Ballincollig, Cork, Ireland
#26 of 39 hotels in Cork
Guests' ChoiceBased on 2658 hotel reviews
7.8Cleanliness
8.4
Comfort
8.5
Location
8.4
Facilities
8.4
Staff
8.6
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 12 December 2023
Niall
IrelandDeposit taken at hotel which I haven't seen in years. 5 days later and still not returned. There was a a lot of noise coming from the halls with intoxicated guests, no issue, but they weren't told to calm down.
Nice Hotel. Homely and comfortable. Lovely staff and nice dining area.
Stayed in December 2023
Reviewed: 3 December 2023
Susan
United KingdomSadly there was a musty smell in the room when we arrived. We hoped It would dissipate with a bit of fresh air. But it continued and then we noticed the shower wasn’t draining properly. I reported it and was told they would get maintenance on to it. However nothing improved before we left, maybe because it was the weekend. We were rather disappointed as we had an excellent stay previously.
We found staff friendly and welcoming. The bed very comfortable with lovely sheets and charging points at the bedside. The room was a nice size and had chairs and plenty of space for belongings. Parking was good, just a bit challenging on a Saturday night.
Stayed in November 2023
Reviewed: 27 November 2023
Julia
IrelandLovely sec clean rooms comfortable
Stayed in October 2023
Reviewed: 23 November 2023
Claire
IrelandReception staff were lovely and incredibly helpful. Lovely room.
Stayed in October 2023
Reviewed: 22 November 2023
Valerie
IrelandAll was as expected as visiting family so out and about
Breakfast excellent, staff very good , bar / restaurant quick service
Stayed in October 2023
Reviewed: 20 November 2023
Pierre-mehdi
IrelandRoom was clean, a small bit cold but warmed up quickly, shower and toilets were great
Stayed in November 2023
Reviewed: 20 November 2023
Marie
IrelandRoom was cold and the temperature control panel didn't work until we contacted reception.
Clean and spacious room. Lovely pool.
Stayed in November 2023
Reviewed: 16 November 2023
Julie
United KingdomThere was a wedding while we stayed in the hotel on the first night, the music did go on quite late
The staff were very welcoming and the pool was lovely. The breakfast was also very nice
Stayed in November 2023
Reviewed: 15 November 2023
Romana
IrelandVery good breakfast
Stayed in November 2023
Reviewed: 13 November 2023
Letitia
IrelandPaid for deluxe double, so one double bed. It was 2 single beds pushed together. The zips from 2 single duvets connecting was uncomfortable. It was uncomfortable and felt like I was sleeping in a different bed to my partner, I was very unhappy and uncomfortable about this.
Good variety for breakfast, room was big and spacious.
Stayed in October 2023
Reviewed: 11 November 2023
Mary
IrelandWe had a table booked for dinner at 7 on Saturday evening, but at the last minute it was cancelled, due to another booking. We wanted to see the Ireland rugby match on the big screen, it was disappointing. So we had to go somewhere else.
Very clean and helpful staff.
Stayed in October 2023
Reviewed: 10 November 2023
Long
IrelandBrilliant place, professional staff.
Stayed in November 2023
Reviewed: 8 November 2023
Edel
IrelandThe hotel expected to hold my husband Debit Card until he checked out and put €150 deposit charge on it which would be returned when he left. This refund would take up to 5 days...this was not acceptable .
Thd hotel, staff, room and food were all excellent. The only problem was with the hotel policy.
Stayed in November 2023
Reviewed: 6 November 2023
Margaret
IrelandThere was a overhead light on my side of bed not working and I like to read at night . I thought the breakfast was very poor this time I’m a vegetarian and all I could get was cold scrabbled eggs and cold mushrooms no beans or tomatoes which I have had before and it was only 8.45 am
It’s very convenient for our needs
Stayed in November 2023
Reviewed: 3 November 2023
Heyl
AustriaWe were in o e of the old rooms. It was dated but clean, however the mattress.was really awful.
Friendly staff.
Stayed in November 2023
Reviewed: 1 November 2023
Kirsty
United KingdomAir con did not work in room so room was a bit coled
Breakfast was ok no beans or has browns so veggie options for hot b/fast very limited
Stayed in October 2023
Reviewed: 1 November 2023
Norman
United Kingdomnil
spacious rooms
Stayed in October 2023
Reviewed: 1 November 2023
Niamh
United KingdomThe hotel is lovely, nice, large foyer. Easy check-in. Friendly and helpful staff. Lovely rooms, very big and comfortable bed. The hotel has lovely facilities and a nice bar / dining area. The hotel is situated in a nice location, handy for local shops if anything is needed. Also, in good proximity with the city (good transport links) and other local towns.
Stayed in October 2023
Reviewed: 30 October 2023
Margaret
IrelandLocation
Stayed in October 2023
Reviewed: 28 October 2023
Trevor
United KingdomBed was so uncomfortable
Good location & friendly staff
Stayed in October 2023
Reviewed: 26 October 2023
Debbi
IrelandWine in the bar was quite highly priced (€42 for a €20 bottle in the shops). The bottle of wine we initially chose from the menu was not available and we were told that they never had that wine in the first place. No nuts, crisps, nibbles available in the bar. No gin glasses available when gin was ordered. Water pressure in shower was very poor. TV not working in room
Lots of parking available. Nice meal in bar, not overpriced. Efficient check in. Comfortable room and bed. Good quality bedding. Clean, warm, dark and noise free room with all that was needed, towels, iron, kettle, hairdryer, safe etc
Stayed in October 2023
Reviewed: 25 October 2023
Stuart
United KingdomLovely bedroom and excellent leisure facilities (although pool area was busy with children's swimming lessons on the Friday afternoon). Excellent breakfast too
Stayed in October 2023
Reviewed: 25 October 2023
Mary
United StatesExpensive food, but tasted good. Not near any other choices for food.
Super comfortable bed. Hotel room has plenty of room. Restaurant was very tasty for dinner!
Stayed in October 2023
Reviewed: 24 October 2023
Jayne
United KingdomMy shower gel needed topping up!
very comfortable room, was able to work and sleep, loved having a swim!
Stayed in October 2023
Reviewed: 22 October 2023
Michael
United KingdomGood location, nice food, sports on tv, rooms very nice, comfortable and spacious
Stayed in October 2023
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