26, Patrick St., Kilkenny, Ireland
#5 of 22 hotels in Kilkenny
Guests' ChoiceBased on 781 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.7
Staff
9.7
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 October 2023
Holland
United StatesThe location was superb...the staff friendly and always helpful..the breakfast buffet was excellent with fresh fruits and plentiful options. We would recommend.full heartedly.
Stayed in October 2023
Reviewed: 26 October 2023
Kathleen
United StatesThe water pressure of the shower was a bit intense.
Loved the delicious breakfast. The staff at the hotel was so friendly and helpful.
Stayed in October 2023
Reviewed: 24 October 2023
Hashfx
Saudi Arabiathe elevator was not workin on the day we arrived so I had to take the luggage up on the stairs, staff helped us though. Luckliy it was fixed in a couple of days!
Location is really good within Kilkenny, lots of restraunts nearby and around 10 mins walk to the nearest train station. The attractions are very close by. Rooms are clean and acceptable size for the place. Staff is really friendly and helpful.
Stayed in October 2023
Reviewed: 23 October 2023
Tord
NorwayVery good location Friendly personnel Good breakfast
Stayed in August 2023
Reviewed: 18 October 2023
Mary
IrelandPerfect central location with free parking. Very welcoming staff and great breakfast
Stayed in October 2023
Reviewed: 16 October 2023
Lisa
United StatesThe hotel is very well located and nicely decorated. The cocktail lounge was lovely with a variety of specialty cocktails to discover. The breakfast was a good way to start the next day. Kilkenny is a very charming town and I wish we had more time to explore.
Stayed in October 2023
Reviewed: 14 October 2023
Debbie
United Statesit would have been better if the lift was in working order; we were not advised of that when booking, but immediately thereafter and the staff did offer to help take bags to the second floor
room was comfortable; bathroom large and clean; great location; outstanding pancakes at breakfast!
Stayed in October 2023
Reviewed: 14 October 2023
Della
United StatesGood quality and clean. Staff very friendly.
Stayed in October 2023
Reviewed: 13 October 2023
Roman
United StatesElevator not working. Wish the towels were more plush.
Great location and free parking! Breakfast included with rate and was delicious.
Stayed in October 2023
Reviewed: 11 October 2023
Koenigsknecht
United StatesGreat location with parking and breakfast included!
Stayed in October 2023
Reviewed: 10 October 2023
Terrerath1
IrelandN/A
Location was great, breakfasts top class and staff very friendly.
Stayed in October 2023
Reviewed: 6 October 2023
Gibson
IrelandAbsolutely nothing. It was great in everyday
The male manage at reception was excellent. The staff in the restaurant were lovely. Knowledgeable and so helpful. The night poter was so charming
Stayed in October 2023
Reviewed: 29 September 2023
John
New ZealandLift was not working and we only found out after we had booked a non refundable booking
Location and staff
Stayed in September 2023
Reviewed: 24 September 2023
Lisa
United StatesLocation was great, food was fantastic
Stayed in September 2023
Reviewed: 18 September 2023
Siobhan
IrelandHotel smaller than we where expecting and we had to wait a good while in the rain for doorman to let us back in at night
The room was spotless Very good breakfast Great location
Stayed in July 2023
Reviewed: 17 September 2023
Cortney
United StatesShower was a little cold in the morning but that’s really it. Everything else was awesome
The lady at the front desk absolutely made our day. She was so incredible, accommodating and just all around a pleasant person.
Stayed in September 2023
Reviewed: 16 September 2023
Tami
United StatesThis place was fabulous! Staff were exceptional and the location was prime for exploring Kilkenny by foot. I would definitely recommend Zuni to anyone and definitely be sure to eat at their restaurant! Food and service was top notch, but still affordable for two weary travelers on a budget.
Stayed in September 2023
Reviewed: 16 September 2023
Kieran
United KingdomGreat location & excellent staff
Stayed in September 2023
Reviewed: 15 September 2023
Donnelle
AustraliaGreat little hotel with fantastic staff. The restaurant was also very good - husband said best steak he'd had all holiday.
Stayed in September 2023
Reviewed: 12 September 2023
Susan
United StatesGreat location, amazing staff, on site excellent restaurant and bar plus the best breakfast possible. An added bonus is that the hotel is just a very short walking distance from the Ormond Street bus stop from the direct Dublin Airport bus lines and to and from other cities. Super handy and made airport arrival and departure to our next destination very easy and stress free. Check out time of noon also allowed us more time before our departure.
Stayed in September 2023
Reviewed: 12 September 2023
Deirdre
United KingdomNothing.
It was very central and because it had a small number of rooms it felt very personal . The staff were very welcoming and extremely pleasant when dealing with us at reception and in the breakfast room.
Stayed in September 2023
Reviewed: 8 September 2023
Pkingston
IrelandThe staff were absolutely brilliant. From the moment we arrived when the person at reception welcomed us, we felt that the staff were there to ensure our stay was comfortable and enjoyable which it was. The room was perfect, spacious and comfortable. The breakfast was excellent and again the staff were so friendly and accommodating.
Stayed in September 2023
Reviewed: 7 September 2023
Lynne
United StatesEverything good
Great location , secure free parking, excellent breakfast, friendly staff
Stayed in September 2023
Reviewed: 3 September 2023
Michelle
IrelandLift was out of order but we had received a call before arrival to advise of this. There are two floors so not alot of stairs
Beautiful hotel, excellent location. Very clean. Staff were lovely and friendly. Rooms were really nice, bed was comfy and they had a hard and soft pillow which was good to be able to choose what you would like. Cleaning staff gave us a bottle of ice cold water when they were cleaning which was a nice touch. Bar is lovely real modern.
Stayed in September 2023
Reviewed: 3 September 2023
Del
United StatesThe staff was exceptionally helpful and friendly. The breakfast was outstanding! We would highly recommend Zuni. It was the best of our whole Ireland trip.
Stayed in September 2023
Aosta, Italy
Irkutsk, Russia
Patong Beach, Thailand
Berck-sur-Mer, France
Southbroom, South Africa
Tirana, Albania
Belfort, France
Desenzano del Garda, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content