Southmall, Cork, Ireland
#14 of 38 hotels in Cork
Guests' ChoiceBased on 4061 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.6
Staff
9.0
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 24 April 2024
Nolan
IrelandThe WiFi was not strong enough to connect to a laptop. For 220euro a room, it should be substantial
The room was very comfortable. I liked having the Chromecast to watch TV. I felt safe.
Stayed in April 2024
Reviewed: 23 April 2024
Daria
IrelandBreakfast menu
Clean rooms have all what you need for 1 night
Stayed in March 2024
Reviewed: 20 April 2024
Pieter
NetherlandsFood &Beverage
Front Office, Room
Stayed in April 2024
Reviewed: 18 April 2024
Henric
SwedenDidn't get booked taxi, told it was booked
Food, bar
Stayed in April 2024
Reviewed: 16 April 2024
Suzi
AustraliaIt was a chain hotel so it should be good nothing special
Stayed in April 2024
Reviewed: 11 April 2024
Frank
IrelandChecked out other hotels in the city prices. The hotel was a bit expensive for 2 nights..
The breakfast was good. 4 out of 5
Stayed in March 2024
Reviewed: 11 April 2024
Abigail
IsraelThe hotel was very expensive for what was a very standard chain hotel. There was a bit of a weird smell in the room when I arrived.
Super comfortable bed and a great view over the river. Location was fantastic for the centre of town. Breakfast was decent.
Stayed in April 2024
Reviewed: 7 April 2024
Samantha
United KingdomNot sure I would call the room deluxe but was a nice double with a view of a concrete wall.
Hotel was lovely and clean and staff were all very friendly and helpful. Very good location for getting around.
Stayed in April 2024
Reviewed: 7 April 2024
Rute
IrelandThe staff was absolutely amazing. I don't like the lifts so they changed me the room. Super lovely.
Stayed in April 2024
Reviewed: 3 April 2024
Ann
United StatesOur room was stocked with one partially used roll of toilet paper and no other back ups. During our stay, we ran out and did not have any additional rolls of TP to use.
The breakfast option was well worth the price. Great options and high-quality food as well as friendly staff. Also, we returned late after a night out and appreciated the two staffers checking reservation information at the door to ensure a secure and safe hotel experience.
Stayed in March 2024
Reviewed: 2 April 2024
Valentina
SpainLocation. Room size.
Stayed in March 2024
Reviewed: 2 April 2024
Love2travel19
New ZealandWe booked two deluxe double rooms. One overlooked a noisy alley, looking at a wall and builders scaffolding. If it hadn't been a bank holiday it would have been really noisy. The second room was upgraded, but it looked at an even closer wall and felt damp.
Public spaces spacious and inviting.
Stayed in April 2024
Reviewed: 2 April 2024
David
IrelandHopped the large bed would have been larger. Expected the breakfast to be a bit bigger choice, for example no fried egg. More gluten free selection.
Great location Cleanliness
Stayed in March 2024
Reviewed: 31 March 2024
Denise
IrelandIts a shame there is no carpark but the Q carpark is very close and I guess that's what you can expect when you are right in the centre of the city
Location is excellent.Right in the heart of the shopping district and very close to English Market.The room was lovely.Staff were always helpful and courteous.i would recommend to people
Stayed in March 2024
Reviewed: 25 March 2024
Eileen
IrelandWay too pricey!
Stayed in March 2024
Reviewed: 24 March 2024
Paul
United KingdomVery clean great breakfast
Perfect location bars and restaurants
Stayed in March 2024
Reviewed: 23 March 2024
Jerry
IrelandThe fire alarm started going off at 5.15am approx and went off 4 more times at which point I decided to check out and leave as I was not going to get back to sleep. On check out at 5.45am no apology or acknowledgment of the inconvenience was acknowledged. A simply apology would have been nice. I appreciate unruly guests is difficult and fire alarms are a safety issue but acknowledgement of a disturbing night would have been appreciated!
Stayed in March 2024
Reviewed: 22 March 2024
Rajesh
KuwaitLocation the room and staff ofcourse
Stayed in March 2024
Reviewed: 20 March 2024
Eric
IrelandRoom service no answer
Great location and clean
Stayed in March 2024
Reviewed: 16 March 2024
Valerie
IrelandWe weren’t over happy with our meal but we didn’t complain 😏 It was Mother’s Day & we made an exception. John had beer-battered fish which looked like it had been already cooked but was reheated in a deep fat-fryer where the oil wasn’t clean. He couldn’t cut the batter to eat the fish (which was lovely on the inside) but he had to break it off. . I didn’t like the soup. On hindsight, we should have mentioned it but I didn’t want to ruin my evening.
Hotel was very central, the bed was very comfortable & had a fine size television with very clear picture!
Stayed in March 2024
Reviewed: 11 March 2024
Ana
SwitzerlandThere wasn't hair conditioning or body lotion available, the room temperature was cold and the breakfast wasn't good (there wasn't fruit on top of fruit salad, the tea selection got smaller day by day, the bread was very fake, the reposition of food wasn't fast).
The bed was very comfortable and the location was very good, very central.
Stayed in March 2024
Reviewed: 11 March 2024
Karen
IrelandA little pricey, but understandable. Could use more apps on television, could use waters in the room.
Close to everything, comfortable, cosy. Easy check-in and check-out.
Stayed in March 2024
Reviewed: 9 March 2024
Jandrewsnd73
United StatesModern clean hotel with parking a short walk away. (Hotel offers substantial discount on the parking.) Very walkable city with great selection of pubs, restaurants and shops nearby. Don't miss the English Market!
Stayed in February 2024
Reviewed: 7 March 2024
Andrew
United KingdomThe air conditioning seemed to be controlled from the reception, so even though i turned the heating up as it was cold, it switched itself off pretty soon after. I had to go to reception and ask them to keep it on.
great Location, Staff Friendly and the room was a good size
Stayed in January 2024
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