The staff all around without any expectations were not nice, helpful or professional in any way, especially not for a 5 star level they are claiming to be. The food wasn't great at all as you normally expect from hotels in Israel.

The spa was great and the room was very clean

Stayed in October 2023

Unclean around food bar near pool. Food left on tables. Grass needs cutting by pool. Not all of the pool was open.

Beautiful hotel. Very large. Great facilities and location.

Stayed in September 2023

The breakfast is of mediocre quality. The bathroom could be cleaner.

The spa facilities were very nice. Great view of the dead sea from the balcony. The staff were welcoming and helpful. Lots of parking nearby.

Stayed in September 2023

Property starting to show its age, needs a facelift

Great buffet meals, has a the facilities

Stayed in August 2023

Pool hours

Great buffet

Stayed in July 2023

Awful front desk customer service

Location and breakfast

Stayed in August 2023

Quicker check in. Receptionist should be bi lingual English is a major language and should automatically be spoken

Our room was good. Breakfast was good. Pool was a bit too noisy with music blaring

Stayed in June 2023

Would have been good to have been able to contact Booking.com

The problem was with Booking.com, we booked for 2 persons one room for 17,000 Nis. Then when we checked in it came up as only one guest. So we had to go way above budget and pay another 500 Nis. I could not contact you. So that was a bad start.

Stayed in July 2023

The walk to beach was long. The beach wasn’t private because public could pay to extra to enter and use the facilities

The breakfast was nice and had lots of choices

Stayed in June 2023

It is denied to take children to a pool with salt. The air conditioner in the room was switch off twice a day. When I asked to fix it I was waiting 2 hours in a room with high temperature. Am The water in the bathroom collected on the floor in huge puddles. Hence the musty smell. When i bought ice cream at the pool shop they "forgot" to return the change.

One nice big pool and good food.

Stayed in June 2023

Some facilities were closed or N/A (main swimmingpool closed, minibar). Some information was incorrect. Iit is called room with Seaview but it should be view with parkinglot/other hotels/MC Donald/sea. The opposite hotel has a generator/compressor which makes so much noise that a balconyvisit is not relaxing. The fitness looks complete but has only 4 different machines. The hotel says it is located within 50 meters of the beach. But the walking distance is 400 meters. The bedlinnen was worn. Some staff don't speak English or don't know simple words like menucard. I staid at almost Ein Bokek hotels, but this was the most dissapointing one.

Great inside garden, nice in/outside saltwaterbad. Nice looking hotel. The security at the entrance was professional.

Stayed in June 2023

Hallways and rooms definitely needs remodeling  The best section of the pool was closed. 

Stayed in June 2023

Broken bathroom hardware. Unavailable staff, valet/porter were unavailable (and it wasn’t busy), they didn’t give us the room with accommodations requested in our reservation until we complained loudly, a definite language barrier at the front desk. I realize I’m in a foreign country but they’ve stacked this hotel to deal more with their Slavic guests.

The spa and restaurant were quite nice

Stayed in June 2023

Check-in was slow (15+ minutes) and disorganized. The rooms are aging and worn. Our air conditioner didn't work.

The hotel was well situated, a 3-5 minute walk to a well-furnished public beach. Meals had many great options. Large pool for families and also adults-only pool.

Stayed in June 2023

Our first impression was when we arrived and momentarily parked in the drive to check in. We were asked, somewhat rudely, not to leave the car there even for a few moments. This is rather odd, and made a poor first impression. Check-in involved a lengthy line at an understaffed counter, but we eventually got our room assignment and key cards. Next, we went looking for someplace to eat dinner. The buffet restaurant that hosts the breakfast in the mornings was available, but they had no arrangements to pay at the location. Instead it was necessary to pay at the front desk, get a voucher, and come back downstairs to the restaurant, where they'd seat you. This is odd to say the least. Most hotels would've allowed this to be charged to the room or a card or paid in cash at the restaurant. Many of the staff were less than accommodating and even sometimes rude. To our surprise, many of these workers in this hotel catering to international visitors spoke only Hebrew, some Russian, and broken English. The notable exception was the Filipino guest workers who were very polite and helpful. The pool deck area was disorganized and not clean. Public restrooms were not well maintained or serviced frequently enough. Poolside services were poor to non-existent. There were many situations in which my wife and I could only exchange glances and marvel at their lack of grasp of the most basic hospitality industry etiquette and organization.

Overall, a decent facility. The proximity to (what's left of) the dead sea at Ein Bokek requires a short walk - not bad, but not right on the "shore". The pools are decent, but not exceptional; not at the level expected for a property of this kind. The breakfast buffet was quite good, with a wide variety of foods that seemed to be pretty fresh. One oddity was that there were cordoned off areas of tables and it was sometimes difficult to find a place at the tables that weren't cordoned off. The facility itself seemed reasonably well maintained.

Stayed in May 2023

Room could use renovation, bath tub looms dirty, no glaze left, broken balcony door, electrical receptacles work randomly, tile in the bathroom had black mold.

Dining experience was good

Stayed in June 2023

The transportation shuttle was never on time I walked to the beach twice, most people walked. It was not Convenient, beach to far not to have efficient shuttle service It would be horrible for someone disabled The beach water was muddy not full of salt like the other beach front waters. Need more salt close to the shore. It would be a bonus if you could give those who check in in late like after 7:00 a late check out the next morning So the can have atleast one of the hours they lost. Curtains in the room were very dusty windows should be kept clean.

The breakfast was exceptionally good very tasty great variety clean, great service. The Spa was exceptionally great clean, spacious Show was very great entertainment. Staff was Very polite overall. The atmosphere decor very beautiful .

Stayed in June 2023

The food was not varied and not tasty, and in the reception section, there are not enough staff, in my opinion, to receive a number of people

Its location is easy and close, the room is beautiful, the view is beautiful, and the pool is clean

Stayed in June 2023

Quite far from beach, in fact with one of the worst entrance in Ein Bokek to the water with its lumps of salt or mud (better to go to any other public beach, more distant from hotel). Half of the hotel pools not working. Some loudy device, like engine, working whole night just next the hotel Reflextor shining to the room balcony over whole night

Good variety of food for dinner and breakfast Nice and clean hotel

Stayed in May 2023

Very poor service. No bar in the room, 2 small old towels, no bath robs, no slippers. TV did not work. We gave to go to the spa to leave deposit for the bath robs. The staff was trying to help us, but the level of service is far from the world standards. And it was definitely overpriced. For 350 dollars per night, with Israeli high taxes you would expect much better level o1f service, trained, polite staff and better accommodation.

The hotel is beautiful, but old and poorly maintained. Location is wonderful, rooms are big.

Stayed in May 2023

The location is across the street from the sea. It was hard to go up the hill back to the hotel, especially when it's very hot outside.

It was a great room with a nice view. We had to ask for towels multiple times because after cleaning we didn't get any towels. Other than that it was a nice place to stay.

Stayed in May 2023

Paying several thousand nis a night small things in room not up to usual standard. Executive room (supposedly) no gowns. 1 plug next to bed for light. I had 3 meter charging cable for phone but no socket near. Went and bought plug. Complimentary tea and coffee selection wouldn't grace a cheap roadside motel!

Stayed many times. Fabulous hotel. Food exceptional

Stayed in April 2023

breakfast is good

breakfast is tasty and very good i like all kind of breakfast food there alot of choices

Stayed in April 2023

there was some misinformation regarding the robe that was supposed to be included in the room, when in reality we weresupposed to pay a depositfor that, and also it was advertised that David had a private beach but in reality it was a public one.

the view and the room itself was great.

Stayed in April 2023