy

Stayed in December 2023

Excellent location and parking was wonderful. We didn't need to use our car for the 24 hours we were staying...everything is a walking distance away. We enjoyed the Nore river walk and all the historic buildings. Decor throughout is sumptuous and the hotel is tastefully decorated for Christmas.

Stayed in December 2023

Very close to the castle and other attraction . Parking was easy .. lots of stairs . Pub was good .. food was good .

Stayed in December 2023

Room was too hot and couldn’t control temperature

Location

Stayed in December 2023

The food was nice but not much of it, for a 30 euro stake dinner the salad was the biggest thing on the plate. Ended up getting a pizza from apache pizza and brought it back to the room. That was the only disappointment of this stay

Exceptionally clean and staff were very professional, ideal place right in the heart of kilkenny

Stayed in December 2023

Location, facilities, breakfast and staff were brilliant.

Stayed in December 2023

The wifi signal did not reach the room. While I could connect in the lobby, when I got to my room, my devices lost the connection. I suggest they add an extender to cover the suites. The room itself was a bit chilly and there was no way to control the temperature. The furniture also was a bit worn, with the bathroom counter having cracks in the laminate. The shower also had some mildew in the corner.

Location was convenient. It is across the bridge from the Miracle Mile so less than 5 min walk. The room (suite) was very large with a large bed, bathroom, sofa, desk, wardrobe. The hotel has free parking which was appreciated.

Stayed in December 2023

view from our room

location

Stayed in December 2023

Nothing

Location and staff were excellent

Stayed in December 2023

Food n drinks , excellent.

Stayed in November 2023

The only thing I didn’t really like was that there was a lot of steps in the building and I have a bad knee

I loved the private car park, the food the staff the facilities. It’s a lovely hotel

Stayed in November 2023

All was 100% enjoyed the stay in the Hotel. Would love to go back again. I have no doubt I will soon.

All was very good.

Stayed in November 2023

None

Position. Price . Staff .

Stayed in November 2023

Staff weren't very helpful or friendly and given I was attending a family wedding I expected some more effort in accommodating the bride, particularly around breakfast time and in helping prepare rooms. It was mid week so there were a smaller number of staff than what you would expect on a weekend but given there was a wedding more staff would have maybe taken the pressure off and made the experience a little less stressful.

Stayed in John street suites. The room was stunning and beds were so comfortable! Food was great!

Stayed in November 2023

Gave out toast before breakfast .. toast was cold then coffee was weak.. everything else was lovely

Nice big room and shower

Stayed in November 2023

The only drawback is the room faced out onto the Main Street and it was quite noisy at night and early morning.

They gave me a lovely room upgrade. Location is perfect and staff are very friendly.

Stayed in November 2023

Parking

Suites are fab, langtons always a step above the rest. I am already booked for a trip in New Year with my wife.

Stayed in November 2023

The vegetarian breakfast was probably the worst hotel breakfast I have ever come across in a hotel. The amount of herby oil on the cherry tomatoes was unnecessary. I managed to pour the ramekin onto my plate and the oil seeped into everything - this was my fault I suppose but I just didn't expect the herby oil. It was a first for me! Also, the Guiness and Heineken in Bridie's bar was terrible. I would not advise those drinks in there.

Room was very comfortable and clean. However, the matress was quite worn and flat.

Stayed in November 2023

Breakfast was poor

The room was really nice, bed was verry comfy

Stayed in November 2023

Tv - couldn’t figure channels.

Great bed. Had the best sleep. Lovely pillows and new towels. Nice Voya products in bathroom.

Stayed in November 2023

Stayed in a nice and spacious room, and the attentive staff swiftly addressed a noisy room issue. The breakfast options were excellent, offering both a la carte and a martial buffet. Overall, a comfortable and well-managed stay."

Stayed in October 2023

The car park was much too small which meant I had to park my car outside at additional cost. The biggest drawback to my stay was the noise at night, both outside on the street (which, of course, the hotel is powerless over) but also inside. The slightest voice, door opening and bathroom-using could be heard in the room. I know that the hotel takes noisy guests seriously but you can't stop someone washing their hands in their own room! Better insulation (including window insulation) might do the trick.

The hotel was very cosy. The room was huge, beautiful and with a very comfortable bed. The breakfast was well above average with, in particular, excellent Eggs Royale. The decor was lovely with very nice warm lighting and everything was very clean.

Stayed in November 2023