Shannon, . Shannon, Ireland
#5 of 6 hotels in Shannon
Guests' ChoiceBased on 1551 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 July 2023
Geraldine
United KingdomNil
Room lovely, surprise upgrade, Breakfast delicious, good price
Stayed in July 2023
Reviewed: 13 July 2023
Karen
IrelandStaff were so friendly and helpful
Stayed in July 2023
Reviewed: 11 July 2023
Mary
Irelandbed could have been more comfortable - also staff did know,we were travelling for a family funeral - but on returning to hotel late - hotel was locked and after ringing Bell for access - were waiting over 10 minutes - a small disappointment but were just tired after a long and emotional day
staff very helpful and friendly
Stayed in June 2023
Reviewed: 2 July 2023
Peter
IrelandBetter signage for directions
Lovely staff, comfortable rooms, great bedding
Stayed in July 2023
Reviewed: 1 July 2023
Bethany
United StatesThe lift did not work.
Stayed in June 2023
Reviewed: 24 June 2023
Keith
South AfricaWould have liked a gym.
Great location for work and wonderfully historic theme with a great bar. It is amazing to see the support for Ukrainian refugees.
Stayed in May 2023
Reviewed: 19 June 2023
Abraham
United Statesthe heater was left on and the room was unbearably hot. could get the room to cool down all night.
Stayed in April 2023
Reviewed: 5 June 2023
Muhammad
United KingdomMajella was unpleasant and unhelpful. There were also a litany of issues which included an unpleasant smell in the room, defective bathroom lock and the room being extremely hot. This was exacerbated by the single window barely opening despite there being no air conditioning.
Nice hotel, great breakfast and mostly friendly staff.
Stayed in June 2023
Reviewed: 28 May 2023
Keith
South AfricaSmoking area at the entrance to the hotel
Very traditional looking hotel with all the amenities
Stayed in May 2023
Reviewed: 21 May 2023
Chantelle
Australiaa bit high in price for what you get
nice and close to airport, good restaurant onsite
Stayed in May 2023
Reviewed: 16 May 2023
Mary
United StatesSmall beds
Staff was friendly and location was great.
Stayed in May 2023
Reviewed: 11 May 2023
Michelle
IrelandCarpet down one hallway was wet . For the price of it breakfast should of been included
Reception staff were really friendly and helpful The lady doing breakfast was a bit
Stayed in May 2023
Reviewed: 8 May 2023
Gillie
IrelandNa
Very clean snd comfortable room and lovely food.
Stayed in May 2023
Reviewed: 26 April 2023
Gerard
IrelandNothing
The peace and quiet around the place
Stayed in March 2023
Reviewed: 24 April 2023
Ann
IrelandAll good
Everything exceptional including service, staff, location.
Stayed in April 2023
Reviewed: 22 April 2023
Aileen
IrelandThe curtain in the bedroom 215 was hanging off I had to fix it and the lamp in the corner of the room had no bulb. Otherwise everything was very good,
Everything was Lovely staff very friendly, dinner was very good,
Stayed in March 2023
Reviewed: 12 April 2023
Shannon
SpainWe walked to the hotel from the center of town, and it's doable but depending on where you come from you may have to cross a busy street without a crosswalk.
The room was nice and the beds were comfortable. Breakfast was included in what we paid, and it was very delicious! There were a lot of good things on the menu. The staff was very kind and they called us a taxi when we left.
Stayed in April 2023
Reviewed: 6 April 2023
Candy
IrelandWe were given a room on 1st floor and I was unable to use stairs and no lift to floor but given room straight away in ground floor so alls we’ll that ends well.
Stayed in March 2023
Reviewed: 1 April 2023
Thomas
IrelandThe curtains on the window needs attention
We only stayed overnight.
Stayed in April 2023
Reviewed: 28 March 2023
Natalee
United KingdomFood was standard Felt a 1 night stay for €250 was well over priced for what it was Rooms smelt musky Curtains broken Windows when opened were broken Room out dated.
Staff were brilliant friendly and very polite, downstairs lobby and bar were so nice,great drinks menu , food portions where big
Stayed in March 2023
Reviewed: 27 March 2023
Linda
IrelandOther guest/residents banging and shouting.
The relaxed atmosphere.
Stayed in March 2023
Reviewed: 27 March 2023
Nick
United KingdomRadiator in room too hot and could not be turned off, even by staff after being reported!
Ambience, friendly staff, nice decor
Stayed in March 2023
Reviewed: 20 March 2023
Amanda
Irelandthe food was great!
Stayed in February 2023
Reviewed: 14 March 2023
Geraldine
Irelandfriendly and welcoming and v relaxed about our late check in
Stayed in March 2023
Reviewed: 13 March 2023
Bernard
SpainBooked early call did not get it had to wake up night reception and no taxi booked but got taxi right away so no real problems
Very clean staff Very helpful food was excellent nice atmosphere in bar
Stayed in March 2023
Flattach, Austria
Whistler, Canada
Bad Rippoldsau, Germany
McLaren Vale, Australia
Belmonte, Portugal
De Haan, Belgium
Bao'an, China
Sliema, Malta
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content