My room was a bit small compared with the average. Style over substance a little?

Funky rooms. Liked the eclectic style and cool bathrooms. Particularly liked the record collection (although mine didn't seem to work very well).

Stayed in March 2024

Parking!!

Incredible staff, facilities, cleanliness, and location.

Stayed in May 2024

1- Housekeeping to be improved 2- Bed mattresses were too soft and caused me pain in my back 3- The ladies at the front desk require to have training to become able to work professionally during the checking in and out. Unless the intervention of their helpful colleagues, my issues will not be resolved

Helpful gentlemen who sorted out the problems upon checking in and checking out

Stayed in May 2024

Too hot

Location, very large bed, all the extras- dressing gown, hairdryer, straightener

Stayed in May 2024

I paid €219 for room only which shocked me when I discovered upon arrival at check in that breakfast was not included.

Stayed in May 2024

No cupboard space for clothes to unpack into.

The vibe! The ambiance was fabulous, very warm & welcoming.

Stayed in May 2024

Parking horrible, bed wasn't comfy

Hotel overall great, parking was a issue and bed was not comfy

Stayed in May 2024

Our room wasn't fully stocked with all the items that were on the menu, we didn't mind though as we weren't using them anyway.

Hotel was really lovely, quirky rooms with lots of amenities; record player, mini bar, snacks, large shower. Pool facilities were very nice, outdoor pool was quite cool.

Stayed in April 2024

It was pretty great all round

Excellent

Stayed in March 2024

Unfortunately the fridge was not cold and did not allow much room to add food for longer stay.

Good location and accommodations

Stayed in April 2024

I thought 280 a night was a lot considering the room is small. The hotel is lovely though. The drink selection for the function downstairs was very poor and we had to keep going upstairs to get drinks to bring down.

Gorgeous hotel. Unique decor. Such friendly staff and the rooms were very cool. Ours had a record player. Close to everything. We were at a party and stayed for the night.

Stayed in April 2024

Staff were very friendly at reception area , rooms were spacious and comfortable. The outdoor pool was amazing and nice after a day of walking galway city.

Stayed in April 2024

There was no closet in the room but either than that everything was great

The room was very comfortable The bathroom was great Pool, sauna and gym were very good

Stayed in April 2024

The lack of consistent parking options

The style, character and staff were all top notch!

Stayed in April 2024

The large hot tub and hot room was fantastic! The staff were very quick to accommodate.

Stayed in April 2024

Service is shocking in Sophies and in Elephant & Castle. We waited over an hour and still didn’t get brekkie on a Saturday morning. Also waited an hour for a burger in Elephant & Castle. Really disappointing as its a beautiful hotel.

Location and facilities are amazing.

Stayed in April 2024

The sound in the hallway outside my room was loud and you could hear everything. Room service would have been appreciated.. also including some paper menus or hard copies of food choices for convenience of the weary traveler would be nice? Not everyone wants to look at their phone.

I liked the ambiance of the building and room. It was very pleasant and sophisticated, because of the vintage meets modern approach.The staff was friendly and very helpful. The location was perfect and close to town.

Stayed in April 2024

Parking is a little bit tricky due to limited spaces but plenty of on street parking available. Close to train and bus station if using public transport.

Lovely hotel, good food and wonderful staff. My expectations were pretty low given experiences in sister properties in Dublin but this was so different to the generic garbage of their other hotels.

Stayed in March 2024

My daughter and I stayed for 2 nights. It is in a great location! It's very walkable from the train station and all the fun in the city center. The Dean is clean, comfortable, and has cool decor. We had a room overlooking the pool which was only a little noisy one morning. We would stay here again if we had the chance!

Stayed in April 2024

The hotel was freezing ..the lobby area was baltic as was the little bar off the lobby and it took ages to figure out the heat system in the room. its not automatically on as you would expect, you have to figure out how to heat the room yourself with a complicated wall monitor.

the decor was nice, the room upgrade was appreciated and Sophie's was lovely.

Stayed in February 2024

There was basically no storage in the room, which was quite small, so we found things messy quite quickly - there were some 'cool' things like a record player which took up a lot of space, so whilst it looked lovely when we arrived it quickly felt a bit annoying. Ok for a short stay but I'd be fed up if I was any longer than 2 nights!

Location was great, life was easy staying here! Pool, sauna etc were beautifully done, and warm. Decor was gorgeous, especially in the restaurants etc. Staff couldn't have been friendlier, a happy place.

Stayed in April 2024

Room was quite small

Facilities are excellent

Stayed in April 2024

Nothjng. We liked everything

Close to center of town. Facility was clean and very modern with a really cute vibe. Staff was very friendly Rooftop Resturant was lovely

Stayed in April 2024

The bathroom was not the cleanest and the bedroom had some dust in areas.

The pool, shauna,steam room and gym were just amazing. The gym was brilliant. The room was modern and up to date.

Stayed in April 2024