1 Eliezer Kaplan Street, Tiberias, 14209, Israel
#4 of 30 hotels in Tiberias
Guests' ChoiceBased on 198 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.2
Value for money
8.3
Free WiFi
9.8
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End of dialog contentReviewed: 13 October 2023
Amir
United Statesexcellent breakfast amazing restaurant unbelievable views, beautiful pool, friendly staff, extraordinary location. alot to like here.
Stayed in October 2023
Reviewed: 4 September 2023
Hadar
Israelהארוחת בוקר מפנקת וטעימה המלון נקי ויפה פשוט ואו
Stayed in September 2023
Reviewed: 20 August 2023
Shlomhy
United StatesYou should keep the pool on longer at evening. More parking space
It was beautiful!!! Great service and awsome place. Clean and so relaxing. We will definitely be back
Stayed in August 2023
Reviewed: 9 August 2023
Zev
United StatesNothing. Everything was great
Rooms were super modern and clean. Outdoor and pool area beautiful
Stayed in August 2023
Reviewed: 6 August 2023
Perry
United StatesThat the pool closes at 6pm when the sunset is at 8:30pm
Everything
Stayed in August 2023
Reviewed: 27 July 2023
Kerry
United Kingdomnot enough sun beds. ordered two rooms but second room did not receive comp fruit but that was sorted.
great location. access to the kineret . walking distance to good restaurants. lovely pool. clean rooms
Stayed in June 2023
Reviewed: 25 July 2023
Talia
United KingdomThere were some orange stains on our duvet when we arrived. Some of the welcome information was out of date (on the winter timetable). It said the pool closes at 16:00, but actually it closed at 18:00.
This hotel is absolutely beautiful, especially the pool area. There is no shortage of comfortable furniture, and the large waterfall shower head in the room was a plus. Guests were treated to a live musical performance in the evening, which was really very good, and a yoga session was on offer in morning. As Booking guests entry into the spa was included, which we didn’t originally realise. There is a very large jacuzzi (with a view of the lake) and both wet and dry saunas. Staff were very helpful every time we needed them. The hotel was quiet which was nice, although that could have been because we were there on a Monday. Would definitely come again :)
Stayed in July 2023
Reviewed: 19 July 2023
Vered
United StatesThe staff was very friendly and always were polite and helpful. The hotel / room was very clean. Food was excellent.
Stayed in July 2023
Reviewed: 17 July 2023
Michel
South AfricaI thought Hotel would be a little more modern , especially in the new wing. This comment should not detract from what I have written above .
The setting was amazing ...extremely well received by Hotel staff. Food at Hotel restaurant was very good and Hotel was well kept and clean.
Stayed in July 2023
Reviewed: 16 July 2023
Julie
United KingdomVery expensive, but worth it.
Perfect location with good facilities, and amazing views. Great atmosphere by pool. Staff are fantastic. Wonderful family stay.
Stayed in July 2023
Reviewed: 3 July 2023
Lynzi
AustraliaThe gym needs to be updated and made bigger.
The hotel is right on Lake Kinneret with its own private swim area. Lovely location and great setup. Fantastic breakfast buffet.
Stayed in June 2023
Reviewed: 26 June 2023
Hailey
CanadaThe room was great but the shower only has a half door which meant the floor got soaked every time we used it. Small price to pay, but just something I hope the hotel takes note of. The service at the pool area was not great and as mostly English speakers, we found the level of English speaking of the staff in some areas of the hotel was quite poor and made the experience more challenging for us to get the information we needed about menu items, etc and to communicate with them. While the breakfast was exceptional, we made a reservation at the hotel restaurant for dinner Lotte and it was quite disappointing... It was the only mediocre meal we had in all of our 5 weeks in Israel and it had been recommended to us. Not sure if they were just having an off day but...
The property is exceptional, and the staff upgraded our room to make it special because I was celebrating my pre-wedding mother-daughter vaca and my mom's birthday. They made us feel very special. The spa was amazing and we had incredible massages. The pool area, the cocktails, and the decor are so beautiful. The breakfast was phenomenal. Would definitely come back.
Stayed in May 2023
Reviewed: 25 June 2023
Arianne
GuatemalaPlaylist in the pool during the weekend
Best breakfast.
Stayed in May 2023
Reviewed: 21 June 2023
Scherman
South AfricaBreakfast well presented and excellent value. Variety good.
Stayed in June 2023
Reviewed: 17 June 2023
Eileen
United StatesThere was nothing we did not like. The people were absolutely loving, and gracious, in every possible way. everything was beautiful and CLEAN!! 💙💦
The property is absolutely divine and beyond DREAMY!💙💦
Stayed in June 2023
Reviewed: 11 June 2023
Ruth
Canada Sean was wonderful and very helpful. Aside from him though we found the staff to be below average. For example, we asked the beach boy for towels, he basically yelled at another boy to help us. He brought us two small towels. When we left the property, we dragged our luggage and put it into our car. Even though there were three employees at the front desk, No one helped. Similarly, in the dining room, I mentioned that some of the food did not have spoons for serving at the Buffet. No one seemed to care, and no spoons were retrieved.
The grounds were beautiful. The area around the pool was lovely. The private beach. The rooms were very nice.
Stayed in June 2023
Reviewed: 2 June 2023
Oda
United StatesExceeded my expectations
Exceeded my expectations
Stayed in May 2023
Reviewed: 14 May 2023
Alter
United StatesHard to get to the rooms
Loved the outdoor space and view
Stayed in May 2023
Reviewed: 11 May 2023
Paul
SingaporeRestaraunt dinner and breakfast had strange choices compared to other Isreali hotels so opted for steak for dinner which was good but expensive We were upgraded to large balcony room with jacuzzi but no privacy as neighbours both sides and above good see us and we could hear them .
Very nice hotel on the waters edge but no beach in front .Very modern and bright feel Car parking was very good .Staff were generally helpful especially reception and activities desk.
Stayed in May 2023
Reviewed: 7 May 2023
Joe
United StatesWe were on the second floor facing the sea. Breakfast was over the top with great choices for all. Overall the experience was great and would highly recommend this property
Stayed in May 2023
Reviewed: 5 May 2023
Aron
United KingdomBetter lifts!!
Great place great location friendly staff yummy breakfast 🥐!!
Stayed in May 2023
Reviewed: 2 May 2023
Daniel
Denmarknothing
clean, amazing food
Stayed in May 2023
Reviewed: 1 May 2023
Andrew
AustraliaDinner was amazing.
Stayed in April 2023
Reviewed: 16 April 2023
Richard
Germanyhotel staff at breakfast needs some training
amazing hotel great location incredible breakfast
Stayed in April 2023
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