There was no shelf or rack in the shower

Stayed in April 2024

breakfast wasn't included this time.

Stayed in April 2024

Beautiful hotel, very modern - rooms were fabulous. Used the spa and it was fantastic , treatments were fabulous and all staff were so friendly and couldn’t do enough to make the stay enjoyable. Breakfast was beautiful each morning and a wonderful selection available - Will definitely stay again

Stayed in April 2024

Fantastic hotel, faultless. Thank you 🙏

Stayed in April 2024

There was no food at the bar on a Friday evening at 8pm very disappointing. There was no residence bar. The roof top bar was closed.

Breakfast was delicious, there was so many choices and the food was great quality. I ordered smoked salmon Benedict and it was really tasty.

Stayed in April 2024

Nothing

Very modern looking, great service and flexible check in

Stayed in April 2024

It is expensive.but you.get what you.pay for!

Staff all very pleasant and accommodating. Food.lovely. Great.spa.facilities.good.location for bord gais and 3 arena

Stayed in April 2024

Modern and Clean and lots of options

Stayed in March 2024

Beautiful hotel. More intimate and atmospheric than I expected. The staff were exceptional. Great food. Beautiful view from the room. Lovely pool.

Stayed in April 2024

Roof terrace was closed and it was a fantastic weekend of weather - a real shame

Arrived at the hotel, to be greeted at the front of the impressive building by a very polite gentleman, who then showed us to the reception area. More of the same polite, professional and welcoming conversation was had when checking in. It felt immediately like nothing was too much trouble and the details were all taken care of. We were then shown to the lift and advised as to the best route to our suite and wow what a suite !! The details were indeed taken care of !! I had pre-arranged the romance package for my partners birthday in advance and we walked into a fantastic room, huge bathroom, floor to ceiling windows overlooking the docks/theatre and exactly what was offered - strawberry’s in chocolate, cake, champaign etc Breakfast served until 11, which allowed us plenty of time in the pool, steam room and sauna prior and what a treat once you got there. The best breakfast you could ask for and the service continued to be attentive, polite, professional, which put you very much at ease. I called reception on a couple of occasions, and again, the same level of attentiveness and professionalism. One of the occasions was to try out the room service, and it was delivered politely, promptly, lovely food, good temperature. I could go on ….. the pool, the jacuzzi, the lobby bar area, the outside sun terrace area, the breakfast AGAIN, but I won’t. You’ll have to try it yourself I was very impressed, very pleased with the value for money and will definitely be going back !

Stayed in April 2024

Nothing

Loved everything about the hotel♥️very nice people and the breakfast amazing

Stayed in April 2024

Busy lounge area and had to wait for service

Breakfast was amazing

Stayed in March 2024

Room service menu reduced at night other than that was very happy

Hotel was lovely , great location and staff was amazing

Stayed in February 2024

The pillows were very soft instead of firm which would have been our preference.

The staff were really helpful and very courteous. Gabrielle was so polite and helpful on our arrival. The breakfast was beautiful as well. We will be back!

Stayed in April 2024

Delay in getting a table for breakfast, we waited for about 20mins. The space is way too small for a hotel of that size.

Room was very clean and the corner room view was also very good. Breakfast was also good. The bar was enjoyable with exotic wines.

Stayed in March 2024

Great service!

Stayed in April 2024

Decor too dark….dated in some parts

Beds & pillows very comfortable Derek at guest relations a pleasure to talk to . Spa

Stayed in April 2024

Nothing

Clean, spacious, luxurious- exceptional staff, friendly, efficient & very attentive

Stayed in April 2024

N/A - Honestly, couldn't fault it.

Everything was brilliant - Great hotel, great staff! I was expecting it to be a great hotel, but it exceeded my expectations. We had a great time staying here and we were looked after so well! The SPA - Was brilliant also! I stayed for my partners birthday and a special mention to Astrid at reception who upgraded our room, organised a birthday dessert and a bottle of wine which was delivered to the room. Big thank you to Astrid! Was a great night stay! Loved it!

Stayed in March 2024

It’s a pity that roof bar was closed, we would have liked to see it.

We thought it was lovely that our daughter got mini slippers, and her own mini cosmetics and we also got welcome cookies. Room was tastefully designed, clean and the bathroom was nice and big.

Stayed in March 2024

Great facilities, very friendly and helpful staff

Stayed in April 2024

Nothing.

Kevin at the door was excellent and really helpful with everything.

Stayed in March 2024

The location has its ups and downs - it is in the city centre but slightly removed from areas like Templebar etc which doesn't bother me since I am from Dublin, but may be more of an issue for tourists (though a 15 minute walk or 5 minute ride in the LUAS street car across the bridge will get you there). This a a m advantage though and Dublin city centre can be very rowdy and has some antisocial issues at night, so having some distance isn't always the worst thing. It is also right by the water with a very nice square in front of it that has plenty of bars, cafes, etc within 100 metres, as well as being right next to Bord Gais Theatre for anyone planning to see a show there. So the location isn't bad by any means, just worth keeping in mind that it is a small bit removed from the dead centre of town.

The staff are incredibly professional but also personable which is a hard balance to strike. In our last two stays, my wife and I have dealt mainly with Elisabet and Ivo who are some of the best people you could hope to meet. The pool/spa area is the best you will find in Dublin city, and as good as any in Ireland, with a nice dim lighting that is great for relaxing in in the evening after a busy day, or in the morning to nurse a hangover! The rooms are spacious, well kept, and the soundproofing is also excellent, the bathroom are particularly nice with large baths and a lot of marble counters etc. The rooftop bar is not open all year due to Dublin having infamously bad weather, but if you are lucky enough to get to it on a sunny day it is probably the best view in the city.

Stayed in February 2024

Friendly staff, good size bedrooms, amazing breakfast. Breakfast was both a la carte and buffet, really impressed by the quality of food. Super professional staff.

Stayed in March 2024