There was nothing we did not like. The only points we have - Housekeeping should check amount of soaps etc before a guest checks in. There was almost no liquid soap in the container. The receptionist was not present when we arrived. That's ok as there is a bell. Despite ringing the bell a few times, she did not appear until I actually telephoned the Hotel.

We highly recommend Arthur Hotel.

Stayed in May 2022

Fabulous manager and staff!!! Very helpful!!!

Stayed in March 2022

Have no complaints.

Breakfast was not included in my original booking. Need to add to the Bookings web site section. Location was excellent.

Stayed in April 2022

Just one tiny thing - too strong aroma from the diffuser in the dining room. The scent is nice but sometimes gets too dominating or perhaps we were too sensitive.

Location in the heart of the city but away from the streets, nice service, high quality, very clean and well-kept rooms, varied, fresh and tasty breakfasts, amazing terrace and last but definately not least, the complimentary snacks (excellent!). It's really great to get some refreshing drinks and snacks after a long day in the city. I definately recommend this hotel.

Stayed in April 2022

it is very comfortable and cusi

Stayed in January 2022

Our shower had stains in it and the bathroom door had a tendency to get stuck, not a big deal but for the price you have high expectations.

Great location. Nice breakfast. Super nice staff. Reasonable arrangement with parking lot.

Stayed in December 2021

The bathroom looks old and lacked of maintenance.

Staff was very polite efficient and service oriented Excellent hotel location. Reach breakfast and there is also happy hour in the afternoon.

Stayed in October 2021

Breakfast was a little plain.

Room, location

Stayed in August 2021

The bathroom shower stream was changing temperature by itself during the use. Parking is expensive.

Great location. Nice stuff, beautiful decorations, clean. They have put for us champagne bottle and more , and let us check in before time, and check out late, without any charge.

Stayed in August 2021

Actually, I can’t think of anything that needs improvement here.

A wonderful hotel. Small, intimate and quite yet at the center of the city. The rooms are small yet feel spacious enough due to smart planning. Immaculately clean. Beds large and comfy. Shower strong . Breakfast is tasty, aesthetic with plenty of food to choose from. Freshly squeezed juices. The staff is helpful and very nice.

Stayed in July 2021

Centrally located by the Ben Yehuda pedestrian zone. Pleasant and comfortable room. Friendly and helpful staff. Free afternoon snack.

Stayed in June 2021

Breakfast was very mediocre.

Well appointed rooms

Stayed in April 2024

room was pretty small. and breakfast was just ok.

location of this hotel is solid! Walking distance to everything. Though if you have luggages, you have to drag them as they are not street front. nice and clean hotel. Highlight was the wine and snack hour everyday. Spread is really nice. and it is included in the accommodation.

Stayed in September 2023

Falling apart, extremely overpriced for what it was.

Stayed in August 2023

Demolition work we’re going on right outside our window during our stay

Great location, friendly staff, great breakfast and happy hour

Stayed in May 2023

The room looks a bit dated, and ours had a view of a huge dirty construction site.

Great location, major attractions and shopping in walking distance. Nice happy hour with wine and snacks.

Stayed in April 2023

dated hotel

great location

Stayed in March 2023

The housekeeper did not clean the room properly. Hair remained in the bathtub, Dust was on the carpet.

Location was good, and the staff and services were nice.

Stayed in January 2023

There were little flies in the room. The internet was very slow. The TV stations were few and because of the transmission was very fuzzy. A bit pricey for not getting free breakfast. There was some noise from a neighboring room. Heard it all night long. And Jack hammering one morning as the next building is getting refurbished

Excellent location. Close to Jaffa Street. Close to all without street traffic

Stayed in October 2022

construction outside our room during the night. Lighting in the room inadequate.

breakfast great. staff very responsive and friendly

Stayed in October 2022

it was outrageously noisy. we changed rooms ; of course if you move away from facing the Main Street you could be staring at a brick wall. but staff were very understanding. it was relative dark and breakfast was inferior to the other atlas group hotels like the shalom in tel Aviv.

location is excellent ; in the heart of the city - walking distance to everywhere. tucked away adjacent to Ben yehuda street , so a stones throw to king george and rechov Jaffe. and walking distance to the old city.

Stayed in October 2022

Good breakfast and happy hours.

Stayed in October 2022

rooms need improvements. Room de got (702) needs some serious upgrading: walls repainting, windows need some new edges. Really don’t understand why this hotel gets such good reviews… what bothered us the most is the complete and astonishing lack of friendliness from the staff. With the exception of Mahmoud at reception. there is this one girl who investigates you from bottom to top full of arrogance, starts to talk in Hebrew to colleagues (or friends behind the desk since they were not in uniforms) and then finally says ‘what do you want’ avoid this place! There a far better options in Jerusalem

ontbijt was good. Mahmoud from reception was great

Stayed in September 2022

The rooms are small. You certainly do not get a feeling about how small until you are there. we had a room with a balcony which helped a bit. We did have to coordinate our movements to not bump into each other. The service was adequate, but unfortunately nothing like the Hotel Saul, that we stayed in while in Tel Aviv. Overall the hotel was underwhelming after really good reviews.

Great location and beautiful little boutique hotel.

Stayed in August 2022

no A/C, breakfast overpriced at 100 Shekel

perfect location, free snacks from 5-7 was a nice surprise, very polite and helpful staff, bikes for rental for hotel guests

Stayed in July 2022