Great staff especially soher at the reception

Stayed in May 2024

The staff at registration desk said breakfast vouchers would not be provided, although it was advertised as such when we made the online booking.

Very quaint and well appointed premises in an ideal location.

Stayed in May 2024

nothing i didn't like

Awesome, beautiful hotel. Location, room. everything was great, but especially the staff, super friendly and helpful.

Stayed in May 2024

Cookies available in the lobby.

The bed was comfortable. The shower was the best part.

Stayed in May 2024

no breakfast

incredible location in the beautiful german colony

Stayed in May 2024

N/a

Amazing location in a beautiful neighborhood. The hotel was lovely and the staff went out of their way way to make you feel welcome

Stayed in May 2024

Nothing

Everything and the receptionist Mrs Sulheir is fantastic

Stayed in May 2024

beautiful building. gorgeous courtyard and lobby area with free coffee available 24/7. friendly staff, room clean and nicely appointed. great location. was very happy with the hotel and would definitely recommend.

Stayed in May 2024

Location is excellent. Beds very comfortable. Staff very friendly and helpful.

Stayed in May 2024

Just that under the beds hadn't been cleaned that well, find other people's items under there.

The staff were so friendly and so incredibly helpful, made it a real pleasure. The beds were incredibly comfortable and it was very relaxing stay. We felt very well looked after and it made the whole experience lovely

Stayed in April 2024

The wifi, at least in my room, which was in a sub basement, was substandard, and even though I had data, I couldn't have full internet functionality until I went up to the lobby. The hotel is aware of the problem, and hopefully, it will be addressed. For whatever reason, this hotel, like other Israeli hotels, had loud background music, which I could hear in my room at times, but when I advised Sufian, he greatly lowered volume/ turned off.

Upon arrival, I was greeted by Sufian, who accommodated my request for a room with a bathtub. I think it was the exact room I stayed in 2 years ago. I didn't have an adapter to convert a U.S/ Canadian plug to israel plug, so Sufian just gave me one for free. Sufian also assisted me when I ordered a taxi to bring a friend speaking to the driver in Arabic and giving specific instructions. Front staff, including Suhair, Samed, Samer, and Soufian, are fluent in English, Arabic and Hebrew and all very charming, funny, helpful, gracious while being professional at the same time.. I enjoyed having delightful and rather humorous conversations with all of them. The cleaning staff is equally helpful. The room was well appointed with all I needed, including a coffee machine, cooling cube ( fridge), plenty of toiletries, a comfortable bed, TV, as well as complimentary bottles of soda water. As others mentioned, I would have preferred regular water, but it was no big deal . There were bath robes ( although I did not use).There was a safe in my room but it initially wasn't functioning due to a battery problem but Samer fixed the problem. I will mention as others have that the safe is not fixed to the wall and it should be. The hotel is located in a fantastic area in the German Colony near Emek Refaim with plenty of facilities. It is much quieter than the main tourist area in the Downtown Triangle of Jaffa/ King George/ Ben Yehuda but still walkable with plenty of Public transport nearby.. The hotel is excellent value for the price paid. I would definitely recommend this property

Stayed in April 2024

The shower faucets need to be updated

Nice rooms in quite surrounding. Location is not town center (which was good) but close - i.e. few minute drive from all main sites - Staff was always friendly and helpful. The is no breakfast on site but coffee / tea and cookies are awailable all day in the very nice lobby.

Stayed in April 2024

Size of room, lack of closet and hangers

Location. Across the street from Greek Community Center

Stayed in April 2024

Shaving mirror and shelf for toiletries - bathroom needed

Beautiful Building and front garden with chairs and tables . Lovely convenient location . Shower pressure was particularly good .

Stayed in April 2024

Nothing significant

Amazing location and friendly helpful staff

Stayed in April 2024

What's not to like? Everything was fantastic

First of all, it's important to state that I took a room with my bridesmaids the night before my wedding I'm a quiet person and don't really like to make a big deal about myself, but the moment I said I was a bride, the staff did everything in their power to make me feel special and comfortable. The room was big with a fantastic view, clean, in a quiet part of town Yusefian, who worked the reception, was kind and friendly Breakfast was delicious, from a beautiful cafe nearby More than that, they let us take some of our pictures for the wedding there, which is much more than what I could ask for, and even got us a bottle of wine to celebrate Worth every penny!

Stayed in March 2024

Cute, tiny hotel in a historic villa, hidden in Jerusalem's livable, scenic Moshava neighborhood. Staff is AMAZING, remembering our name and making us feel at home from the moment we walked through the door. We loved drinking coffee in our balcony overlooking the gardens. Convenient location for early morning visits to the US Embassy consular section (~10 min taxi). Located near a 24 hour mini mart, bagel place, and many restaurants in the high street 2 min away.

Stayed in April 2024

I love everything about this gem of a hotel…. Discreet, comfortable , quiet and staff pleasant and helpful.

Stayed in March 2024

Maintenance so-so

Location, beautiful building and design

Stayed in December 2023

No cupboards or storage space; small room; no fan in toilet

Stayed in January 2024

I liked the location, it was very clean and quit which is so important for me . Breakfast was amazing . New renovated hotel , nice smell inside . Stuff are very very friendly

Stayed in January 2024

There isn’t a restaurant, but there are many terrific restaurants nearby. I appreciated having a refrigerator in the room so I could keep some food on hand, particularly over Shabbat when restaurants are closed

This charming hotel is in a fantastic location for access to the German Colony, Emek Refaim, the mesila, and the first station. You can walk to the old city in 30 minutes. The bed was very comfortable and the room was quiet and cheerful. I enjoyed having the balcony. The staff is very friendly and helpful. I really appreciated Suhair’s help with a variety of things. She made me feel very welcomed! If you want to get away from the touristy hotels, this is a great choice

Stayed in February 2024

Extremely well kept boutique property in an outstanding yet quiet location. The team on arrival were outstanding and Suheir supported us expertly with all our travel logistics on the day of departure

Stayed in February 2024

Room too small

We loved Sohel. The girl at the front desk. Pleasant and very helpful.

Stayed in January 2024