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Lovely hotel excellent staff service

Stayed in May 2024

The carpet

Loved the place but the carpet in my room 404 was an eye sore, everything else - excellent

Stayed in May 2024

Would have rated it the full 10 out of 10, the only issue we had was the room was extremely warm. The weather was warm. But the room and bathroom were even warmer. Especially the bathroom, which seemed to have a heated floor. There is a fan provided in the room which slightly helped. But also makes me think it’s not the first time someone has had this issue.

Great stay as usual, room was done lovely for us for my partner’s baby moon, with some free chocolates and a swan towel arrangement on the bed. Amazing food, helpful staff, clean comfy room, partner was very happy with the massage we booked in the spa and all around great atmosphere in the hotel.

Stayed in May 2024

During my stay the heating was on which made the hallway and the rooms uncomfortably warm other than that no faults

The rooms were lovely and the staff were all kind and very accommodating including the leisure centre

Stayed in May 2024

Outisde seating area in the Courtyard looked ot be very run down and could do with a good clean up

Stayed in May 2024

Rooms very warms , cleaning standards in the bar area and hotel not the best a bit grubby but rooms very clean

Food was nice, comfortable beds rooms clean

Stayed in May 2024

They closed the bar at 12am no residents bar, really did not like that

It was nice

Stayed in April 2024

For the price of room I Didn’t like that there was no shower gel, shampoo or conditioner. To get to pool you have to walk through car park u underground! No jacuzzi in pool area. Bar entertainment was in foyer as oppose to in the quiet bar and so it was quite dull experience. There was a function on till midnight which meant we couldn’t sleep to after this had finished due to noise. Some room doors don’t close properly and we noticed some people room doors ajar! For the price paid I don’t think I would stay again.

I like the large spacious room 226 with large bed and shower and also bathtub in bathroom. Iron and board provided. Hairdryer in room. Also face cloth provided. Clean.

Stayed in April 2024

My room was a bit tired and needing refreshing. There was no air con in the room, and the king bed was 2 singles pushed together which meant that the mattresses had a height disparity.

I liked the friendly welcome from the staff. They were fantastic! Helpful, informative, and welcoming. The bathroom was modern and spacious with a large walk-in shower and feature bath.

Stayed in April 2024

Unfortunately the Spa was fully booked out over the weekend and could not get any appointments during our stay even though we did ring in advance. This was a disappointing as it was my husbands birthday and had hoped to book him in and myself for treatments.

We had a lovely two night break at the Osprey. we ordered Breakfast to the room one morning and it was lovely. piping hot and plenty of food. The room was spotless and the bed was extremely comfy.

Stayed in April 2024

The service for the breakfast was excellent.

Stayed in April 2024

The food at the Bar was not great. Paid €25 for a duck fillet and potatoes. The fillet was very fatty and mostly inedible and I got one potato with my meal. Asked for a garlic mayo and it looked like it had been sat out for hours, was yellow and had lumps of transparency as if it had been left out. Service wasn’t the best in the bar. Staff were quite a while to serve you despite it not being particularly busy. Was like they were avoiding eye contact incase you called them for something. Pint of Guinness also wasn’t the freshest and the bar were quite slow. Overall service in the bar was a 4/10. For a lovely hotel the bar definitely needs looking at.

We had an executive suite and the room was lovely. Very spacious and clean. Facilities were well kept and the hotel itself was really nice. Saoirse on reception was so professional and accommodating so just wanted to highlight her efforts to make our stay as comfortable as possible. Breakfast in Herald and Devoy was really nice.

Stayed in April 2024

Staff were extremely friendly and helpful

Stayed in April 2024

The food was excellent, the service was better than expected considering the pressure they were under on a busy bank holiday week. The pool/leisure center was clean and reasonably well equipped. We loved the free standing roll top bath in our room.

Stayed in April 2024

Breakfast was disappointing with a lot of foods stale most days and inconsistencies in portions The lifts have little to no light and could do with a voice over to let residents know which floor they are on, the screen is difficult to see

Overall a nice stay, bed was very comfortable and staff were super helpful.

Stayed in March 2024

Great food, staff and rooms. Short walk into town.

Stayed in April 2024

Great location, good breakfast, lovely bathroom. Love the bath tub and tropical shower.

Stayed in April 2024

The dinner didn’t fit the description

Stayed in March 2024

everything

Stayed in March 2024

The pool and changing rooms were not clean and both pools were too cold.

great location and very family friendly hotel. Staff were very nice and super helpful.

Stayed in March 2024

Only bad point I can say is having to go outside and thru the car park to get to the swimming pool

The bed was very comfy The staff were very nice The food in the bar was absolutely delicious The shower was amazing The hotel as a whole was amazing we will definitely be back again

Stayed in March 2024

Rooms uncomfortably warm And swimming pool water was freezing cold

Food was very good

Stayed in March 2024

The bar food was hit or miss. The duck option for main course was pathetically small with 1 potato on the side ( €22 not worth €12) . The Hot chocolate brownie was a freezing cold rock solid slab of hard chocolate . Pity because the soup and wings were fantastic. Starters great , mains poor.

All good. Everything as advertised. Spa was fantastic . Staff were lovely. Room and facilities were great.

Stayed in March 2024

Very nice, plenty of choice. Nicely presented

Stayed in March 2024